Most Popular White Papers and Webcasts Help Desks Research http://www.bitpipe.com/tlist/Help-Desks.html?asrc=RSS_BP White papers, webcasts, podcasts, IT downloads and product information provided by Bitpipe en-us Thu, 09 Feb 2012 11:40:18 EST Thu, 09 Feb 2012 11:40:18 EST <![CDATA[The Hidden Costs of Using Free Tools for Helpdesk Support]]> Thu, 09 Feb 2012 24:00:00 EST <![CDATA[Best Practices for Mobile Device Support]]> Wed, 08 Feb 2012 24:00:00 EST <![CDATA[Best Practices for Mobile Device Support]]> Wed, 01 Feb 2012 24:00:00 EST <![CDATA[IT Download: LogMeIn Rescue and LogMeIn Rescue + Mobile]]> Thu, 26 Jan 2012 24:00:00 EST <![CDATA[Glitch-Free Online Meetings: Newest Tools Minimize IT Support; Maximize Experience]]> Fri, 13 Jan 2012 24:00:00 EST <![CDATA[ITIL: The building blocks of an ITSM strategy]]> Fri, 06 Jan 2012 24:00:00 EST <![CDATA[One-Stop Shop: Best Practices to Streamline your Service Desk]]> Thu, 22 Sep 2011 24:00:00 EDT <![CDATA[Cut Coding for Faster Service Desk Deployments]]> Wed, 04 Jan 2012 24:00:00 EST <![CDATA[Optimizing Service Desk Value]]> Fri, 23 Dec 2011 24:00:00 EST <![CDATA[Avaya Aura Contact Center Scripting Demystified]]> Wed, 18 May 2011 24:00:00 EDT <![CDATA[Automating User Provisioning: A User’s Perspective]]> Tue, 12 Apr 2011 14:00:00 EDT