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	<rss version="2.0"> <channel> <title>Most Popular White Papers and WebcastsIT Services Research</title> 
	<link>http://www.bitpipe.com/tlist/IT-Services.html?asrc=RSS_BP </link> <description>White papers, webcasts,
	podcasts, IT downloads and product information provided by Bitpipe</description>
	<language>en-us</language> <lastBuildDate>Wed, 25 Nov 2009 19:50:40 EST</lastBuildDate>
	<pubDate>Wed, 25 Nov 2009 19:50:40 EST</pubDate>  <item> <title><![CDATA[Dell Client Migration and Deployment Services]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1259195283_497.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    While PC prices continue to fall, the total cost of using PCs remains high, when the cost of the deployment activities themselves is considered. To help companies optimize their PC deployment process, Dell has developed a
series of offerings that can be used to simplify the deployment process and reduce the time needed to deploy PCs.
   Published by: Dell, Inc. and Intel]]></description>
		<pubDate>Thu, 01 Oct 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[CA Virtualization Management Solution Brief]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1258749664_970.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    CA Virtualization Management solutions provide integrated end-to-end management, business-driven automation and security. As such, CA facilitates virtualization's promise of cost reduction and efficiency gains through consolidation, standardization and lower energy consumption, which drive better business outcomes.
   Published by: CA]]></description>
		<pubDate>Fri, 20 Nov 2009 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[EMA Impact Brief: CA Spectrum Service Assurance Bridges Service Management Gap]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1258671294_723.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Read this brief paper to learn how the new CA integrated service management product offers real hope for beleaguered IT organizations that are trying to bring together the pieces to build an integrated service management story.
   Published by: CA]]></description>
		<pubDate>Mon, 19 Oct 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Managing Operator Networks as an Outsourcing Service]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1258135960_991.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Communications service providers are increasingly looking at vendors as partners to help them provide a new generation of managed services. This new trend has advantages for customers, service providers, and vendors that have the expertise on staff to handle increasingly complex network services. Read this eGuide to learn more.
   Published by: Alcatel-Lucent]]></description>
		<pubDate>Fri, 13 Nov 2009 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[IBM Service Management: Visibility. Control. Automation]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1258063908_673.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This brochure shows how IBM Service Management combines industry-leading software, hardware and services to deliver solutions that help today's organizations transform assets and infrastructure into smarter services and products that deliver greater business value.
   Published by: IBM]]></description>
		<pubDate>Thu, 25 Jun 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Service Catalog Management]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1258058170_282.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    In this webcast, Sharon Taylor, Chief Architect of ITIL V3, shares her tips for building a Service Catalog. Sharon gives practical advice on setting up a Service Catalog as well as the associated challenges and benefits.
   Published by: Axios Systems]]></description>
		<pubDate>Thu, 05 Nov 2009 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[IT/Business Integration &#150; Who&#146;s Doing it Best?]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1258038712_256.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Quebec organizations, compared to others in Canada, display much higher satisfaction with their IT effectiveness.  They continually place a high priority on IT process improvement and the establishment of procedures for management and oversight of IT operations.
   Published by: CA]]></description>
		<pubDate>Wed, 16 Dec 2009 12:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Monitor Cloud Platforms, SaaS Applications, and Internal Business Applications from the Same Platform]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1257448708_777.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This webcast will explain how you can gain visibility into the performance and availability of your critical business applications, no matter where they are running. By monitoring all computing resources, you will be able to make better decisions as your enterprise transitions to a combination of internal and external environments.
   Published by: Nimsoft, Inc.]]></description>
		<pubDate>Sun, 01 Nov 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Atrion Enhances Managed Services and Boosts Profit Margins with Nimsoft]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1257359238_843.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Atrium needed help gaining end-to-end service level monitoring insights and finding a monitoring platform with a strategic vendor partnership that could help support business growth objectives. Read this case study to learn about the problems Atrion faced and how Nimsoft products helped them overcome those challenges.
   Published by: Nimsoft, Inc.]]></description>
		<pubDate>Wed, 04 Nov 2009 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[How IT Can Help Companies Make Better, Faster Decisions]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1256937960_690.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    IT management in small and medium companies can and must understand the information needs and language of their business colleagues within the organization. IT managers must show business managers how IT can enable them to meet and exceed their departmental goals.
   Published by: SAP AG]]></description>
		<pubDate>Fri, 30 Oct 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Giving Service Companies a Fast Start]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1256840035_674.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Learn how the SAP Business All-in-One fast-start program can provide service companies like yours with a software solution that helps you respond quickly to customers' expectations of high-quality, differentiated services to help you maintain services relationships - with predictable costs, and low total cost of ownership.
   Published by: SAP AG]]></description>
		<pubDate>Tue, 10 Mar 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Self-Service is Coming to IT Service Delivery&#133;What You Need to Know]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1256765555_835.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    User demand for infrastructure and services has increased at a much greater rate over the past few decades than IT resources available, thus causing an IT service delivery gap. Learn how Surgient's self-service platform can bridge that gap.
