Bitpipe: Customer Interaction Services Research http://www.bitpipe.com/rlist/term/Customer-Interaction-Services.html?asrc=RSS_BP White papers, webcasts, podcasts, IT downloads and product information provided by Bitpipe en-us Wed, 13 May 2009 16:15:12 EDT Wed, 13 May 2009 16:15:12 EDT <![CDATA[Customer Experience Management & Metrics]]> Tue, 12 May 2009 24:00:00 EDT <![CDATA[Proactive Sales Intelligence: The New Requirement for Getting Into the Game]]> Thu, 07 May 2009 24:00:00 EDT <![CDATA[Turning Customer Interactions into Money: Using Predictive Analytics to Achieve Stellar ROI]]> Wed, 31 Dec 2008 24:00:00 EST <![CDATA[Let Customer Feedback Do the Driving]]> Thu, 31 May 2007 24:00:00 EDT <![CDATA[The Customer-Driven Innovation Series: The Predictive Enterprise]]> Sat, 01 Dec 2007 24:00:00 EST <![CDATA[SPSS Text Analysis for Surveys 3.0: Get the Most Out of Open-Ended Text Responses]]> Thu, 12 Feb 2009 11:00:00 EST <![CDATA[Effective Strategies for Capturing the Voice of the Customer]]> Thu, 12 Mar 2009 11:00:00 EDT <![CDATA[Enhancing the Customer Experience with Loyalty Management - Strengthen the Brand and Improve Customer Retention]]> Mon, 27 Apr 2009 24:00:00 EDT <![CDATA[Enhancing Interaction Center ROI in Turbulent Economic Times]]> Mon, 27 Apr 2009 24:00:00 EDT <![CDATA[The Next Generation of CRM -- Engaging with the Empowered Customer in Turbulent Times]]> Fri, 17 Apr 2009 24:00:00 EDT <![CDATA[CRM Suite Software Product Directory 2009 Edition]]> Mon, 13 Apr 2009 24:00:00 EDT <![CDATA[The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times]]> Tue, 14 Apr 2009 24:00:00 EDT <![CDATA[Building Customer Connections: Increase customer loyalty by simplifying how people work together to deliver business value]]> Thu, 01 Mar 2007 24:00:00 EST <![CDATA[Advanced Customer Services for Oracle CRM On Demand]]> Thu, 26 Mar 2009 24:00:00 EDT <![CDATA[Hard Hat Area: Myths and Pitfalls of Data Mining]]> Fri, 20 Feb 2009 24:00:00 EST