Most Popular White Papers and Webcasts Customer Service Research

Most Popular White Papers and Webcasts Customer Service Research http://www.bitpipe.com/tlist/Customer-Service.html?asrc=RSS_BP White papers, webcasts, podcasts, IT downloads and product information provided by Bitpipe en-us Thu, 09 Feb 2012 11:45:17 EST Thu, 09 Feb 2012 11:45:17 EST <![CDATA[Top Eight Reasons to Upgrade Your Remote Support]]> Thu, 09 Feb 2012 24:00:00 EST <![CDATA[The Hidden Costs of Using Free Tools for Helpdesk Support]]> Thu, 09 Feb 2012 24:00:00 EST <![CDATA[Gartner predictions around Social CRM]]> Wed, 08 Feb 2012 24:00:00 EST <![CDATA[Use effective call centers to build customer loyalty]]> Wed, 08 Feb 2012 24:00:00 EST <![CDATA[Tread carefully with social media-based customer loyalty programs]]> Tue, 07 Feb 2012 24:00:00 EST <![CDATA[The Social-Powered Enterprise - How social media is transforming your most important disciplines]]> Mon, 06 Feb 2012 24:00:00 EST <![CDATA[The Social Sales Revolution - 7 steps to get ahead]]> Mon, 06 Feb 2012 24:00:00 EST <![CDATA[The Customer Loyalty Conundrum]]> Thu, 30 Sep 2010 24:00:00 EDT <![CDATA[Social Media-based Customer Loyalty Programs]]> Mon, 06 Feb 2012 24:00:00 EST <![CDATA[The power of Call Centers and Customer Loyalty]]> Mon, 06 Feb 2012 24:00:00 EST <![CDATA[BoldChat Whitepaper: Proactive Chat]]> Mon, 06 Feb 2012 24:00:00 EST <![CDATA[The Effectiveness of Live Chat: A Research Study]]> Wed, 01 Feb 2012 24:00:00 EST <![CDATA[Best Practices for Mobile Device Support]]> Wed, 01 Feb 2012 24:00:00 EST <![CDATA[Protect Your Customer Base by Ensuring the Best Customer Experience]]> Wed, 01 Feb 2012 24:00:00 EST <![CDATA[Customer Experience Exchange E-Zine Issue 2]]> Tue, 31 Jan 2012 24:00:00 EST <![CDATA[North American Contact Center Industry 2011: A Mid-Year Update and Forecast]]> Wed, 25 Jan 2012 24:00:00 EST <![CDATA[Words for the Ys: How to Leverage a Generation’s Strengths and Improve its Staying Power in the Contact Center]]> Wed, 25 Jan 2012 24:00:00 EST <![CDATA[The Inner Circle Guide to Speech Analytics]]> Wed, 25 Jan 2012 24:00:00 EST <![CDATA[Can Your Center Keep Up with the Changes? Manage the Avalanche of Complexity and Still Control Costs]]> Wed, 25 Jan 2012 24:00:00 EST <![CDATA[Making WFM Work: Best Practices and ROI Model]]> Tue, 24 Jan 2012 24:00:00 EST <![CDATA[Smarter Commerce for Consumer Electronics White Paper]]> Mon, 30 Jan 2012 24:00:00 EST <![CDATA[Smarter Commerce Manufacturing Interactive Guide]]> Mon, 30 Jan 2012 24:00:00 EST <![CDATA[B2B Benchmark Assessment for B2B Services Sector]]> Mon, 30 Jan 2012 24:00:00 EST <![CDATA[Mass Customization for Communications Service Providers Podcast]]> Mon, 30 Jan 2012 24:00:00 EST <![CDATA[Becoming Customer Driven - Enabling Distributed B2B Order Management]]> Mon, 30 Jan 2012 24:00:00 EST <![CDATA[Service. Smarter. Thriving in the age of the empowered customer]]> Mon, 30 Jan 2012 24:00:00 EST <![CDATA[Sell. Smarter. Thriving in the age of the empowered customer]]> Mon, 30 Jan 2012 24:00:00 EST <![CDATA[IT Download: LogMeIn Rescue and LogMeIn Rescue + Mobile]]> Thu, 26 Jan 2012 24:00:00 EST <![CDATA[Operational Intelligence - Boosting Performance with 'Right Time' Business Insight]]> Tue, 24 Jan 2012 24:00:00 EST <![CDATA[Cognos Business Intelligence for Report Authors]]> Tue, 24 Jan 2012 24:06:54 EST <![CDATA[Cincinnati Zoo improves customer experience and enhances performance]]> Tue, 24 Jan 2012 24:00:00 EST <![CDATA[Customer Analytics Pay Off]]> Tue, 24 Jan 2012 24:00:00 EST <![CDATA[Experts say CEM technology can build single view of customer]]> Tue, 24 Jan 2012 24:00:00 EST <![CDATA[Yahoo, Amex talk up different customer service approaches]]> Tue, 24 Jan 2012 24:00:00 EST <![CDATA[Case Study: For Ceridian, it Pays to Provide High-Quality Support]]> Tue, 24 Jan 2012 24:00:00 EST <![CDATA[Transform your Service Organization Into a Performance-Driven Leader]]> Mon, 23 Jan 2012 24:00:00 EST <![CDATA[Case Study: Sling Media - A Better Customer Experience with Integrated Support]]> Fri, 20 Jan 2012 24:00:00 EST <![CDATA[Adapt your contact center for increased customer satisfaction]]> Fri, 20 Jan 2012 24:03:16 EST <![CDATA[Best Practices for Transforming to a Multi-Channel Contact Center]]> Wed, 18 Jan 2012 24:00:00 EST <![CDATA[Top 5 Ways to Make IVR Work For You and Your Customers]]> Wed, 18 Jan 2012 24:00:00 EST <![CDATA[CRM Thought Leadership booklet]]> Tue, 17 Jan 2012 24:00:00 EST <![CDATA[Boost Your Image: Master the Three Stages of Video Conferencing Success]]> Fri, 13 Jan 2012 24:00:00 EST <![CDATA[E-Guide: Key Strategies for Improving Customer Service in a Down Economy]]> Thu, 12 Jan 2012 24:00:00 EST <![CDATA[Building a Strong Customer Experience]]> Thu, 05 Jan 2012 24:00:00 EST <![CDATA[Case Study: la Caixa - Bank takes customer and employee support to the next level]]> Thu, 05 Jan 2012 24:00:00 EST <![CDATA[Gain competitive advantage by using Customer Experience Management Solutions to extend brand value]]> Thu, 22 Dec 2011 24:00:00 EST <![CDATA[7 Best Practices for Speech Analytics]]> Wed, 28 Dec 2011 24:00:00 EST <![CDATA[Address all your CRM needs with one system]]> Mon, 19 Dec 2011 24:00:00 EST <![CDATA[How to Enhance Customer Interactions]]> Mon, 19 Dec 2011 24:00:00 EST <![CDATA[Utilize analytics to drive customer satisfaction and retention]]> Fri, 16 Dec 2011 24:05:34 EST