   Published by: Surgient]]></description>
		<pubDate>Wed, 28 Oct 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Self-Service Provisioning for Dynamic Data Centers]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1256672246_853.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Despite flat and even shrinking IT budgets, the demand for complex services and
infrastructure to support business initiatives continues to increase. The Surgient Virtual Automation Platform&#153; streamlines the administration of infrastructure delivery.
   Published by: Surgient]]></description>
		<pubDate>Tue, 27 Oct 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[SAP&reg; Business All-in-One Fast-Start Program: Creating Affordable, Flexible Solutions for Faster Value]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1256589107_214.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    The SAP&#174; Business All-in-One fast-start program enables you to configure a solution online, obtain an estimate of costs, and implement the solution quickly and cost-effectively. It delivers rapid time to value and lets you tailor the solution to meet your changing needs, protecting your long-term investment.
   Published by: SAP AG]]></description>
		<pubDate>Fri, 08 Feb 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Bankinter turns to Intel&reg; Core&trade;2 Processor with vPro&trade; technology to strengthen IT services support for desktop PCs]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1255470457_51.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Bankinter, a multichannel bank, chose to work together with Intel and Infogroup in order to benefit from Intel&reg; Core&trade; 2 Processor with vPro&trade; technology which it believed could meet its desktop platform manageability challenge.
   Published by: Intel Technology Provider]]></description>
		<pubDate>Fri, 09 May 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Implementing Best Practices: The Dell Management Console and ITIL]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1255554251_442.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    The Dell&trade; Management Console Powered by Altiris&trade; from Symantec&trade; provides a comprehensive management platform based on standardized IT Infrastructure Library (ITIL) processes&#151;facilitating the adoption of industry best practices and helping streamline and simplify IT management in enterprise data centers.
   Published by: Dell and Symantec]]></description>
		<pubDate>Sun, 01 Mar 2009 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[BI for Small and Mid-sized Businesses]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1255029914_44.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This paper dispels some myths about BI in smaller companies and outlines the main options at your disposal.
   Published by: LogiXML]]></description>
		<pubDate>Thu, 08 Oct 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[The Dynamic Infrastructure Worldwide Forum]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1254850833_639.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    View this on demand Dynamic Infrastructure Worldwide Virtual Forum for advice from leading experts on today's IT challenges.
   Published by: IBM]]></description>
		<pubDate>Wed, 17 Jun 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Seeing the Big Picture: A Corporate Guide to Better Decisions through IT]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1254143841_153.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Executives at small and midsize companies are making critical business decisions every day based on the information available to them. This information can come from a variety of sources: opinions from peers and colleagues; a personal sense of intuition or business judgment; or data derived internally or externally to the organization.
   Published by: SAP]]></description>
		<pubDate>Mon, 28 Sep 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Podcast- Offering the Cloud to your Clients]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1253892953_375.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    In this podcast, learn how new technologies, demographic shifts and emerging business models in the cloud computing market are changing the way VARs and MSPs are working with clients.
   Published by: Google Apps Authorized Reseller Program]]></description>
		<pubDate>Fri, 25 Sep 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Offering the Cloud to your Clients]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1253892468_635.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    In this webcast, learn how new technologies, demographic shifts and emerging business models in the cloud computing market are changing the way VARs and MSPs are working with clients.
   Published by: Google Apps Authorized Reseller Program]]></description>
		<pubDate>Fri, 25 Sep 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Targeted Business Analytics - How Large Companies Leverage SaaS BI]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1253283025_290.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This webcast gives an overview of how larger enterprises are leveraging business intelligence software in the Software-as-a-Service (SaaS) model.
   Published by: Oco, Inc.]]></description>
		<pubDate>Fri, 18 Sep 2009 01:03:49 EDT</pubDate> </item>  <item> <title><![CDATA[Tips for tracing enterprise transactions]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1253298146_372.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    SOA governance is comprised of the strategies and technologies that ensure a SOA is developed to meet company standards and expectations.
   Published by: Forum Systems]]></description>
		<pubDate>Fri, 18 Sep 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[The MidMarket CIO&#39;s Guide to Successful ITIL Implementation]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1253032071_883.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Businesses across the globe have adopted the concepts set forth in the IT Infrastructure Library (ITIL), a set of guidelines to help companies determine best practices to achieve quality service. This eGuide will answer the common questions that arise when considering implementation as well as introduce you to resources from Skillsoft on ITIL.
   Published by: SkillSoft Corporation]]></description>
		<pubDate>Tue, 15 Sep 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Automating IT Configuration Controls with Oracle Enterprise Manager Configuration Change Console]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1252596097_30.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This whitepaper discusses how to define, track and enforce IT policies; automate IT compliance processes; and reduce the effort and cost of managing business applications.
