<?xml version="1.0" encoding="ISO-8859-1" ?>










	<rss version="2.0"> <channel> <title>Most Popular White Papers and WebcastsCustomer Retention Research</title> 
	<link>http://www.bitpipe.com/tlist/Customer-Retention.html?asrc=RSS_BP </link> <description>White papers, webcasts,
	podcasts, IT downloads and product information provided by Bitpipe</description>
	<language>en-us</language> <lastBuildDate>Wed, 02 Dec 2009 10:25:48 EST</lastBuildDate>
	<pubDate>Wed, 02 Dec 2009 10:25:48 EST</pubDate>  <item> <title><![CDATA[Web Self-Service: The Cornerstone of Multi-Channel Customer Experience Management]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1259763335_77.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    In today&#146;s highly competitive economic climate, there is no margin for error when it comes to attracting and retaining customers. Businesses must now offer more channels of communication, more customer options, and faster responses than ever before.
   Published by: IntelliResponse]]></description>
		<pubDate>Wed, 14 Oct 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[A Culture of Customer Satisfaction:  How CustomerSat Feedback System is a Catalyst for Business Growth at SimplexGrinnell]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1259169134_110.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This case study explores how SimplexGrinnell, a leader in fire and life-safety systems and services, has successfully employed the MarketTools CustomerSat enterprise feedback system to improve overall customer satisfaction by 210% and grow their business.
   Published by: MarketTools, Inc.]]></description>
		<pubDate>Wed, 19 Aug 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Saving At-Risk Customers and Revenue Through Survey Action Management]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1259163262_836.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Read this white paper to understand what Survey Action Management is and how it can help your organization effectively address customer concerns, save at-risk customers, and build customer satisfaction and loyalty.
   Published by: MarketTools, Inc.]]></description>
		<pubDate>Tue, 24 Nov 2009 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[10 Quick Wins for Sales & Marketing]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1257802735_738.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    In this e-book, we examine ten ways sales organizations can accelerate the progression from cold to close. From improving marketing results through pinpoint prospecting to making sure sales and marketing are on the same page, here are some tangible steps you can take to move faster from cold to close.
   Published by: ZoomInfo]]></description>
		<pubDate>Mon, 09 Nov 2009 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Sybase&reg; IQ Delivers Advanced Analytics Power with In-Database Analytics]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1256843331_389.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    With its new in-database analytics capability, Sybase IQ provides an analytical platform that can decrease processing time, increase accuracy, and manage data volume. Read on to learn how Sybase&reg; IQ delivers advanced analytics power with in-database analytics.
   Published by: Sybase, Inc.]]></description>
		<pubDate>Thu, 29 Oct 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[How to Maximize Revenue by Sending Targeted Promotions to Customers]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1256312702_439.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This paper discusses the key obstacles that stand in the way of marketers garnering good insights into retention rates and customer profitability and presents a solution on how to overcome these obstacles. You'll also learn how to increase customer loyalty and retention while increasing revenue.
   Published by: Infor CRM]]></description>
		<pubDate>Fri, 23 Oct 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Focusing on High-Tech Manufacturers]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1256311952_71.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This paper explores the idea that to effectively compete today and into the next generation, high-tech manufacturers must rethink their customer relationship management (CRM) strategies. Read on to learn the three strategies high-tech manufacturers must do if they want to be profitable tomorrow and in the years to come.
   Published by: Infor CRM]]></description>
		<pubDate>Fri, 23 Oct 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Next Generation Customer Focus: Strategies and Business Activities Necessary for World-Class Performance and Success]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1256310077_209.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This paper focuses on consumer products manufacturers and the strategy of customer-focused innovation, exploring NGM study questions and examines business areas where customer-focused innovation has potential to influence performance outcomes. Read on to  learn how ways to effectively identify and satisfy customer demand.
   Published by: Infor CRM]]></description>
		<pubDate>Fri, 23 Oct 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[The Case for Investing in Business Analytics Technology]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1256307974_283.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Tune in to this webcast  &#150;  featuring insights from Dan Vesset, IDC's Vice President of Business Analytics &#150; and learn how business analytics drives customer retention.
   Published by: SAS Institute Inc.]]></description>
		<pubDate>Fri, 23 Oct 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Focusing on Food & Beverage Manufacturers: Three Strategies for Profitability Tomorrow and in Years to Come]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1256257911_143.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This paper explores the idea that to effectively compete today and into the next generation, F&B manufacturers must rethink their customer relationship management (CRM) strategies. Read on to learn the three strategies F&B manufacturers must do if they want to be profitable tomorrow and in the years to come.
