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	<rss version="2.0"> <channel> <title>Bitpipe: Customer Profiles Research</title> 
	<link>http://www.bitpipe.com/rlist/term/Customer-Profiles.html?asrc=RSS_BP </link> <description>White papers, webcasts,
	podcasts, IT downloads and product information provided by Bitpipe</description>
	<language>en-us</language> <lastBuildDate>Wed, 14 May 2008 12:15:35 EDT</lastBuildDate>
	<pubDate>Wed, 14 May 2008 12:15:35 EDT</pubDate>  <item> <title><![CDATA[Why Advocacy Matters to Grocers: Surveyed Consumers Give Retailers Food for Thought]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1210787484_699.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Grocers can pursue customer-focused initiatives and investments with greater precision and success by concentrating on customer advocacy. This paper discusses the attitudes and behaviors that can do improve the level of advocacy among customers.
   Published by: IBM]]></description>
		<pubDate>Sat, 01 Sep 2007 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[The Intelligent Customer Front Door: Rolling Out the Red Carpet for Increased Customer Satisfaction]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1206384023_24.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Download the new business paper, The intelligent Customer Front Door: Rolling Out the Red Carpet for Increased Customer Satisfaction and discover how your contact center can actually anticipate customers' needs and allow them to control the interaction.
   Published by: Genesys]]></description>
		<pubDate>Sat, 01 Mar 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[How to Provide World&#45;Class Customer Service in Small and Midsized Businesses]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1203602455_327.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Join industry experts&#44; leading business authors&#44; and BizWise TV host Rick Spence as they discuss the whys and hows of providing world&#45;class care to customers.
   Published by: Cisco Systems, Inc.]]></description>
		<pubDate>Thu, 21 Feb 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Delivering Customer Value: Innovative Approaches to Maintain Competitive Success]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1201994105_708.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Delivering customer value requires continuing attention and focus if a company is to prosper into the next generation. Learn three essential steps from IDC that companies need to take to sharpen the value proposition they offer to their customers.
   Published by: SAP America Inc]]></description>
		<pubDate>Sun, 01 Jul 2007 24:00:00 EDT</pubDate> </item>  </channel> </rss>

