Most Popular White Papers and WebcastsCustomer Interaction Services Research http://www.bitpipe.com/tlist/Customer-Interaction-Services.html?asrc=RSS_BP White papers, webcasts, podcasts, IT downloads and product information provided by Bitpipe en-us Thu, 22 Oct 2009 20:25:18 EDT Thu, 22 Oct 2009 20:25:18 EDT <![CDATA[Cashing in on Customer Intelligence in the Financial Services Industry]]> Thu, 22 Oct 2009 24:00:00 EDT <![CDATA[Optimize Customer Experience to Achieve Competitive Advantage]]> Wed, 21 Oct 2009 24:00:00 EDT <![CDATA[7 Ways to Inspire Customer Loyalty with Voice of the Customer (VOC) Initiatives]]> Tue, 20 Oct 2009 24:00:00 EDT <![CDATA[7 Habits of Highly Successful Surveys]]> Tue, 20 Oct 2009 24:00:00 EDT <![CDATA[Beyond Survival: Thriving Through the Turbulence: BI in the Retail Industry]]> Tue, 31 Mar 2009 24:00:00 EDT <![CDATA[How to Embrace CRM and Make it Succeed in Your Organization]]> Mon, 12 Oct 2009 24:00:00 EDT <![CDATA[The Flawed Vision of Customer Data Integration – How to Get it Right the First Time]]> Wed, 16 Sep 2009 24:00:00 EDT <![CDATA[Communications Skills for Remote Support]]> Wed, 16 Sep 2009 24:00:00 EDT <![CDATA[Customer Relationship Management: The Winning Strategy in a Challenging Economy]]> Wed, 08 Apr 2009 24:00:00 EDT <![CDATA[The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success]]> Mon, 14 Sep 2009 24:00:00 EDT <![CDATA[CRM and Social Networking: Engaging the Social Customer]]> Tue, 09 Jun 2009 24:00:00 EDT <![CDATA[Increasing Customer Experience via Rich Information Applications]]> Wed, 09 Sep 2009 24:00:00 EDT <![CDATA[Improve Customer Relationships Using the 2007 Office System]]> Wed, 09 Sep 2009 24:00:00 EDT <![CDATA[Developing a High Performance Sales Team with Microsoft Dynamics CRM 4.0]]> Wed, 09 Sep 2009 24:00:00 EDT <![CDATA[Solutions Provider Improves Productivity with Flexible Implementation Methodology]]> Fri, 29 Jun 2007 24:00:00 EDT <![CDATA[Using Webinars to Engage Prospects]]> Wed, 19 Aug 2009 24:00:00 EDT <![CDATA[Infor CRM Epiphany for Hospitality]]> Wed, 01 Jul 2009 24:00:00 EDT <![CDATA[Infor Permission-based Marketing Campaigns]]> Wed, 22 Jul 2009 24:00:00 EDT <![CDATA[Infor CRM Interaction Advisor]]> Wed, 22 Jul 2009 24:00:00 EDT <![CDATA[Efficiency, Effectiveness and Customer Loyalty in the Insurance Contact Center]]> Wed, 22 Jul 2009 24:00:00 EDT <![CDATA[Innovative Marketing Strategies for Individual and Personal Lines Insurers]]> Wed, 22 Jul 2009 24:00:00 EDT <![CDATA[ROI for the Online Channel: The Business Drivers for Your Investments in WCM Technology]]> Mon, 01 Jun 2009 24:00:00 EDT <![CDATA[Let Customer Feedback Do the Driving]]> Thu, 31 May 2007 24:00:00 EDT <![CDATA[Turning Customer Interactions into Money: Using Predictive Analytics to Achieve Stellar ROI]]> Wed, 31 Dec 2008 24:00:00 EST <![CDATA[The Customer-Driven Innovation Series: The Predictive Enterprise]]> Sat, 01 Dec 2007 24:00:00 EST <![CDATA[SPSS Text Analysis for Surveys 3.0: Get the Most Out of Open-Ended Text Responses]]> Thu, 12 Feb 2009 11:00:00 EST <![CDATA[Effective Strategies for Capturing the Voice of the Customer]]> Thu, 12 Mar 2009 11:00:00 EDT <![CDATA[Hard Hat Area: Myths and Pitfalls of Data Mining]]> Fri, 20 Feb 2009 24:00:00 EST