Bitpipe: IT Service Management Research

Bitpipe: IT Service Management Research http://www.bitpipe.com/rlist/term/IT-Service-Management.html?asrc=RSS_BP White papers, webcasts, podcasts, IT downloads and product information provided by Bitpipe en-us Tue, 07 Oct 2008 19:15:22 EDT Tue, 07 Oct 2008 19:15:22 EDT <![CDATA[ITIL Version 3 and the IT Service Catalog]]> Tue, 07 Oct 2008 24:00:00 EDT <![CDATA[Podcast - How to Produce an Actionable IT Service Catalog]]> Tue, 07 Oct 2008 24:00:00 EDT <![CDATA[The Service Catalogue and the CMDB]]> Tue, 07 Oct 2008 24:00:00 EDT <![CDATA[Chapter 3: Controlling Access for File Server Compliance]]> Fri, 03 Oct 2008 24:00:00 EDT <![CDATA[Prevent Garbage-In, Garbage-Out in Your CMDB. Real-World Best Practices from Maritz and HP]]> Wed, 24 Sep 2008 24:00:00 EDT <![CDATA[Agile Offshore Development with SOA]]> Tue, 26 Aug 2008 24:00:00 EDT <![CDATA[Case Study: Ennis Knupp + Associates]]> Fri, 25 Jul 2008 24:00:00 EDT <![CDATA[Essential ITIL: What You Need to Exceed]]> Mon, 25 Aug 2008 24:00:00 EDT <![CDATA[Enhancing IT Support with Knowledge Management]]> Mon, 25 Aug 2008 24:00:00 EDT <![CDATA[Service Management: Identify and Leverage Your Existing Service Life Cycles]]> Sat, 01 Mar 2008 24:00:00 EST <![CDATA[HomeStreet Bank]]> Fri, 08 Aug 2008 24:00:00 EDT <![CDATA[Automating Cost Transparency]]> Fri, 01 Aug 2008 24:00:00 EDT <![CDATA[Establishing a Cost Transparency Foundation for Your IT Performance Management Strategy]]> Fri, 08 Aug 2008 24:00:00 EDT <![CDATA[Transcript: Turbo Boosting ITIL with Business Analysis Part 1: The Requirements Alignment Axis]]> Fri, 01 Aug 2008 24:00:00 EDT <![CDATA[Transcript: Turbo Boosting ITIL with Business Analysis Part 2: Driving Alignment with the Business Analysis Center of Excellence]]> Fri, 01 Aug 2008 24:00:00 EDT <![CDATA[The Truth about Agent Vs. Agentless Monitorinng: A Short Guide to Choosing the Right Solution]]> Mon, 28 Jul 2008 24:00:00 EDT <![CDATA[12 Pitfalls of IT Systems Management: Maximize Performance and Availability While Lowering Cost]]> Mon, 28 Jul 2008 24:00:00 EDT <![CDATA[Harnessing the Power of an Enterprise IT Dashboard: Managing IT from a "Single Pane of Glass"]]> Tue, 29 Jul 2008 24:00:00 EDT <![CDATA[IT Innovation without Breaking the Bank]]> Tue, 01 Jul 2008 24:00:00 EDT <![CDATA[AMR Research: Pervasive Performance Management]]> Mon, 21 Jul 2008 24:00:00 EDT <![CDATA[How Does Your IT Help Desk Measure Up?]]> Thu, 01 Jun 2006 24:00:00 EDT <![CDATA[IT Leadership Strategy: How to Provide World-Class Help Desk Support]]> Wed, 02 Jul 2008 24:00:00 EDT <![CDATA[The Strategic Role of IT Culture in Business Performance]]> Tue, 01 Jul 2008 24:00:00 EDT <![CDATA[Forrester Best Practices: Improve IT Service Delivery and Support with Remote Services]]> Tue, 01 Jan 2008 24:00:00 EST <![CDATA[Addressing the Threats and Opportunities Presented During the Current Economic Downturn]]> Thu, 01 May 2008 24:00:00 EDT <![CDATA[Realizing ITIL V3: Top Technologies to Drive Value]]> Fri, 01 Aug 2008 24:00:00 EDT <![CDATA[From Silos to Services: Using CMDB Federation to Enable an ITIL Version 3 Configuration Management System]]> Thu, 01 May 2008 24:00:00 EDT <![CDATA[IT Best Practices and Business Alignment]]> Tue, 01 Apr 2008 24:00:00 EDT <![CDATA[ITIL: An Indispensable Guide]]> Sun, 01 Jun 2008 24:00:00 EDT <![CDATA[Automation: Key to Business Service Improvement]]> Wed, 30 Apr 2008 24:00:00 EDT <![CDATA[Oracle Customer Services Resource Center]]> Tue, 01 Apr 2008 24:00:00 EDT <![CDATA[Turbo boosting ITIL with Business Analysis Part 1: The Requirements Alignment Axis]]> Tue, 15 Apr 2008 09:00:00 EDT <![CDATA[Foglight]]> Tue, 01 Apr 2008 24:00:00 EDT <![CDATA[ITIL Now - A Stepped Approach]]> Sat, 01 Mar 2008 24:00:00 EST <![CDATA[Turn the Dial to "On" with Effective ITSM and Relieve IT Pressure Now]]> Sat, 01 Mar 2008 24:00:00 EST <![CDATA[Moving from batch to modern process approaches (SOA, workload automation)]]> Thu, 01 Nov 2007 24:00:00 EDT <![CDATA[HP Key Strategies for Successful Customer CMDB Implementations]]> Fri, 01 Aug 2008 24:00:00 EDT <![CDATA[Resource Center: Outsourcing and Optimizing Your Business]]> Fri, 22 Feb 2008 24:00:00 EST <![CDATA[Integrating IT to Drive Business Value]]> Wed, 13 Feb 2008 24:00:00 EST <![CDATA[IT Service Management Metrics That Matter: Four Key Benchmarks for Improving IT Performance]]> Mon, 01 Jan 2007 24:00:00 EST <![CDATA[ITIL Is Gaining Momentum but the Data Center Is Slow to Adopt]]> Mon, 27 Aug 2007 24:00:00 EDT <![CDATA[IFS Machinery - ERP for Complex Order-Driven and Mixed-Mode Manufacturing]]> Wed, 06 Feb 2008 24:00:00 EST <![CDATA[The Key to IT Business Alignment Is In Operations: Best Practice Series]]> Mon, 02 Apr 2007 24:00:00 EDT <![CDATA[EMC and Microsoft Delivering Network Aware Service Management]]> Wed, 05 Dec 2007 09:00:00 EST <![CDATA[Increasing IT Efficiency by Mobilizing ITSM and ITIL Capabilities]]> Tue, 27 Nov 2007 13:30:00 EST <![CDATA[A Common Core - ITIL Version 3.0 and CMMi-SVC]]> Mon, 01 Oct 2007 24:00:00 EDT <![CDATA[Leveraging Information Technology Infrastructure Library (ITIL®) Best Practices to Attain Organizational Maturity]]> Sat, 01 Sep 2007 24:00:00 EDT