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	<rss version="2.0"> <channel> <title>Most Popular White Papers and WebcastsIT Service Centers Research</title> 
	<link>http://www.bitpipe.com/tlist/IT-Service-Centers.html?asrc=RSS_BP </link> <description>White papers, webcasts,
	podcasts, IT downloads and product information provided by Bitpipe</description>
	<language>en-us</language> <lastBuildDate>Tue, 25 Aug 2009 21:15:17 EDT</lastBuildDate>
	<pubDate>Tue, 25 Aug 2009 21:15:17 EDT</pubDate>  <item> <title><![CDATA[Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1251245344_688.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics&reg; CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.
   Published by: Microsoft]]></description>
		<pubDate>Fri, 25 Jul 2008 24:00:00 EDT</pubDate> </item>  </channel> </rss>

