Bitpipe: Customer Service Best Practices Research http://www.bitpipe.com/rlist/term/Customer-Service-Best-Practices.html?asrc=RSS_BP White papers, webcasts, podcasts, IT downloads and product information provided by Bitpipe en-us Tue, 26 Aug 2008 16:15:34 EDT Tue, 26 Aug 2008 16:15:34 EDT <![CDATA[Resource Center]]> Fri, 22 Aug 2008 24:00:00 EDT <![CDATA[5 Ways to Improve Customer Service in a Down Economy]]> Wed, 13 Aug 2008 08:00:00 EDT <![CDATA[Bowen & Groves Wins ContactCenterWorld.com 2008 Members' Choice Award]]> Tue, 22 Jul 2008 24:00:00 EDT <![CDATA[Record, Evaluate, Monitor and Archive All Your Customer Interactions For Your Avaya Switch]]> Tue, 01 Jul 2008 24:00:00 EDT <![CDATA[Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch]]> Tue, 01 Jul 2008 24:00:00 EDT <![CDATA[The ECHO™ - Avaya Connection: ECHO™, and How It Interacts with Avaya's Telephony Solutions]]> Sun, 01 Jul 2007 24:00:00 EDT <![CDATA[Product Management - Product Usability & Its Impact on Revenue]]> Tue, 01 Jul 2008 24:00:00 EDT <![CDATA[Uncovering Hidden B2B Sales Potential]]> Tue, 01 Jul 2008 24:00:00 EDT <![CDATA[The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service]]> Tue, 01 Apr 2008 24:00:00 EDT <![CDATA[Why Advocacy Matters to Grocers: Surveyed Consumers Give Retailers Food for Thought]]> Sat, 01 Sep 2007 24:00:00 EDT <![CDATA[Putting the Relationship Back in Relationship Marketing - Driving Value through Customer Engagement and Advocacy]]> Wed, 19 Mar 2008 24:00:00 EDT <![CDATA[To Get Promoted in Customer Support, Do These Five Things]]> Sat, 01 Mar 2008 24:00:00 EST <![CDATA[Meeting Tomorrow's Internet Performance Requirements]]> Thu, 01 Mar 2007 24:00:00 EST <![CDATA[How to Provide World-Class Customer Service in Small and Midsized Businesses]]> Thu, 21 Feb 2008 24:00:00 EST <![CDATA[How to Foster Innovation in Your Company, Part Two]]> Thu, 21 Feb 2008 24:00:00 EST <![CDATA[Tyler Memorial Hospital speeds delivery of patient records]]> Fri, 01 Feb 2008 24:00:00 EST <![CDATA[Mass Customization - Today's Strategy, Future's Necessity]]> Mon, 01 Oct 2007 24:00:00 EDT <![CDATA[The Evolution of the IT Help Desk to the Service Desk - An Examination of Current and Future Trends]]> Wed, 01 Aug 2007 24:00:00 EDT <![CDATA[CompuCom Service Desk Overview]]> Wed, 01 Aug 2007 24:00:00 EDT