<?xml version="1.0" encoding="ISO-8859-1" ?>









	<rss version="2.0"> <channel> <title>Bitpipe: Customer Loyalty Research</title> 
	<link>http://www.bitpipe.com/rlist/term/Customer-Loyalty.html?asrc=RSS_BP </link> <description>White papers, webcasts,
	podcasts, IT downloads and product information provided by Bitpipe</description>
	<language>en-us</language> <lastBuildDate>Thu, 04 Sep 2008 18:16:30 EDT</lastBuildDate>
	<pubDate>Thu, 04 Sep 2008 18:16:30 EDT</pubDate>  <item> <title><![CDATA[Improve Business Performance and Customer Loyalty in 5 Steps]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1220541409_874.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Maintaining strong business performance and customer loyalty require continual vigilance and assessment &#38; performance tools such as dashboards and reporting can help to monitor your performance and allow you to make better decisions faster.
   Published by: Infor]]></description>
		<pubDate>Thu, 04 Sep 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Sales Performance Optimization: 2007 Survey Results and Analysis]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1220541395_271.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This report represents the summary findings of our thirteenth annual survey of challenges impacting sales performance today.
   Published by: Cisco Systems, Inc.]]></description>
		<pubDate>Thu, 04 Sep 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Thriving in an Economic Downturn]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1219406873_506.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This e-guide that takes you through the latest contact center technologies, and how they can help you develop brand differentiation, elevate customer loyalty, and keep costs low &#150; even when everyone is tightening their budgets.
   Published by: Avaya Inc.]]></description>
		<pubDate>Fri, 22 Aug 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[That Was Then This Is Now: The New Rules of Email Marketing]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1218204050_306.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    In this new era of CAN-SPAM legislation, overflowing inboxes and ever-increasing customer expectations, many of the practices that worked for emailers in the past simply won&#39;t work anymore. This paper reviews the new rules of email marketing.
   Published by: Silverpop Systems Inc.]]></description>
		<pubDate>Thu, 01 Jan 2004 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[New Advances in Enterprise Marketing Solutions]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1216919048_505.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This presentation addresses the new challenges marketers face such as Return on Marketing Investment&#44; learning why and where they should invest their marketing dollars and how to achieve better ROI.
   Published by: EMC Corporation]]></description>
		<pubDate>Thu, 24 Jul 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Top 10 Reasons for Automated Application Quality Management]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1214245967_728.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This paper explores 10 reasons why companies should consider implementing Automated Application Quality Management -- a collection of processes and tools designed to enable predictable, measurable, and optimal application performance.
   Published by: CA]]></description>
		<pubDate>Mon, 01 Jan 2007 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[The BI Survey 7: Summary]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1213900916_781.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    The BI Survey provides a detailed quantitative analysis of why customers buy BI tools&#44; what they use them for&#44; how successful they are and why they eventually abandon them.
   Published by: BOARD]]></description>
		<pubDate>Thu, 19 Jun 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[eBook: Business Intelligence (BI) in the Midmarket: Heeding the Call for Intelligent Information]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1213119194_239.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Data is useful if it can be turned into knowledge&#44; and that knowledge is useful if we can use it to make better decisions.
   Published by: Cognos Incorporated]]></description>
		<pubDate>Tue, 10 Jun 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Comprehensive Business Intelligence Market Study: Summary Results from the BI Survey 7]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1212860329_785.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    The BI Survey 7&#44; the leading independent survey of real&#45;world BI implementations&#44; provides unique&#44; statistically significant insight into actual BI implementations and customer experiences with various BI products.
   Published by: MicroStrategy Incorporated]]></description>
		<pubDate>Sun, 01 Jun 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Genesys Global Consumer Survey &#45; 2007]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1206446550_580.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This survey highlights the importance of the contact center experience and the direct impact it can have on revenue and consumer loyalty&#44; it also reveals some interesting trends in consumer expectations.
   Published by: Genesys]]></description>
		<pubDate>Mon, 01 Jan 2007 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Optim&#153; Data Growth Solution for Oracle&#39;s Siebel&#174; CRM]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1205432701_840.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    IBM&#39;s Optim&#153; Data Growth Management Solution for Oracle&#39;s Siebel&#174; CRM offers comprehensive Siebel archiving capabilities&#44; fully integrated within the Siebel workflow.
   Published by: IBM]]></description>
		<pubDate>Thu, 13 Mar 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Case Study: Leading Gaming and Entertainment Company Increases Customer Loyalty with Equifax Database Solutions]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1205246007_52.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Equifax built a comprehensive test database parallel to the client&#39;s current system &#45; with the added challenge of a changing operations system and delivered a database solution that exceeded the client&#39;s expectations.
   Published by: Equifax]]></description>
		<pubDate>Sat, 01 Mar 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Akamai Dynamic Site Solution for the Hotel and Travel Industry]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1204826035_641.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Akamai provides a complete e&#45;business solution that addresses the requirements for massive reach to support worldwide customer demands and the use of an extended infrastructure to support widely varying traffic on demand.
   Published by: Akamai Technologies]]></description>
		<pubDate>Sat, 01 Mar 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[IP Enabled Contact Centers: Lowering Costs, Raising the Customer Experience]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1202512763_790.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This paper explores how Internet Protocol (IP) can be leveraged to lower the cost of enhancing customer service via the contact center.
   Published by: Avaya Inc.]]></description>
		<pubDate>Fri, 08 Feb 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[A New Mandate for IT]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1201886636_611.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Learn more about the changing role of IT in business. This report includes research targeted towards senior executives responsible for managing and deploying information technology in pursuit of business objectives.
   Published by: SAP America Inc]]></description>
		<pubDate>Sun, 01 Apr 2007 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Top 10 Reasons Customers Choose SAP for Business Transformation]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1201886605_890.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Read this white paper to discover the top 10 reasons why customers choose SAP for their business transformation.
   Published by: SAP America Inc]]></description>
		<pubDate>Sun, 01 Jan 2006 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Dynamic Content Strategy Guide: Five Essential Email Campaigns]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1199725786_845.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Dynamic content allows you to get to know your customers and subscribers on an intimate level&#44; strengthening your relationships and increasing brand loyalty.
   Published by: Listrak]]></description>
		<pubDate>Wed, 26 Sep 2007 24:00:00 EDT</pubDate> </item>  </channel> </rss>

