Most Popular White Papers and Webcasts Customer Support Software Research http://www.bitpipe.com/tlist/Customer-Support-Software.html?asrc=RSS_BP White papers, webcasts, podcasts, IT downloads and product information provided by Bitpipe en-us Fri, 14 Jun 2013 08:20:13 EDT Fri, 14 Jun 2013 08:20:13 EDT <![CDATA[Case Study: US Airways]]> Sun, 31 Mar 2013 24:00:00 EDT <![CDATA[Video case study: Neiman Marcus empowers workforce with e-learning]]> Wed, 22 May 2013 24:00:00 EDT <![CDATA[Tommy Bahama Improves Messaging with Infor Epiphany]]> Mon, 31 Dec 2012 24:00:00 EST <![CDATA[Navy Federal Credit Union becomes trusted advisor with Infor]]> Mon, 31 Dec 2012 24:00:00 EST <![CDATA[Infor Epiphany Brochure]]> Mon, 31 Dec 2012 24:00:00 EST <![CDATA[Improve sales cycles with mobile technology]]> Mon, 15 Apr 2013 24:00:00 EDT <![CDATA[Grow Your Business With Existing Customers]]> Mon, 01 Apr 2013 24:00:00 EDT <![CDATA[How Smart Insurance Carriers are Turning Information Complexity into a Distinct Competitive Advantage]]> Tue, 05 Mar 2013 24:00:00 EST <![CDATA[Contact Center Consumer Preference eBook]]> Mon, 11 Feb 2013 24:00:00 EST <![CDATA[Delivering a Personalized Experience: the Multichannel Contact Center]]> Mon, 11 Feb 2013 24:00:00 EST <![CDATA[New World of Customer Expectations]]> Fri, 25 Jan 2013 24:00:00 EST <![CDATA[Oracle Customer Experience: The Public Sector Experience]]> Thu, 20 Dec 2012 24:00:00 EST <![CDATA[The Business Value of CX: Attracting New Customers]]> Wed, 19 Dec 2012 24:02:29 EST <![CDATA[Customer Experience: Empower Your Agents]]> Wed, 19 Dec 2012 24:03:09 EST <![CDATA[Using Social to Improve Customer Experience]]> Mon, 31 Oct 2011 24:00:00 EDT <![CDATA[The Era of Impatience – Clock Ticking on Paying Lip Service to Customer Experience]]> Mon, 17 Dec 2012 24:00:00 EST <![CDATA[Deliver Extraordinary Customer Service]]> Mon, 17 Dec 2012 24:00:00 EST <![CDATA[Customer Experience: Empowering People. Powering Brands.]]> Mon, 17 Dec 2012 24:00:00 EST <![CDATA[Customer Experience: Empowering People. Powering Brands.]]> Fri, 14 Dec 2012 24:00:00 EST <![CDATA[5 Ways to Optimize Your Workforce]]> Fri, 14 Dec 2012 24:00:00 EST <![CDATA[Deploying Customer Service in the Cloud]]> Fri, 30 Nov 2012 24:00:00 EST <![CDATA[Customer Experience for Service: Oracle Commerce Solutions]]> Thu, 13 Dec 2012 24:00:00 EST <![CDATA[Customer Experience for Marketing: Oracle Commerce Solutions]]> Thu, 13 Dec 2012 24:00:00 EST <![CDATA[Customer Experience for Commerce: Oracle Commerce Solutions]]> Wed, 12 Dec 2012 24:00:00 EST <![CDATA[Build Loyalty with an Exceptional Customer Experience]]> Mon, 10 Dec 2012 24:02:31 EST <![CDATA[How Mobile Devices are Driving Innovations in Contact Centers]]> Mon, 29 Oct 2012 24:00:00 EDT <![CDATA[Agile, Secure, Reliable: World Class Customer Service in the Cloud]]> Wed, 17 Apr 2013 24:00:00 EDT <![CDATA[Supporting a Multichannel Contact Center]]> Wed, 13 Feb 2013 24:00:00 EST <![CDATA[CRM Initiatives for Improved Customer Experience]]> Mon, 28 Jan 2013 24:00:00 EST <![CDATA[Delivering a Superior Customer Experience]]> Mon, 30 Apr 2012 24:00:00 EDT <![CDATA[The State of Customer Data Integration 2012: The What, Why & How of CRM Integration]]> Mon, 20 Aug 2012 24:00:00 EDT <![CDATA[Why CRM Implementations Fail….And What To Do About It]]> Tue, 01 Mar 2011 24:00:00 EST