Most Popular White Papers and Webcasts Customer Support Software Research http://www.bitpipe.com/tlist/Customer-Support-Software.html?asrc=RSS_BP White papers, webcasts, podcasts, IT downloads and product information provided by Bitpipe en-us Fri, 10 Feb 2012 10:50:19 EST Fri, 10 Feb 2012 10:50:19 EST <![CDATA[UCB Gains Efficiencies and Realizes Lower TCO with CallCopy Call Recording]]> Fri, 10 Feb 2012 24:00:00 EST <![CDATA[Top Eight Reasons to Upgrade Your Remote Support]]> Thu, 09 Feb 2012 24:00:00 EST <![CDATA[The Hidden Costs of Using Free Tools for Helpdesk Support]]> Thu, 09 Feb 2012 24:00:00 EST <![CDATA[The Effectiveness of Live Chat: A Research Study]]> Wed, 01 Feb 2012 24:00:00 EST <![CDATA[Best Practices for Mobile Device Support]]> Wed, 01 Feb 2012 24:00:00 EST <![CDATA[Protect Your Customer Base by Ensuring the Best Customer Experience]]> Wed, 01 Feb 2012 24:00:00 EST <![CDATA[IT Download: LogMeIn Rescue and LogMeIn Rescue + Mobile]]> Thu, 26 Jan 2012 24:00:00 EST <![CDATA[Case Study: Sling Media - A Better Customer Experience with Integrated Support]]> Fri, 20 Jan 2012 24:00:00 EST <![CDATA[SendGrid Deliverability Guide - Everything You Need to Know About Delivering Email through Your Web Application]]> Fri, 23 Dec 2011 24:00:00 EST <![CDATA[Global Instant Remote Support for Multi-Agent Teams]]> Thu, 17 Nov 2011 24:00:00 EST <![CDATA[The Business Benefits of Cloud-Based Integration-Ready Modules]]> Wed, 12 Oct 2011 24:00:00 EDT <![CDATA[LEVERAGING LIVE CHAT TO ACHIEVE HIGH FCR RATES]]> Wed, 12 Oct 2011 24:00:00 EDT