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	<rss version="2.0"> <channel> <title>Most Popular White Papers and Webcasts Help Desk Software Research</title> 
	<link>http://www.bitpipe.com/tlist/Help-Desk-Software.html?asrc=RSS_BP </link> <description>White papers, webcasts,
	podcasts, IT downloads and product information provided by Bitpipe</description>
	<language>en-us</language> <lastBuildDate>Wed, 01 Feb 2012 13:15:14 EST</lastBuildDate>
	<pubDate>Wed, 01 Feb 2012 13:15:14 EST</pubDate>  <item> <title><![CDATA[Best Practices for Mobile Device Support]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1328109083_440.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Access today’s whitepaper to learn more about the best practices for mobile devices support and a solution that can help you make your mobile support be better – and smarter. Published by: LogMeIn, Inc.]]></description>
		<pubDate>Wed, 01 Feb 2012 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[IT Download: LogMeIn Rescue and LogMeIn Rescue + Mobile]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1327366611_436.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Download your free trial of a software that tackles the issues of delivering efficient, effective IT support to employees – remote or onsite – and customers using disparate computing platforms and mobile devices. Published by: LogMeIn, Inc.]]></description>
		<pubDate>Thu, 26 Jan 2012 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Legacy Tools: Not Built for Today's Helpdesk]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1327007799_481.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Explore the challenges of a remote and mobile workforce and find out information to choosing new helpdesk support tools to meet the needs of all your employees. Published by: LogMeIn, Inc.]]></description>
		<pubDate>Tue, 24 Jan 2012 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[One-Stop Shop: Best Practices to Streamline your Service Desk]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1325704170_440.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices. Published by: Nimsoft, Inc.]]></description>
		<pubDate>Thu, 22 Sep 2011 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Cut Coding for Faster Service Desk Deployments]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1325704169_926.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term. Published by: Nimsoft, Inc.]]></description>
		<pubDate>Wed, 04 Jan 2012 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Optimizing Service Desk Value]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1324598818_966.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[In this white paper, learn how service management that includes incident, problem, and change management allows you to provide more proactive service that increases efficiencies and lower costs. Published by: FrontRange Solutions Inc.]]></description>
		<pubDate>Fri, 23 Dec 2011 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[IT Automation - IT Service Management Strategies for Success]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1324083222_447.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Learn how to use automation to cut costs and optimize your service desk, software budget, and software management. Published by: FrontRange Solutions Inc.]]></description>
		<pubDate>Mon, 19 Dec 2011 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Global Instant Remote Support for Multi-Agent Teams]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1321028869_669.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Support Ultimate’s allows MSPs and high-volume customer call centers to   quickly and efficiently handle end-user requests across multiple   platforms globally. Find out how this software can solve problems in  real-time and increase customer satisfaction with a robust diagnostic and troubleshooting toolkit. Published by: NTR Global]]></description>
		<pubDate>Thu, 17 Nov 2011 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Sysinternals: Free Windows Server 2008 Utilities You Should Know About]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1317239707_84.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[There are many free or inexpensive third-party tools available to help server and Active Directory administrators manage their environments. Learn about 5 free tools that are worth your time here. Published by: Global Knowledge]]></description>
		<pubDate>Fri, 30 Sep 2011 24:00:00 EDT</pubDate> </item>  </channel> </rss>


