Most Popular White Papers and Webcasts Help Desks Research http://www.bitpipe.com/tlist/Help-Desks.html?asrc=RSS_BP White papers, webcasts, podcasts, IT downloads and product information provided by Bitpipe en-us Mon, 18 Feb 2013 09:20:13 EST Mon, 18 Feb 2013 09:20:13 EST <![CDATA[Maximising automation and the industrialisation of IT]]> Wed, 05 Dec 2012 24:00:00 EST <![CDATA[The True Economic Impact of Unified Communications]]> Tue, 30 Nov 2010 24:00:00 EST <![CDATA[SysAid IT Success Story: LG Electronics, Canada]]> Thu, 06 Sep 2012 24:00:00 EDT <![CDATA[The Perfect Combo: ITIL, I.T. Service Management, and Social Media]]> Mon, 20 Aug 2012 24:00:00 EDT <![CDATA[The Growing Importance of IT Support Services]]> Tue, 01 Nov 2011 24:00:00 EDT <![CDATA[Presentation Transcript: Coping with grassroots IT innovation]]> Thu, 19 Jul 2012 24:00:00 EDT <![CDATA[Coping with grassroots IT innovation]]> Wed, 20 Jun 2012 24:00:00 EDT