Most Popular White Papers and Webcasts Customer Satisfaction Research http://www.bitpipe.com/tlist/Customer-Satisfaction.html?asrc=RSS_BP White papers, webcasts, podcasts, IT downloads and product information provided by Bitpipe en-us Wed, 19 Jun 2013 11:50:14 EDT Wed, 19 Jun 2013 11:50:14 EDT <![CDATA[Mobile Devices Reshaping the Customer Experience: Learn how a mobility strategy can drive innovation and add a competitive edge to your contact center]]> Mon, 31 Dec 2012 24:00:00 EST <![CDATA[Webinar: Why BPO American Support Chose a Cloud Contact Center]]> Tue, 11 Jun 2013 24:57:19 EDT <![CDATA[Delivering Customer Value Faster with Big Data Analytics]]> Mon, 17 Jun 2013 24:00:00 EDT <![CDATA[The 2013 Application and Service Delivery Handbook by Jim Metzler]]> Fri, 14 Jun 2013 24:00:00 EDT <![CDATA[Case Study: US Airways]]> Sun, 31 Mar 2013 24:00:00 EDT <![CDATA[Case Study: Infusionsoft]]> Wed, 29 Feb 2012 24:00:00 EST <![CDATA[Mobile Commerce: The Path to Customer Engagement]]> Mon, 10 Jun 2013 24:00:00 EDT <![CDATA[Visual Customer Service: Improve Customer Interactions with Video]]> Thu, 28 Feb 2013 24:00:00 EST <![CDATA[Transform Client-Centric Consulting with Video Collaboration]]> Thu, 28 Feb 2013 24:00:00 EST <![CDATA[Podcast: How Your Hosting Provider Can Influence the Quality of Your User Experience]]> Tue, 04 Jun 2013 24:00:00 EDT <![CDATA[Key Insights for Managing an Effective Business Intelligence Strategy]]> Tue, 28 May 2013 24:00:00 EDT <![CDATA[Turning Social Media into a Game-Changing Customer Care Channel]]> Thu, 23 May 2013 24:00:00 EDT <![CDATA[How Your Hosting Provider Can Influence the Quality of Your User Experience]]> Thu, 23 May 2013 24:00:00 EDT <![CDATA[Productive Workforce]]> Sun, 31 Mar 2013 24:00:00 EDT <![CDATA[Cellular One]]> Tue, 30 Apr 2013 24:00:00 EDT <![CDATA[Keeping Pace with the Consumer]]> Sun, 31 Mar 2013 24:00:00 EDT <![CDATA[Video case study: Neiman Marcus empowers workforce with e-learning]]> Wed, 22 May 2013 24:00:00 EDT <![CDATA[Explore Emerging Trends in Web Content Management]]> Wed, 22 May 2013 24:00:00 EDT <![CDATA[Architecting A Compelling and Engaging Digital Presence]]> Tue, 21 May 2013 24:00:00 EDT <![CDATA[Staying connected: Don't let faulty mobile applications lose customers]]> Mon, 20 May 2013 24:00:00 EDT <![CDATA[It's all about customer satisfaction]]> Mon, 20 May 2013 24:00:00 EDT <![CDATA[Systems Of Engagement Demand New Integration Solutions — And A New IT]]> Tue, 30 Apr 2013 24:00:00 EDT <![CDATA[American Bankers Association Case Study: Helping member banks achieve their business goals]]> Mon, 31 Dec 2012 24:00:00 EST <![CDATA[Making Sense of Unified Communications]]> Thu, 16 May 2013 24:00:00 EDT <![CDATA[Utilities Are Once Again Leading with Mobile Technology]]> Thu, 09 May 2013 24:58:21 EDT <![CDATA[IBM solutions for social selling]]> Thu, 09 May 2013 24:00:00 EDT <![CDATA[Integrating customer data for improved CRM]]> Thu, 09 May 2013 24:00:00 EDT <![CDATA[Permissions and Preferences: Let's Rethink This]]> Mon, 31 Dec 2012 24:00:00 EST <![CDATA[How to Send Zillions of Emails a Day]]> Mon, 31 Dec 2012 24:00:00 EST <![CDATA[IBM Sterling Supply Chain Visibility - Optimize your supply chain network through real-time, end-to-end visibility]]> Sun, 31 Jul 2011 24:00:00 EDT <![CDATA[Five Success Factors for CMS/Digital Marketing Success: the It Management Perspective]]> Sat, 31 Dec 2011 24:00:00 EST <![CDATA[Tommy Bahama Improves Messaging with Infor Epiphany]]> Mon, 31 Dec 2012 24:00:00 EST <![CDATA[Top Six Strategies for CMS/Digital Marketing Success: The Developers Perspective]]> Sat, 31 Dec 2011 24:00:00 EST <![CDATA[Architected for Personalization: How Sitecore's coupled architecture enables individualized web experiences]]> Mon, 31 Dec 2012 24:00:00 EST <![CDATA[CMS selection drives customer experience: A guide for marketers & developers]]> Thu, 02 May 2013 24:00:00 EDT <![CDATA[Navy Federal Credit Union becomes trusted advisor with Infor]]> Mon, 31 Dec 2012 24:00:00 EST <![CDATA[Infor Epiphany Social Commerce Solutions]]> Mon, 31 Dec 2012 24:00:00 EST <![CDATA[CRM and Social Media]]> Mon, 31 Dec 2012 24:00:00 EST <![CDATA[Infor Epiphany Brochure]]> Mon, 31 Dec 2012 24:00:00 EST <![CDATA[New Opportunities for Business Intelligence: Seven Ways to Deliver a Superior Customer Experience Now]]> Tue, 30 Apr 2013 24:00:00 EDT <![CDATA[Improve the Patient Journey With Omni-Patient™]]> Tue, 30 Apr 2013 24:00:00 EDT <![CDATA[NJ 2-1-1 Success Story]]> Fri, 26 Apr 2013 24:00:00 EDT <![CDATA[Bridging Channels Strengthens Customer Relationships]]> Mon, 31 Dec 2012 24:00:00 EST <![CDATA[Advancing Your Digital Marketing Strategy with Webtrends Analytics]]> Thu, 18 Apr 2013 24:00:00 EDT <![CDATA[Ensuring Success with On-site Testing and Targeting]]> Tue, 16 Apr 2013 24:00:00 EDT <![CDATA[Taking Control with Marketing Optimization]]> Fri, 12 Apr 2013 24:00:00 EDT <![CDATA[Nine Real-World Results from Testing and Targeting]]> Fri, 12 Apr 2013 24:00:00 EDT <![CDATA[The State of Customer Analytics: Taking a Proactive Approach to Loyalty and Retention]]> Mon, 31 Dec 2012 24:00:00 EST <![CDATA[Landing Page Optimization: Best Practices to Lift Conversion]]> Thu, 31 Jan 2013 24:00:00 EST <![CDATA[Case Study: Cincinnati Zoo and Botanical Garden]]> Sat, 31 Mar 2012 24:00:00 EDT