<?xml version="1.0" encoding="UTF-8" ?>










	<rss version="2.0"> <channel> <title>Most Popular White Papers and Webcasts IP Contact Centers Research</title> 
	<link>http://www.bitpipe.com/tlist/IP-Contact-Centers.html?asrc=RSS_BP </link> <description>White papers, webcasts,
	podcasts, IT downloads and product information provided by Bitpipe</description>
	<language>en-us</language> <lastBuildDate>Thu, 14 Feb 2013 11:00:14 EST</lastBuildDate>
	<pubDate>Thu, 14 Feb 2013 11:00:14 EST</pubDate>  <item> <title><![CDATA[Unified Communication Manager - Class of Service]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1360158669_998.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[This whitepaper unveils how Class of Service within Cisco's Unified Communication Manager can help you control which phone numbers can be called by particular devices. View now to learn how this simple, flexible solution can be effective in numerous situations. Published by: Global Knowledge]]></description>
		<pubDate>Thu, 14 Feb 2013 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Tim Horton Children’s Foundation Implements ShoreTel for Reliable Unified Communications]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1343412485_17.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Discover how one organization improved reliability, increased employee productivity, and lowered TCO by implementing a new unified communications and VoIP solution to increase communications. Published by: ScanSource & ShoreTel]]></description>
		<pubDate>Fri, 31 Dec 2010 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[New ShoreTel IP Telephony Solution a Hole in One for Tiger Woods Foundation Headquarters and Learning Center]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1343412485_570.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Discover how one organization replaced their legacy PBX-based telephone system with an IP telephony system which helped increase flexibility, mobility, and productivity. Published by: ScanSource & ShoreTel]]></description>
		<pubDate>Fri, 31 Dec 2010 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[ShoreTel Unified Communications Platform: Easy to Deploy, Use, and Manage]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1343412484_570.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Learn about a purpose-built for IP platform that can help you fully integrate rich communications capabilities across your organization to increase connectivity and boost productivity. Published by: ScanSource & ShoreTel]]></description>
		<pubDate>Tue, 31 Jul 2012 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[RE/MAX Premier Realty Sets Itself Apart from the Competition with IP Telephony from ShoreTel]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1343412484_671.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Discover how a converged communications system increased communications and connectivity for one organization, in turn helping them provide superior customer service and availability to their customers. Published by: ScanSource & ShoreTel]]></description>
		<pubDate>Fri, 31 Dec 2010 24:00:00 EST</pubDate> </item>  </channel> </rss>

