Most Popular White Papers and Webcasts Help Desk Management Research http://www.bitpipe.com/tlist/Help-Desk-Management.html?asrc=RSS_BP White papers, webcasts, podcasts, IT downloads and product information provided by Bitpipe en-us Mon, 23 Jan 2012 16:15:17 EST Mon, 23 Jan 2012 16:15:17 EST <![CDATA[What Value can Immidio Offer]]> Mon, 23 Jan 2012 24:00:00 EST <![CDATA[ITIL: The building blocks of an ITSM strategy]]> Fri, 06 Jan 2012 24:00:00 EST <![CDATA[One-Stop Shop: Best Practices to Streamline your Service Desk]]> Thu, 22 Sep 2011 24:00:00 EDT <![CDATA[Cut Coding for Faster Service Desk Deployments]]> Wed, 04 Jan 2012 24:00:00 EST <![CDATA[Optimizing Service Desk Value]]> Fri, 23 Dec 2011 24:00:00 EST <![CDATA[IT Automation - IT Service Management Strategies for Success]]> Mon, 19 Dec 2011 24:00:00 EST <![CDATA[Sysinternals: Free Windows Server 2008 Utilities You Should Know About]]> Fri, 30 Sep 2011 24:00:00 EDT <![CDATA[Avaya Aura Contact Center Scripting Demystified]]> Wed, 18 May 2011 24:00:00 EDT