Bitpipe: Customer Support Software Research http://www.bitpipe.com/rlist/term/Customer-Support-Software.html?asrc=RSS_BP White papers, webcasts, podcasts, IT downloads and product information provided by Bitpipe en-us Thu, 18 Jun 2009 12:15:24 EDT Thu, 18 Jun 2009 12:15:24 EDT <![CDATA[Service Desk Consolidation Cuts Costs and Increases Service Quality]]> Mon, 15 Jun 2009 24:00:00 EDT <![CDATA[Self-Service That Really Serves]]> Wed, 10 Jun 2009 24:00:00 EDT <![CDATA[eGuide: The Midmarket CIO's Guide to the Evolving CRM Landscape]]> Mon, 09 Feb 2009 24:00:00 EST <![CDATA[CRM Suite Software Product Directory 2009 Edition]]> Mon, 13 Apr 2009 24:00:00 EDT <![CDATA[Proactive PC Support Improves Service and Lowers Total Cost of Ownership]]> Thu, 01 Jan 2009 24:00:00 EST <![CDATA[SAP CRM]]> Fri, 20 Mar 2009 24:00:00 EDT <![CDATA[How Web 2.0 Is Transforming CRM: Leveraging Social Media to Improve the Customer Experience]]> Thu, 01 Jan 2009 24:00:00 EST <![CDATA[How to Deliver a Great Customer Experience and Lower Costs: Achieving Interaction Excellence Across Multiple Touch Points]]> Thu, 01 Jan 2009 24:00:00 EST <![CDATA[eBook: Gartner CRM Strategy Tips: 7 Key Ways to Improve the Customer Experience]]> Wed, 14 Jan 2009 24:00:00 EST <![CDATA[Pella Discusses My Oracle Support]]> Fri, 09 Jan 2009 24:00:00 EST <![CDATA[Personalize Your Support Experience with My Oracle Support]]> Fri, 09 Jan 2009 24:00:00 EST <![CDATA[Grupo Carvajal Increase Database Administration Productivity by 25%]]> Fri, 09 Jan 2009 24:00:00 EST <![CDATA[Lower IT Risks and Costs with Oracle Customer Services]]> Thu, 18 Dec 2008 24:00:00 EST <![CDATA[Achieving Profitable Growth through Exceptional Customer Experience]]> Fri, 07 Nov 2008 24:00:00 EST <![CDATA[Surviving and Thriving in the Customer-Driven Age]]> Fri, 19 Sep 2008 24:00:00 EDT <![CDATA[Bowen & Groves Wins ContactCenterWorld.com 2008 Members' Choice Award]]> Tue, 22 Jul 2008 24:00:00 EDT