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	<rss version="2.0"> <channel> <title>Most Popular White Papers and Webcasts Desktop Computer Support Research</title> 
	<link>http://www.bitpipe.com/tlist/Desktop-Computer-Support.html?asrc=RSS_BP </link> <description>White papers, webcasts,
	podcasts, IT downloads and product information provided by Bitpipe</description>
	<language>en-us</language> <lastBuildDate>Mon, 23 Jan 2012 16:15:17 EST</lastBuildDate>
	<pubDate>Mon, 23 Jan 2012 16:15:17 EST</pubDate>  <item> <title><![CDATA[What Value can Immidio Offer]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1326473877_714.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[This paper describes how Immidio Flex Profiles can help you address the  challenges of managing Group Policy, Profiles, Folder redirection and  more. Find out how you can keep user workspaces tidy with Immidio Flex  Profiles, and reap additional benefits. Published by: Immidio]]></description>
		<pubDate>Mon, 23 Jan 2012 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[LEVERAGING LIVE CHAT TO ACHIEVE HIGH FCR RATES]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1318364852_558.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[To minimize downtime caused by technical failures and end-user problems, organizations can implement rapid resolution processes. Access this white paper to learn how you can leverage live chat to significantly improve customer support efficiency. Published by: NTR Global]]></description>
		<pubDate>Wed, 12 Oct 2011 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[E-Book: New Enterprise Desktop Chapter 3: Windows 7 Security: Strengths and Weaknesses]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1313589809_282.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Each new OS is touted as the “Holy Grail” of features that every IT pro has been waiting for. Windows 7 is no different. This chapter looks at the Windows 7 security features such as BitLocker and Action Center, and separates those that really count from those that sound better on paper. Published by: Dell and Microsoft]]></description>
		<pubDate>Wed, 17 Aug 2011 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[SP1 for Windows 7 and Windows Server 2008 R2: What's New?]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1305229132_675.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[It was not your typical “Patch Tuesday” on the day that Microsoft released both the Service Pack 1 (SP1) for Windows 7 and SP1 for Windows Server 2008 R2 to the public at the same time. This expert white paper discusses how the two service packs complement each other by helping keep your PCs and servers on the latest support level. Published by: Global Knowledge]]></description>
		<pubDate>Fri, 20 May 2011 24:00:00 EDT</pubDate> </item>  </channel> </rss>