   Published by: Infor CRM]]></description>
		<pubDate>Thu, 22 Oct 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Cashing in on Customer Intelligence in the Financial Services Industry]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1256256716_967.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    In this 1to1 Executive Dialogue, Don Peppers and Steve Muran talk about the importance of customer retention, the need to integrate disparate sources of data, and the opportunity for financial institutions to rebuild customer trust as a means to competitive advantage.
   Published by: Infor CRM]]></description>
		<pubDate>Thu, 22 Oct 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Optimizing the Order-to-Cash Process: Managing Documents throughout the Process]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1256141113_403.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This paper examines an array of solutions for SAP customers to optimize the Order-to-Cash processes in ways that contain costs and achieve optimum organizational efficiency, high customer retention and successful cash management.
   Published by: Dolphin Corporation]]></description>
		<pubDate>Wed, 21 Oct 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[7 Ways to Inspire Customer Loyalty with Voice of the Customer (VOC) Initiatives]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1256059855_158.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    In the most challenging economic environment in generations, organizations are more focused than ever on retaining customers and maintaining existing revenue. Many businesses have put significant resources into implementing CEM and VOC programs. Read on to learn seven ways to inspire customer loyalty using these VOC initiatives.
   Published by: Vovici]]></description>
		<pubDate>Tue, 20 Oct 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Customer Experience IQ Report]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1256058316_845.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    The Customer Experience IQ (CEIQ) report identifies the six secrets of highly effective customer experience programs that every company can use to create true customer loyalty. Read this paper to learn which customer experience programs that organizations have implemented are most effective at driving customer loyalty.
   Published by: Vovici]]></description>
		<pubDate>Tue, 20 Oct 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[The Technology of Innovation: Using CRM to Enable Customer-Centric Innovation]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1255986716_262.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This white paper highlights the important role technology can play in the innovation process and looks at how a customer-focused approach to innovation can be supported by flexible customer relationship management tools. It explains how businesses can use CRM to foster and implement customer-centric innovation, enhancing the customer experience.
   Published by: Pivotal CRM, a CDC Software solution]]></description>
		<pubDate>Mon, 19 Oct 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Enhance Customer Loyalty through Higher Responsiveness]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1253284236_429.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    The user experience associated with web applications relies in large part on the availability and management of their session data, its persistence, and its management. This white paper focuses on the topic of data availability and management for mission-critical web applications.
   Published by: Oracle Corporation]]></description>
		<pubDate>Wed, 01 Apr 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[CRM Strategy Guide: Leveraging your customers]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1253027954_777.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Learn how innovative companies are turning CRM challenges into an opportunity for business advantage and cost reduction.
   Published by: Sun Microsystems, Inc.]]></description>
		<pubDate>Tue, 15 Sep 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Customer Relationship Management: The Winning Strategy in a Challenging Economy]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1252963712_237.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    In a growth economy, businesses typically spend aggressively to stoke the growth engine. When money is tight, however, organizations seek more cost-effective ways to nurture their business expansion. This paper explains how organizations can save money over tough times and find themselves better positioned to take the lead when times improve.
   Published by: Microsoft]]></description>
		<pubDate>Wed, 08 Apr 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1252964958_153.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This white paper explains the importance of flexible software architecture, and how the right CRM solution can support and even advance an organization&#146;s ability to evolve in lock-step with changes as they occur--enabling them to attain and maintain a competitive advantage.
   Published by: Microsoft]]></description>
		<pubDate>Mon, 14 Sep 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[High-End Real Estate Company JBMRA Puts Mobile Brokers in Prime Position to Increase Sales&#151;with Microsoft Dynamics CRM Live]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1252610822_74.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Microsoft Dynamics CRM Live eliminated the risk of losing decentralized customer data. The firm's information is protected on Microsoft hosted servers that utilize reliable data backup processes and technologies. The application allows mobile users to access and input data on the move, something that brokers could not do previously.
   Published by: Microsoft]]></description>
		<pubDate>Thu, 10 Sep 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Using Encrypting File System to Protect Microsoft Dynamics CRM Data on a V3c Client Running Windows XP Professional]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1252611051_571.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This white paper explains how to use Encrypting File System (EFS), a feature that is provided by default in the Windows&#174; operating system, to protect data in Microsoft Dynamics CRM clients for Outlook Compatibility Update running on Windows XP Professional Service Pack 2 (SP2). There are many different solutions available to encrypt data on disk.
   Published by: Microsoft]]></description>
		<pubDate>Thu, 28 Jun 2007 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Increasing Customer Experience via Rich Information Applications]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1252535458_97.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This whitepaper shares key points and recommendations from leading analysts such as Forrester to assist organizations in leveraging RIAs to enhance online user experience.