   Published by: Oracle Corporation]]></description>
		<pubDate>Thu, 16 Oct 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Removing the Barriers to IT Governance:  How On-Demand Software Changes the Game]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1251985536_471.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    IT governance has a well-deserved reputation for being extremely complicated, expensive, and time-consuming. But today&#146;s CEOs and governing boards expect accountability, strategic alignment, cost saving, and contributions to overall growth from IT departments, all of which can be facilitated by IT governance.
   Published by: Innotas]]></description>
		<pubDate>Tue, 01 Sep 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Finding Value in Services: A Navigational Guide]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1247079978_831.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Nine out of ten communications-intensive organizations are seeking outside help in building mobility-enriched, IP-centric environments. Most organizations are currently seeking assistance for transactional functions, but a far wider service continuum is actually available. Read this analyst report to learn more.
   Published by: Alcatel-Lucent]]></description>
		<pubDate>Fri, 08 May 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[How Outsourcing Drives Business Process Improvements]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1245704721_716.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    More than ever, business and IT must collaborate to meet current business realities. Significantly, CIOs must map out long-term strategies that address business plans over the next three to five years, with the delivery of high-quality IT services as a key element of strategic planning. Read this white paper to learn more.
   Published by: CompuCom Systems, Inc.]]></description>
		<pubDate>Mon, 01 Jun 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Why You Should Take a Holistic Approach to ITIL and Service Support]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1245337939_812.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality?  Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach.  This paper discusses the importance of taking a unified approach to service support management and...
   Published by: BMC Software, Inc]]></description>
		<pubDate>Mon, 15 Jun 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Modernizing IT: Strategies for Improving Service Quality and Reducing IT Costs]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1245262389_482.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Working harder simply won&#39;t get you there. No matter how many people you allocate, sinking more labor into old IT practices cannot concurrently meet rising demands on IT and cut costs.  Read about cost-effective, automated ways to meet this challenge head-on in our latest article, &#147;Strategies for Modernizing IT, Reducing Costs, and..&#148;
   Published by: BMC Software, Inc]]></description>
		<pubDate>Mon, 15 Jun 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Understanding ITIL&#174; Service Portfolio Management: An Approach For Implementing Effective Service Lifecycle Management]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1245259198_569.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    IT executives and their teams need a comprehensive and accurate view of IT services.  A service catalog includes all relevant details about your services, including which service level agreements (SLAs) are associated with it, who is able to request it, how much it costs, and how to fulfill it.  This paper describes the IT Infrastructure...
   Published by: BMC Software, Inc]]></description>
		<pubDate>Mon, 15 Jun 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Evaluating the Advantages and Pitfalls of SAP Managed Hosting]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1245180643_719.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    In this webcast, you will learn what to look for in an SAP managed hosting provider &#45;&#45; including how to determine your organization&#39;s requirements and how to evaluate potential providers.
   Published by: Freudenberg IT]]></description>
		<pubDate>Tue, 16 Jun 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Embracing the Cloud: Top Seven Imperatives for an Organization]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1244828923_544.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This paper analyzes the impact of the cloud on the IT Ecosystem and provides answers to what an organization needs to do in embracing a right cloud strategy.
   Published by: Wipro Technologies]]></description>
		<pubDate>Sun, 01 Mar 2009 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Numara Track It! &#45; Change Management Webinar]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1244499018_112.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    The Numara Track It! helpdesk/ asset management solution offers a fully integrated &#147;Change Management&#148; module that provides flexibility for seamless upgrades of services &#45; hardware and software. Watch this webinar to learn how this comprehensive solution tool allows anyone to manage change from any location without the cost of...
   Published by: Numara Software]]></description>
		<pubDate>Mon, 08 Jun 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[10 Dying IT Skills]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1242230542_429.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    When an IT skill falls out of favor, it rarely ever comes back. Here's our list of 10 dying IT skills. If any of these skills are your main expertise, perhaps it's time to think about updating your skill set.
   Published by: Global Knowledge]]></description>
		<pubDate>Wed, 13 May 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[MV Capacity Trending Advisor]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1240520770_8.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    BMC Capacity Trending Advisor saves time and money, reduces the skills required for capacity planning, and delivers precision results that give you the data you need to procure the right resources to support business services. Learn more today.
   Published by: BMC Software, Inc]]></description>
		<pubDate>Thu, 23 Apr 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Dell&#39;s SMART Approach to Workload Automation]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1240061644_917.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This white paper discusses why Dell chose BMC&#39;s CONTROL-M when they embarked on a broad initiative to integrate and upgrade its IT services to better satisfy business needs.
   Published by: BMC Software, Inc]]></description>
		<pubDate>Fri, 17 Apr 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[BMC Mainview: Controlling Mainframe Operating Costs While Maintaining Service Levels]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1239986202_426.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Directors of IT operations are under pressure to control or reduce mainframe operating costs while maintaining service levels to the business. This paper describes how BMC&#174; MAINVIEW&#174; from BMC Software uniquely delivers aggressive and strategic performance management and optimization.
   Published by: BMC Software, Inc]]></description>
		<pubDate>Fri, 17 Apr 2009 24:00:00 EDT</pubDate> </item>  </channel> </rss>

