Most Popular White Papers and Webcasts Customer Interaction Services Research http://www.bitpipe.com/tlist/Customer-Interaction-Services.html?asrc=RSS_BP White papers, webcasts, podcasts, IT downloads and product information provided by Bitpipe en-us Thu, 23 May 2013 12:10:12 EDT Thu, 23 May 2013 12:10:12 EDT <![CDATA[Are Public Sector organisations embracing collaboration to provide more Seamless Service for the 24/7 citizen?]]> Thu, 23 May 2013 24:00:00 EDT <![CDATA[Systems Of Engagement Demand New Integration Solutions — And A New IT]]> Tue, 30 Apr 2013 24:00:00 EDT <![CDATA[Permissions and Preferences: Let's Rethink This]]> Mon, 31 Dec 2012 24:00:00 EST <![CDATA[Strategic insights for your social CRM strategy]]> Wed, 08 May 2013 24:00:00 EDT <![CDATA[How to Send Zillions of Emails a Day]]> Mon, 31 Dec 2012 24:00:00 EST <![CDATA[Keep the Lights on with SAP Mobile Solutions]]> Mon, 06 May 2013 24:01:13 EDT <![CDATA[Customer Engagement in a Mobile World]]> Mon, 31 Dec 2012 24:00:00 EST <![CDATA[Architected for Personalization: How Sitecore's coupled architecture enables individualized web experiences]]> Mon, 31 Dec 2012 24:00:00 EST <![CDATA[Navy Federal Credit Union becomes trusted advisor with Infor]]> Mon, 31 Dec 2012 24:00:00 EST <![CDATA[Infor Epiphany Social Commerce Solutions]]> Mon, 31 Dec 2012 24:00:00 EST <![CDATA[CRM and Social Media]]> Mon, 31 Dec 2012 24:00:00 EST <![CDATA[CRM and social media - How a blended approach means good business in the hospitality industry]]> Mon, 31 Dec 2012 24:00:00 EST <![CDATA[NJ 2-1-1 Success Story]]> Fri, 26 Apr 2013 24:00:00 EDT <![CDATA[Bridging Channels Strengthens Customer Relationships]]> Mon, 31 Dec 2012 24:00:00 EST <![CDATA[Microsoft DevRadio: (Part 2) UX Guidance for Handling Large Data in Windows 8 Apps]]> Wed, 20 Mar 2013 24:18:54 EDT <![CDATA[Connect the Online Customer Experience with Oracle WebCenter Sites Presentation Transcript]]> Mon, 15 Apr 2013 24:00:00 EDT <![CDATA[Taking Control with Marketing Optimization]]> Fri, 12 Apr 2013 24:00:00 EDT <![CDATA[Unleashing the Power of Big Data in the Utilities Industry]]> Wed, 10 Apr 2013 24:00:00 EDT <![CDATA[Deploying CX in the Cloud]]> Fri, 30 Nov 2012 24:00:00 EST <![CDATA[Oracle Fusion CRM: The New Standard for CRM Customer Video]]> Thu, 25 Oct 2012 24:00:00 EDT <![CDATA[Sales Executive Strategy Brief]]> Sat, 25 Aug 2012 24:00:00 EDT <![CDATA[Improving Business Outcomes with Big Data and Analytics in Communications, Media and Entertainment]]> Wed, 03 Apr 2013 24:00:00 EDT <![CDATA[HP Mobile Applications Services At-a-Glance : Deliver anytime, anywhere convenience]]> Wed, 03 Apr 2013 24:00:00 EDT <![CDATA[Video: Evolving to Social Intelligence]]> Tue, 02 Apr 2013 24:00:00 EDT <![CDATA[Seven Contact Center Trends You Can't Ignore]]> Thu, 31 Jan 2013 24:00:00 EST <![CDATA[Yapmo Loop + Video Case Study: Hyatt]]> Fri, 29 Mar 2013 24:00:00 EDT <![CDATA[Business 2020: Engaging with the Technology Enabled Customer]]> Mon, 25 Mar 2013 24:00:00 EDT <![CDATA[Aberdeen Analyst Insight - Social Media & Customer Service: From Listening to Engagement]]> Wed, 31 Oct 2012 24:00:00 EDT <![CDATA[How Foglight Makes User Experience Management a Reality: Three Case Studies]]> Mon, 31 Dec 2012 24:00:00 EST <![CDATA[Gartner Customer Strategies & Technologies Summit 2013]]> Thu, 07 Mar 2013 24:00:00 EST <![CDATA[e-Brief: Impact Insurance]]> Wed, 06 Mar 2013 24:00:00 EST <![CDATA[How Smart Insurance Carriers are Turning Information Complexity into a Distinct Competitive Advantage]]> Tue, 05 Mar 2013 24:00:00 EST <![CDATA[Webinar - Customer Engagement in 2013; The Mobile and Web Data Acquisition Imperative]]> Wed, 28 Nov 2012 24:00:00 EST <![CDATA[Improve Transportation Readiness, Flexibility, and Agility With SAP® Transportation Management]]> Thu, 03 Nov 2011 24:00:00 EDT <![CDATA[Unleashing the Power of Big Data in the Utilities Industry]]> Sun, 30 Sep 2012 24:00:00 EDT <![CDATA[Improving Business Outcomes with Big Data and Analytics in Communications, Media and Entertainment]]> Sun, 30 Sep 2012 24:00:00 EDT <![CDATA[HP Mobile Applications Services At-a-Glance: Deliver anytime, anywhere convenience]]> Fri, 31 Aug 2012 24:00:00 EDT <![CDATA[Enabling Enterprise Mobility]]> Thu, 17 Jan 2013 24:00:00 EST <![CDATA[Can good data deliver a better customer experience?]]> Wed, 16 Jan 2013 24:00:00 EST <![CDATA[Differentiate Your Company by Delivering Great Customer Experiences]]> Thu, 18 Oct 2012 24:00:00 EDT <![CDATA[Keeping Your Customers: The Business Value of Customer Experience]]> Thu, 18 Oct 2012 24:00:00 EDT <![CDATA[Empowering People, Powering Brands: Empower Your Agents]]> Fri, 28 Dec 2012 24:00:00 EST <![CDATA[Oracle Customer Experience: The Communication Experience]]> Thu, 20 Dec 2012 24:00:00 EST <![CDATA[Why Deliver Customer Service through the Cloud?]]> Thu, 20 Dec 2012 24:00:00 EST <![CDATA[Oracle Customer Experience: The Public Sector Experience]]> Thu, 20 Dec 2012 24:00:00 EST <![CDATA[The Business Value of CX: Customer Service in the Cloud]]> Thu, 20 Dec 2012 24:00:00 EST <![CDATA[Mobile Technology: Equipping Supervisors and Managers for the Next-Generation Customer Contact Center]]> Thu, 20 Dec 2012 24:00:00 EST <![CDATA[The Business Value of CX: Attracting New Customers]]> Wed, 19 Dec 2012 24:02:29 EST <![CDATA[The Business Value of CX: Deliver a Great Customer Experience]]> Wed, 19 Dec 2012 24:03:35 EST <![CDATA[Customer Experience: Empower Your Agents]]> Wed, 19 Dec 2012 24:03:09 EST