Bitpipe: Help Desk Management Services Research http://www.bitpipe.com/rlist/term/Help-Desk-Management-Services.html?asrc=RSS_BP White papers, webcasts, podcasts, IT downloads and product information provided by Bitpipe en-us Fri, 06 Nov 2009 09:05:25 EST Fri, 06 Nov 2009 09:05:25 EST <![CDATA[Top 10 Most Overlooked Causes of Trouble in a Cisco Network]]> Thu, 05 Nov 2009 24:00:00 EST <![CDATA[Gartner's Magic Quadrant for IT Event Correlation and Analysis]]> Tue, 03 Nov 2009 24:00:00 EST <![CDATA[For Ceridian, it Pays to Provide High-Quality Support]]> Wed, 16 Sep 2009 24:00:00 EDT <![CDATA[5 Best Practices for Smartphone Support: The Enterprise Guide to Smart Support for Smart Devices]]> Wed, 16 Sep 2009 24:00:00 EDT <![CDATA[Legacy Tools: Not Built for Today's Helpdesk]]> Wed, 16 Sep 2009 24:00:00 EDT <![CDATA[ITSM guidance: ITIL V3 Update]]> Fri, 07 Aug 2009 24:00:00 EDT <![CDATA[Service Desk Consolidation Cuts Costs and Increases Service Quality]]> Mon, 15 Jun 2009 24:00:00 EDT <![CDATA[Numara Track It! - Change Management Webinar]]> Mon, 08 Jun 2009 24:00:00 EDT <![CDATA[Numara Software Webinar - Track It!]]> Mon, 08 Jun 2009 24:00:00 EDT <![CDATA[Help Desk vs. Service Desk: Which One is Right for You]]> Thu, 05 Mar 2009 24:00:00 EST