   Published by: Actuate]]></description>
		<pubDate>Wed, 09 Sep 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Real Estate Firm Adopts Microsoft Dynamics CRM Online to Drive Up-Sell Opportunities]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1252608996_470.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Microsoft Dynamics CRM Online delivered the reliable solution Norris needed to safeguard, analyze, and share customer data with employees. His team can now use that data to much more effectively sell and up-sell his firm's products and services.
   Published by: Microsoft]]></description>
		<pubDate>Fri, 18 Apr 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Agency Chooses New Technology to Drive Up Tourism and Strengthen Customer Relations]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1252609691_604.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    The goal of South African Tourism's global employees is to increase tourism to the nation to help enhance the nation's economy. To address this issue they utilized the research of a tier-one customer relationship management consultancy and selected Microsoft Dynamics&trade; CRM 4.0.
   Published by: Microsoft]]></description>
		<pubDate>Mon, 14 Apr 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Teachers Association Turns to Centralized Data Repository to Improve Member Service]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1252606161_720.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    The California Teachers Association (CTA) relies on a complex and highly integrated IT environment to capture and manipulate data. CTA wanted to add a customer relationship management solution to better support its members. After exploring several alternatives, CTA chose to deploy Microsoft Dynamics&trade; CRM.
   Published by: Microsoft]]></description>
		<pubDate>Wed, 16 Apr 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Switching from Salesforce.com to Microsoft Dynamics CRM Helps Jones Lang LaSalle Implement Global Enterprise Model]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1252606900_930.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Microsoft Dynamics CRM has enabled Jones Lang LaSalle to share customer and account information globally, while still offering functionality tailored to the unique processes of its many business units and more than 700 local offices.
   Published by: Microsoft]]></description>
		<pubDate>Tue, 22 Jul 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Consultancy Deploys Productivity-Enhancing CRM Solution to Gain Competitive Advantage]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1252607173_578.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    After an extensive search for a solution, Lure Executive Services chose to implement Microsoft Dynamics&trade; CRM Online.
   Published by: Microsoft]]></description>
		<pubDate>Tue, 15 Apr 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Introduction to Microsoft Dynamics CRM Online]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1252548154_363.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This webcast, with an introduction from Steve Ballmer, Microsoft CEO, examines the importance of CRM software has on a company&#146;s bottom line.
   Published by: Microsoft]]></description>
		<pubDate>Wed, 09 Sep 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Anatomy of a Siebel CRM Archiving Project]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1252083295_696.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    The basic principles for managing an archiving project presented in this paper can help you initiate and plan an archiving strategy that meets your organization&#146;s requirements.
   Published by: IBM]]></description>
		<pubDate>Fri, 01 Feb 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Pivotal CRM:  Built For Sales]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1248377586_634.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    In this multimedia demo, learn how Pivotal CRM's flexible, innovative features and design give sales users an edge and make them feel the system was built just for them.
   Published by: Pivotal CRM, a CDC Software solution]]></description>
		<pubDate>Thu, 23 Jul 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Infor Permission-based Marketing Campaigns]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1248297328_485.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Watch this product demo to see how easy to use Infor CRM Epiphany is and how you can use it to gain customer insight and deliver messages that appeal to the specific needs of that customer. You will also learn all the benefits Infor CRM Epiphany has to offer.
   Published by: Infor CRM]]></description>
		<pubDate>Wed, 22 Jul 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Infor CRM Interaction Advisor]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1248295911_83.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Watch this product demo to learn how Infor CRM Interaction Advisor will fuel organic growth by driving lifetime customer loyalty and increase value at every customer touch point without replacing any existing systems.
   Published by: Infor CRM]]></description>
		<pubDate>Wed, 22 Jul 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Efficiency, Effectiveness and Customer Loyalty in the Insurance Contact Center]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1248293625_196.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Read this paper to learn how important an efficient and effective contact center is and how Infor CRM Epiphany Contact Center enables carriers to create a highly efficient, customer-centric, multichannel contact center, providing a better customer service experience and increasing customer loyalty.
   Published by: Infor CRM]]></description>
		<pubDate>Wed, 22 Jul 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Innovative Marketing Strategies for Individual and Personal Lines Insurers]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1248294467_263.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    In this paper you will learn just how important each customer interaction is and how companies are turning to Infor CRM Epiphany Inbound Marketing for Insurance to be able to manage their customers on a highly personal basis which greatly increases customer loyalty and satisfaction which will ultimately increase sales and profitability.
   Published by: Infor CRM]]></description>
		<pubDate>Wed, 22 Jul 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Making Interactions More Intelligent Across All Channels in the Retail Finance Industry]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1248295344_765.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    In this paper you will learn the best practices and the bottom-line benefits in multi-channel inbound marketing. Read on to learn more about multi-channel inbound marketing and how Infor CRM Epiphany Inbound Marketing for Retail Finance can help drive revenue out of each customer interaction.
