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	<rss version="2.0"> <channel> <title>Most Popular White Papers and Webcasts IT Industry Research</title> 
	<link>http://www.bitpipe.com/tlist/IT-Industry.html?asrc=RSS_BP </link> <description>White papers, webcasts,
	podcasts, IT downloads and product information provided by Bitpipe</description>
	<language>en-us</language> <lastBuildDate>Fri, 24 May 2013 11:45:12 EDT</lastBuildDate>
	<pubDate>Fri, 24 May 2013 11:45:12 EDT</pubDate>  <item> <title><![CDATA[Six steps to effective reputational and IT Risk Management]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1368630672_594.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Recently, 602 respondents from 23 different industries across the globe took part in a reputational and IT risk management study, the purpose of which was to determine effective management strategies for protecting and enhancing brand value and competitive standing. This resource highlights the findings of that study. Published by: IBM]]></description>
		<pubDate>Fri, 24 May 2013 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Henan Local Taxation Bureau enhances operation capacity with HP software solution]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1368704785_457.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[This case study demonstrates how Henan Local Taxation Bureau leveraged a comprehensive IT monitoring platform that improved troubleshooting efficiency, enhanced operation and job performance analysis, and streamlined the quality and efficiency of its services. Published by: Hewlett-Packard Company]]></description>
		<pubDate>Wed, 22 May 2013 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[The Hay Group Case Study]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1369100797_722.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[This brief case study takes a look at how the Hay Group, a global management consulting firm, teamed up with a third party to integrate its fleet management and service desk initiatives. Read now to learn how they addressed the needs of three key areas of their IT environment – endpoint management and security, data protection, and helpdesk. Published by: CenterBeam]]></description>
		<pubDate>Wed, 22 May 2013 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[The Power of Three: The Benefits of an Integrated Approach to Contract, Revenue and Compliance Management]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1368026661_489.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[This Forrester report evaluates the expectations that manufacturing and technology firms have of the software used to manage three critical business processes behind channel partner relationships. Also inside, discover whether integrated strategies are viable for contract, revenue, and compliance management. Published by: Revitas, Inc.]]></description>
		<pubDate>Fri, 17 May 2013 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[What’s a CIO to do About the Rise of Shadow IT]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1367874066_50.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Do you know how much shadow IT exists within your company? Most IT leaders don't. But that doesn't mean you're powerless against it. View today's on-demand webcast to learn how rogue IT is impacting organizations, as well as how CIOs can control the risk it creates. Published by: Tier 3 and VMware]]></description>
		<pubDate>Mon, 13 May 2013 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Beyond Work-Life Balance]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1364499502_911.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[This white paper takes an uncommon look at how – thanks to mobile and cloud technologies – the world of work is changing and why. Specifically, it focuses on ways IT leaders can be proactive about building a work environment that's ready for the future. Published by: Hewlett-Packard Company]]></description>
		<pubDate>Mon, 12 Nov 2012 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[ITSM classroom: How to run IT as a business]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1362586809_665.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[In this classroom, ITSM experts delve into topics that are top of mind for CIOs including how to run IT services as a business, apply lean principles to ITSM and shape the ITSM strategy around a product-centric view. Published by: SearchCIO.com]]></description>
		<pubDate>Mon, 11 Mar 2013 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Succeed in the cloud with service lifecycle management]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1361558508_630.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[This paper shows that by accelerating the adoption and widening the footprint of service lifecycle management, IT can turn cloud into an opportunity to transition smoothly into a new world of hybrid delivery. It also presents five actions senior IT management can take to expedite this transition with minimal risk and disruption. Published by: Hewlett-Packard Company]]></description>
		<pubDate>Fri, 01 Mar 2013 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[The Value of ITIL® Certification]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1358541041_602.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[This white paper discusses the true value of ITIL certifications to both businesses and individuals. Inside, discover real-world examples of how ITIL certification brought forth specific organizational improvements while proving to be a worthwhile individual investment. Published by: Global Knowledge]]></description>
		<pubDate>Tue, 05 Feb 2013 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[15 Top Paying Certifications for 2013]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1358541041_429.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[This resource takes an in-depth look at the 15 most important certifications for IT professionals today. Read now to learn what you'll need to do in order to maximize your earning potential through these top-paying certifications. Find out which one came out on top. Published by: Global Knowledge]]></description>
		<pubDate>Tue, 05 Feb 2013 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Customer Case Study Super Group]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1358252783_192.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Frustrated with their current IT service desk, Super Group, a broad-based supply chain management business, was on the lookout for a system that provided ITIL out-of-the-box, could be adopted and modified to meet changing business needs, and was cost effective and efficient. Read this case study to find out where they turned. Published by: Cherwell]]></description>
		<pubDate>Thu, 24 Jan 2013 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Evaluating ITIL Help Desk/Service Desk Software Top 10 Considerations]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1358252783_382.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[This white paper demystifies some of the common misconceptions surrounding help desk software selection. Inside, you'll find the top ten considerations for evaluating a help desk software solution. Published by: Cherwell]]></description>
		<pubDate>Thu, 24 Jan 2013 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Customer Case Study First Rate]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1358252783_477.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[This brief case study demonstrates how First rate Exchange aved time and resources with out-of-the-box configuration of key ITIL processes made for a quick and easy implementation, enabling easy development of new functionality by all authorized members of the IT team. Published by: Cherwell]]></description>
