Most Popular White Papers and Webcasts IT Service Management Research http://www.bitpipe.com/tlist/IT-Service-Management.html?asrc=RSS_BP White papers, webcasts, podcasts, IT downloads and product information provided by Bitpipe en-us Fri, 17 May 2013 11:40:13 EDT Fri, 17 May 2013 11:40:13 EDT <![CDATA[Maximize Uptime of Mission Critical IT Environments]]> Sat, 31 Dec 2011 24:00:00 EST <![CDATA[Optimize your data center: Improve and maximize efficiency, save money]]> Mon, 13 May 2013 24:00:00 EDT <![CDATA[Selecting the Correct SaaS-based IT Service Management Solution: Customers Share Experiences and Insights]]> Mon, 31 Dec 2012 24:00:00 EST <![CDATA[Be a multi-sourced IT services broker]]> Fri, 31 Aug 2012 24:00:00 EDT <![CDATA[10 Tech Skills Heading the Way of the Dinosaur - 2013 Edition]]> Wed, 08 May 2013 24:00:00 EDT <![CDATA[Insight Public Sector And Education]]> Tue, 26 Jun 2012 24:00:00 EDT <![CDATA[VNTT creates climate of business innovation with IBM cloud solution]]> Mon, 06 May 2013 24:00:00 EDT <![CDATA[Accelerating business service delivery through platform automation]]> Thu, 28 Feb 2013 24:00:00 EST <![CDATA[Dimensional Research: IT Process Automation in Real Life: HP Customers Share Experiences]]> Mon, 31 Dec 2012 24:00:00 EST <![CDATA[Dimensional Research: Selecting the Correct SaaS-based IT Service]]> Mon, 31 Dec 2012 24:00:00 EST <![CDATA[SmartCloud Control Desk: IBM Consolidates and Advances Its IT Service Management Offerings]]> Thu, 02 May 2013 24:00:00 EDT <![CDATA[Building a Business Case for Service Management & Automation]]> Wed, 30 Jan 2013 24:56:44 EST <![CDATA[Using Too Many Tools Hinders IT Operations]]> Wed, 01 May 2013 24:57:29 EDT <![CDATA[Be a multi-sourced IT services broker]]> Wed, 01 May 2013 24:00:00 EDT <![CDATA[Hitting Your Targets with Service Catalog]]> Tue, 30 Apr 2013 24:56:38 EDT <![CDATA[Fall in Love with Configuration Management]]> Tue, 30 Apr 2013 24:57:08 EDT <![CDATA[SMB Case Study: Private Cloud Infrastructure Fosters Agility, Drives Business]]> Thu, 18 Apr 2013 24:00:00 EDT <![CDATA[Seven Steps to Next-Gen Managed IT Services Success]]> Wed, 17 Apr 2013 24:00:00 EDT <![CDATA[Trends in Managed Services Operations]]> Wed, 17 Apr 2013 24:00:00 EDT <![CDATA[A guide on how to select an ITSM Software Solution in 2013]]> Tue, 16 Apr 2013 24:00:00 EDT <![CDATA[Transformation of IT Operations: Realizing IT as a Service through Comprehensive Cloud Services]]> Thu, 04 Apr 2013 24:00:00 EDT <![CDATA[HP Application Services - Service Area Overview - Connect and grow to create seamless, secure, and context-aware experiences]]> Wed, 03 Apr 2013 24:00:00 EDT <![CDATA[Transcript: The Changing Role of the CIO]]> Tue, 02 Apr 2013 24:00:00 EDT <![CDATA[IBM z/OS Mainframe Security and Audit Management Using the IBM Security zSecure Suite]]> Wed, 31 Aug 2011 24:00:00 EDT <![CDATA[ITSM classroom: How to run IT as a business]]> Mon, 11 Mar 2013 24:00:00 EDT <![CDATA[Pragmatic ITIL]]> Sun, 30 Sep 2012 24:00:00 EDT <![CDATA[3 Common Pitfalls to SLM—And How to Avoid Them]]> Tue, 05 Mar 2013 24:00:00 EST <![CDATA[Cloud Monitoring and Service Management: Maximizing IT services and investments]]> Mon, 04 Mar 2013 24:00:00 EST <![CDATA[Succeed in the cloud with service lifecycle management]]> Fri, 01 Mar 2013 24:00:00 EST <![CDATA[Dimensional Research: IT Process Automation in Real Life: HP Customers Share Experiences]]> Fri, 01 Mar 2013 24:00:00 EST <![CDATA[Dimensional Research: Selecting the Correct SaaS-based IT Service]]> Thu, 28 Feb 2013 24:00:00 EST <![CDATA[Be a multi-sourced IT services broker]]> Thu, 28 Feb 2013 24:00:00 EST <![CDATA[START small, grow tall: Why cloud now]]> Tue, 31 May 2011 24:00:00 EDT <![CDATA[Best Practices for Developing a Cloud Managed Services Business]]> Wed, 27 Feb 2013 24:00:00 EST <![CDATA[The Value of ITIL® Certification]]> Tue, 05 Feb 2013 24:00:00 EST <![CDATA[You Won't Lose Sleep with Datto's Business Continuity]]> Fri, 01 Feb 2013 24:00:00 EST <![CDATA[CW Special Report on Oracle]]> Wed, 01 Feb 2012 24:00:00 EST <![CDATA[HP Application Services - Service Area Overview - Connect and grow to create seamless, secure, and context-aware experiences]]> Sat, 31 Dec 2011 24:00:00 EST <![CDATA[ITSM Trends Survey 2012: The State of the Dev-Ops Union]]> Fri, 30 Nov 2012 24:00:00 EST <![CDATA[Software Education Series Part One: A Guide to Service Catalogues]]> Wed, 23 Jan 2013 24:00:00 EST <![CDATA[Customer Case Study Super Group]]> Thu, 24 Jan 2013 24:00:00 EST <![CDATA[Evaluating ITIL Help Desk/Service Desk Software Top 10 Considerations]]> Thu, 24 Jan 2013 24:00:00 EST <![CDATA[Customer Case Study First Rate]]> Thu, 24 Jan 2013 24:00:00 EST <![CDATA[Empowering People on the Move - The Delivery of tomorrow's Business Services]]> Thu, 24 Jan 2013 24:00:00 EST <![CDATA[How To Leverage Standards Based Automation for Explosive Growth]]> Wed, 25 Jul 2012 24:00:00 EDT <![CDATA[Tackling the New Normal through Unified Infrastructure Management]]> Fri, 30 Nov 2012 24:00:00 EST <![CDATA[CW Buyers Guide: Green IT]]> Wed, 26 Jan 2011 24:00:00 EST <![CDATA[The Changing Role of the CIO]]> Wed, 28 Nov 2012 24:00:00 EST <![CDATA[The 2012 Application & Service Delivery Handbook]]> Tue, 31 Jul 2012 24:00:00 EDT <![CDATA[Expert Briefing: Preventing Change Management Process Bottlenecks]]> Mon, 26 Nov 2012 24:00:00 EST