Bitpipe: Customer Interaction Services Research http://www.bitpipe.com/rlist/term/Customer-Interaction-Services.html?asrc=RSS_BP White papers, webcasts, podcasts, IT downloads and product information provided by Bitpipe en-us Fri, 15 Aug 2008 24:15:16 EDT Fri, 15 Aug 2008 24:15:16 EDT <![CDATA[Agile Software Lifecycle Management on Demand]]> Thu, 14 Aug 2008 24:00:00 EDT <![CDATA[On-demand or On-premise CRM: 10 Things to Consider before Making Your Decision]]> Thu, 14 Aug 2008 24:00:00 EDT <![CDATA[A Disruptive Force in the Analytics Industry - LMG Service Sets a New Benchmark for Retail Analytics thanks to Kognitio]]> Fri, 25 Jul 2008 24:00:00 EDT <![CDATA[Benefits and Advantages of Recording and Archiving Calls]]> Sun, 01 Oct 2006 24:00:00 EDT <![CDATA[Using Real-Time Information to Improve Contact Center Performance]]> Mon, 05 May 2008 09:00:00 EDT <![CDATA[xCalibre Customer Case Study with Virtual Iron]]> Tue, 11 Dec 2007 09:00:00 EST <![CDATA[The Profit-Minded Contact Center: Building an ROI Case for Customer Interaction Solutions]]> Sun, 01 Jul 2007 24:00:00 EDT <![CDATA[Treating 11 Million Customers as Individuals: How Nationwide Building Society Made Customer Relationship Management Deliver Returns]]> Sat, 01 Jul 2006 24:00:00 EDT