		<pubDate>Thu, 24 Jan 2013 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Empowering People on the Move - The Delivery of tomorrow's Business Services]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1358252783_544.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[This white paper takes an in-depth look at ways mobile services can actually improve how technology services are delivered into the business. Read now to learn how your IT department can adapt to the mobile business climate by delivering user-driven business services that promise to improve efficiency, innovation and profit. Published by: Cherwell]]></description>
		<pubDate>Thu, 24 Jan 2013 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Where Next for your SAP implementation?]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1353332120_483.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Watch this expert webcast to learn how businesses can take advantage of these new technologies, smoothing former processes and reducing the total cost of ownership along the way. Published by: Hewlett-Packard Limited]]></description>
		<pubDate>Wed, 28 Nov 2012 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[The Changing Role of the CIO]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1352806618_687.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more. Published by: Hewlett-Packard Limited]]></description>
		<pubDate>Wed, 28 Nov 2012 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Expert Briefing: Preventing Change Management Process Bottlenecks]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1353449409_431.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[This expert briefing presents sage advice from Derek Lonsdale, service management leader and Lean IT expert from PA Consulting Group. Inside, discover how you can optimize and speed up the change management process to ensure that IT stays in sync with business demands. Published by: ServiceNow]]></description>
		<pubDate>Mon, 26 Nov 2012 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Next Gen IT and the Cloud]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1353357917_693.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Find out how next-gen IT solutions are flexible, intuitive, social and powerful – and how IT in the cloud will help your organization not only keep up with today's complex IT ecosystem, but manage it more efficiently than ever before. Published by: ServiceNow]]></description>
		<pubDate>Tue, 20 Nov 2012 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Runbook Automation: Helping Modern IT Accelerate Business]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1353357917_194.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Without high levels of automation, virtual machines and cloud services will quickly grow out of control. An evolved approach to automation erases the barriers between people, process and technology and drives more efficiency into the business. Published by: ServiceNow]]></description>
		<pubDate>Tue, 20 Nov 2012 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Drive More Value from Your IT Assets]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1353357917_422.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Access this resource to learn about a leading IT Asset Management solution that enables IT departments to consolidate legacy systems and automate asset lifecycles easily with a single system. Published by: ServiceNow]]></description>
		<pubDate>Tue, 20 Nov 2012 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Guide to Social IT Basics]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1353357917_705.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[When IT organizations utilize social media, it can efficiently help more people inside and outside the data center quickly access more services and knowledge. Combine people's knowledge and good will and the essence of information technology service management (ITSM) can be more fully realized. Published by: ServiceNow]]></description>
		<pubDate>Tue, 20 Nov 2012 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Five reasons why workforce management is better in the cloud]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1346425761_738.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[This analyst report from Nucleus Research assesses the business benefits of cloud solutions for managing the workforce. Published by: ComputerWeekly.com]]></description>
		<pubDate>Thu, 05 Jul 2012 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[E-Guide: Private Cloud Pitfalls and Strategies for Avoiding Them]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1352835633_270.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[This SearchCIO.com e-guide explores 3 private cloud pitfalls to avoid. In addition, hear from virtualization and cloud computing expert, Mark Bowker of The Enterprise Strategy Group, as he discusses CIO IT management issues with the private cloud. Published by: Dell, Inc.]]></description>
		<pubDate>Fri, 16 Nov 2012 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Thinking strategically about mobility and enterprise data]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1340614591_488.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[IT professionals face new governance challenges as a result of the transformation of enterprise computing. The demand for mobile productivity is constantly growing, and IT leaders need to find solutions for mobility without sacrificing efficiency or governance. Published by: AppSense]]></description>
		<pubDate>Mon, 09 Jul 2012 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Best Practices for Migrating to a New Service Desk Platform]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1341324015_800.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[This white paper offers guidelines and best practices for IT organizations that are in the midst of, or are planning a migration to a new service desk platform. Within, learn how you can effortlessly migrate your tickets, workflow, knowledge articles, and more. Published by: Nimsoft, Inc.]]></description>
		<pubDate>Thu, 05 Jul 2012 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Strive for Simplicity: IT infrastructures that cut through complexity to drive business benefits]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1340696016_58.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Through this white paper learn the business value of simplifying IT infrastructure and processes. Learn 4 areas of IT that can easily be simplified, the 5 substantial business benefits of simplification, and much more. Published by: Oracle Corporation]]></description>
		<pubDate>Mon, 25 Jun 2012 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[A Geek’s Guide to Presenting to Business People]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1338576820_213.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Giving presentations to business stakeholders is often a struggle for IT executives because they don’t know how to speak business executives “language”. Attend this live webcast on June 20th to learn what business-minded individuals need in a presentation and practical tips for how to make your presentations more compelling. Published by: Citrix Online]]></description>
		<pubDate>Wed, 20 Jun 2012 01:00:00 EDT</pubDate> </item>  </channel> </rss>