   Published by: Infor CRM]]></description>
		<pubDate>Wed, 22 Jul 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Increase Your Returns Using Event-Based Marketing]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1248292830_605.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Read this paper to learn how Event-triggered marketing has seen five times the response rate of non-timed mass-marketing campaigns and how your company can take advantage of event-based marketing by using Infor CRM Epiphany Outbound Marketing suite.
   Published by: Infor CRM]]></description>
		<pubDate>Wed, 22 Jul 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Customer case studies using HP Business Availability Center]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1246026061_439.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Read this paper to see how HP's Business Availability Center software can help you monitor customer experience and proactively identify issues before they become problems.
   Published by: Hewlett-Packard Company]]></description>
		<pubDate>Mon, 01 Jun 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Five Myths of Infrastructure Monitoring: How End-User Monitoring Can Help You Improve Customer Satisfaction]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1246024318_973.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This paper discusses some of the common myths about infrastructure monitoring, and addresses how to ensure your infrastructure monitoring is responsive enough to satisfy and retain your customers.
   Published by: Hewlett-Packard Company]]></description>
		<pubDate>Thu, 01 May 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[How Do You Evaluate Which On-Demand CRM Solution is Right for You?]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1244653631_957.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    The three main drivers of SaaS adoption-low initial cost of ownership, speed of deployment, and low internal IT resource profile-make SaaS solutions attractive at any time, but even more so in times of a challenging market, provided there is a bona fide business need and the initiative can be expected to create additional revenue or save money.
   Published by: Oracle Corporation]]></description>
		<pubDate>Thu, 08 Jan 2009 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Maximizing CRM Effectiveness During Lean Times]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1244652530_606.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    When the economy turns around, as it will, how will your organization be poised to take advantage of the next expansion? Read the latest white paper written by Steve Diamond, Sr. Director, Product Marketing at Oracle, to learn six areas your organization can focus on to improve business results.
   Published by: Oracle Corporation]]></description>
		<pubDate>Wed, 10 Jun 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Creating Enduring Customer Relationships]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1244653009_715.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Read this white paper to learn how investing in a new loyalty solution or improving your existing one will enable you to truly differentiate your business around the customer experience and drive lasting relationships.
   Published by: Oracle Corporation]]></description>
		<pubDate>Wed, 10 Jun 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Selling Through A Slump: An Industry-by-Industry Playbook to Help You Prepare for the Recovery]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1244643299_63.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Selling in today's economy is tough. And simply doing more of the same is not the way to survive, much less thrive, in today's economy. There are important dos and don'ts in times like these. This eBook is your industry-specific roadmap out of the economic slump.
   Published by: Oracle Corporation]]></description>
		<pubDate>Wed, 10 Jun 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Differentiate Your Company with Complete CRM]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1244644346_391.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This white paper will expand on what Oracle defines as Complete CRM - how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take advantage of changing business and economic circumstances to realize greater value from CRM.
   Published by: Oracle Corporation]]></description>
		<pubDate>Wed, 10 Jun 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Self-Service That Really Serves]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1244645512_303.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    To truly meet the demands of the informed consumer, self-service solutions must have fully integrated e-commerce and e-billing systems that accommodate every aspect of the online customer experience. Read this free white paper to learn about all-in-one systems that build your brand and keep customers coming back.
   Published by: Oracle Corporation]]></description>
		<pubDate>Wed, 10 Jun 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[The Top 3 Reasons CRM Initiatives (Still) Fail &#45; And How To Avoid Them]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1244603771_296.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This white paper looks at the top three reasons that CRM initiatives fail to achieve their goals and provides clear, practical recommendations for ensuring that your CRM initiative avoids these pitfalls and delivers desired returns.
   Published by: Pivotal CRM, a CDC Software solution]]></description>
		<pubDate>Tue, 09 Jun 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Oracle Business Brief: Keeping hold of your customers, especially in tough economic conditions]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1244136222_965.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Midsized companies often feel challenged by their deep pocketed competitors.  However, being a midsized business actually makes you more agile in the market.  However, this agility is dependent on your ability to manage data, information, and develop processes.  This paper will outline how Oracle can help assist your data management solutions.
   Published by: Oracle Corporation]]></description>
		<pubDate>Mon, 05 Jan 2009 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[ONE Oracle News for Midsize Organizations - Issue 05]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1244137970_569.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    In this issue of ONE, Oracle takes a look at how insight combined with effective customer-facing processes can help you rise above your competition while at the same time gaining loyalty with your customers.
   Published by: Oracle Corporation]]></description>
		<pubDate>Thu, 04 Jun 2009 24:00:00 EDT</pubDate> </item>  </channel> </rss>

