Most Popular White Papers and Webcasts Customer Service Best Practices Research http://www.bitpipe.com/tlist/Customer-Service-Best-Practices.html?asrc=RSS_BP White papers, webcasts, podcasts, IT downloads and product information provided by Bitpipe en-us Fri, 10 Feb 2012 11:10:16 EST Fri, 10 Feb 2012 11:10:16 EST <![CDATA[Increase Call Center Service and Efficiency: Insight into one company’s approach]]> Fri, 10 Feb 2012 24:00:00 EST <![CDATA[Top Eight Reasons to Upgrade Your Remote Support]]> Thu, 09 Feb 2012 24:00:00 EST <![CDATA[The Hidden Costs of Using Free Tools for Helpdesk Support]]> Thu, 09 Feb 2012 24:00:00 EST <![CDATA[Use effective call centers to build customer loyalty]]> Wed, 08 Feb 2012 24:00:00 EST <![CDATA[The Effectiveness of Live Chat: A Research Study]]> Wed, 01 Feb 2012 24:00:00 EST <![CDATA[Protect Your Customer Base by Ensuring the Best Customer Experience]]> Wed, 01 Feb 2012 24:00:00 EST <![CDATA[Customer Experience Exchange E-Zine Issue 2]]> Tue, 31 Jan 2012 24:00:00 EST <![CDATA[North American Contact Center Industry 2011: A Mid-Year Update and Forecast]]> Wed, 25 Jan 2012 24:00:00 EST <![CDATA[Cognos Business Intelligence for Report Authors]]> Tue, 24 Jan 2012 24:06:54 EST <![CDATA[Yahoo, Amex talk up different customer service approaches]]> Tue, 24 Jan 2012 24:00:00 EST <![CDATA[Case Study: Sling Media - A Better Customer Experience with Integrated Support]]> Fri, 20 Jan 2012 24:00:00 EST <![CDATA[Top 5 Ways to Make IVR Work For You and Your Customers]]> Wed, 18 Jan 2012 24:00:00 EST <![CDATA[CRM Thought Leadership booklet]]> Tue, 17 Jan 2012 24:00:00 EST <![CDATA[E-Guide: Key Strategies for Improving Customer Service in a Down Economy]]> Thu, 12 Jan 2012 24:00:00 EST <![CDATA[Building a Strong Customer Experience]]> Thu, 05 Jan 2012 24:00:00 EST <![CDATA[SendGrid Deliverability Guide - Everything You Need to Know About Delivering Email through Your Web Application]]> Fri, 23 Dec 2011 24:00:00 EST <![CDATA[Leverage WFM for exceptional customer experiences]]> Fri, 16 Dec 2011 24:00:00 EST <![CDATA[The 10 worst practices for Technical Support and how to overcome them]]> Thu, 17 Nov 2011 24:00:00 EST <![CDATA[Assessment Customer Value Strategy Accelerator]]> Thu, 17 Nov 2011 24:00:00 EST <![CDATA[LEVERAGING LIVE CHAT TO ACHIEVE HIGH FCR RATES]]> Wed, 12 Oct 2011 24:00:00 EDT <![CDATA[Customer Experience Management Best Practices For Retail: Five Ways to Increase Conversion and Adoption Rates]]> Wed, 28 Sep 2011 24:00:00 EDT <![CDATA[Stop losing revenue from poor online customer experiences]]> Mon, 01 Aug 2011 24:00:00 EDT <![CDATA[5 ways to increase online self-service adoption for financial services]]> Tue, 27 Sep 2011 24:00:00 EDT <![CDATA[Customer Experience Management Best Practices For Travel and Hospitality: Five Ways to Increase Conversion and Adoption Rates]]> Tue, 27 Sep 2011 24:00:00 EDT <![CDATA[Customer Experience Management Best Practices For Insurance: Five Ways to Increase Conversion and Adoption Rates]]> Tue, 27 Sep 2011 24:00:00 EDT <![CDATA[Transforming the Customer Experience: How Four Contact Centers Did It Successfully]]> Thu, 15 Sep 2011 24:00:00 EDT <![CDATA[The Customer Experience Edge]]> Mon, 25 Jul 2011 24:00:00 EDT <![CDATA[The Social Customer Engagement Index]]> Mon, 25 Jul 2011 24:00:00 EDT <![CDATA[The Social Contract: Customers, Companies, Communities, Conversations in the Age of the Collaborative Relationship]]> Mon, 25 Jul 2011 24:00:00 EDT <![CDATA[5 Elements of Effective Application Performance Management]]> Thu, 09 Jun 2011 24:00:00 EDT <![CDATA[Reinventing the Web Channel to Maximize B2B Sales and Customer Satisfaction]]> Tue, 26 Apr 2011 03:30:00 EDT <![CDATA[Commerce Anywhere: A Business and Technology Strategy to Maximize Cross-Channel Commerce Growth]]> Tue, 26 Apr 2011 10:00:00 EDT <![CDATA[Four Effective Service Strategies that Drive Brand Advocacy]]> Mon, 25 Apr 2011 24:00:00 EDT