<?xml version="1.0" encoding="UTF-8" ?>










	<rss version="2.0"> <channel> <title>Most Popular White Papers and Webcasts Customer Data Management Research</title> 
	<link>http://www.bitpipe.com/tlist/Customer-Data-Management.html?asrc=RSS_BP </link> <description>White papers, webcasts,
	podcasts, IT downloads and product information provided by Bitpipe</description>
	<language>en-us</language> <lastBuildDate>Tue, 07 Feb 2012 24:00:34 EST</lastBuildDate>
	<pubDate>Tue, 07 Feb 2012 24:00:34 EST</pubDate>  <item> <title><![CDATA[The Social-Powered Enterprise - How social media is transforming your most important disciplines]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1327978926_552.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[This e-book is designed to help you embrace the  rise of social media, to harness its power and put it  to work throughout the company. It’s based on our experience helping thousands of companies put the power of social  media to work. It also discusses the benefits of social-powered selling, including  greater reach and better close rates. Published by: Salesforce.com]]></description>
		<pubDate>Mon, 06 Feb 2012 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[The Social Sales Revolution - 7 steps to get ahead]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1327978280_594.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[This e-book examines how some of today’s most successful reps approach social sales. Among others, you’ll meet a wine salesman with almost a million Twitter followers, a  global manufacturer who is taking orders on Facebook, and a storage  saleswoman who used Twitter and other tools to exceed her quota by 200%. Published by: Salesforce.com]]></description>
		<pubDate>Mon, 06 Feb 2012 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[The Customer Loyalty Conundrum]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1328297133_197.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[In 2011, Forrester Consulting conducted a study to find out how customer loyalty decision-makers define and execute customer loyalty. Read this study to find Forrester's analysis of how loyalty decision-makers currently use customer data, technology, and analytics to manage customer loyalty programs. Published by: SAP America, Inc.]]></description>
		<pubDate>Thu, 30 Sep 2010 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Customers, Not Cars Now Drive Auto Importer’s Strategy]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1327504903_866.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Read this Bloomberg Businessweek case study to learn how Israeli auto importer Colmobil Corp. changed its entire organizational structure and business processes, and, as part of the transformation, overhauled its legacy technology infrastructure to improve its customers' experiences and create business growth. Published by: SAP America, Inc.]]></description>
		<pubDate>Mon, 31 Jan 2011 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Smarter Commerce Manufacturing Interactive Guide]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1327699662_846.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Smarter commerce is designed to help companies better integrate and more effectively  manage their value chains. It aligns the buy, market, sell and service  processes in a way that puts the customer at the center of decisions and  actions, which can lead to greater customer loyalty, revenue and profit  margin growth. Published by: IBM]]></description>
		<pubDate>Mon, 30 Jan 2012 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Mass Customization for Communications Service Providers Podcast]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1327699662_642.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Join author David J. Gardner for a podcast that explains the key to making mass customization more efficient. Using examples of cable service providers and McDonald’s, clients will see how they can tune their infrastructure to make exceptions less exceptional and keep profitability on track. Published by: IBM]]></description>
		<pubDate>Mon, 30 Jan 2012 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Sell. Smarter. Thriving in the age of the empowered customer]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1327596830_701.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Read this brief white paper and learn about some smarter commerce technologies available from IBM, including cross-channel selling, distributed order management, customer integration and collaboration and much more! You also will gain insight into different supply chain management platforms that IBM has to offer. Published by: IBM]]></description>
		<pubDate>Mon, 30 Jan 2012 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Customer Analytics Pay Off]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1327429631_999.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Read this white paper to learn four stages of organizational capabilities and associated customer analytics strategies to help gain deeper customer insight. Published by: IBM]]></description>
		<pubDate>Tue, 24 Jan 2012 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Experts say CEM technology can build single view of customer]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1327418951_948.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[This tip guide from our editorial team features an article on overcoming  single-view issues and how customer experience management (CEM)  technologies are a valuable tool for this problem. Published by: Infor CRM]]></description>
		<pubDate>Tue, 24 Jan 2012 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Station Casinos uses workload automation solution to deliver smoother audits and increase customer loyalty]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1327007929_892.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[In this brief white paper, Jeff Martin, Station Casinos’ director of business intelligence (BI),  provides specific examples of the types of problems that the company  wanted to solve, and offers insight into the specific job scheduling solution it selected to overcome its challenges. Published by: Cisco Systems, Inc.]]></description>
		<pubDate>Fri, 20 Jan 2012 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Video: Customer Lifetime Value for IT]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1326729821_722.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[With technology underpinning much of the customer experience, IT and  marketing must adopt new technologies to innovate and grow revenues. Watch this videocast now to learn how IBM SPSS Predictive Analytics enables marketers while reducing the burden on IT. Published by: IBM]]></description>
		<pubDate>Tue, 17 Jan 2012 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Video: LotusLive Suite]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1326729821_293.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Watch this videocast to learn how IBM LotusLive provides a secure,  robust and integrated communication environment to help you manage  email, projects, remote teams and global clients. Take advantage of  these collaborative tools so your employees can be more productive —  regardless of device or geographic location. Published by: IBM]]></description>
		<pubDate>Tue, 17 Jan 2012 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[IBM solutions that offer real-time customer insights, integrate applications and build brand loyalty]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1326729821_931.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Want to know how the most successful companies deliver exceptional  customer value? Do you  know the best practices for using customer analytics? This e-book answers  these questions and a lot more about winning trends and practices in  customer relationship management (CRM). Published by: IBM]]></description>
		<pubDate>Tue, 17 Jan 2012 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Demo: IBM SPSS Customer Analytics Overview]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1326729821_377.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Predictive analytics gives you the insights you need to create more  effective, persuasive and profitable marketing and sales efforts to  improve customer loyalty. Watch this short videocast to learn how IBM SPSS  helps harness the power of information so you can make the most out of  every customer relationship. Published by: IBM]]></description>
		<pubDate>Tue, 17 Jan 2012 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[How to retain customer loyalty in the competitive retail market]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1326487677_197.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Read this now to learn how single-view software could enhance your customer relationship interactions with more insightful data. Published by: Infor CRM]]></description>
		<pubDate>Mon, 16 Jan 2012 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[A holistic view of customer analytics for maximizing selling opportunities]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1326487677_49.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[This report explores how best-in-class companies take a holistic approach to providing a complete, accurate and integrated view of customers to improve satisfaction and retention without losing sight of customer profitability. Published by: Infor CRM]]></description>
		<pubDate>Fri, 13 Jan 2012 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Strategy update: Using Customer Experience Management solutions to ensure single view of the customer and improve service]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1326131701_843.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[In this podcast, get an executive-level overview of CEM methodologies and solutions that companies use to gather this data into a single location, allowing agents to serve customers faster and more accurately. Published by: Tealeaf]]></description>
		<pubDate>Mon, 09 Jan 2012 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[HP Social Intelligence Discovery Workshop: Understand the social media opportunity]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1325619760_397.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Read this informative paper to discover how you can tap into your consumer's social media behaviours for useful data. Published by: Hewlett-Packard Limited]]></description>
		<pubDate>Wed, 04 Jan 2012 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Unlock the Value of Social Media Data]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1325619760_888.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Read this paper now to learn how you can implement social data practices into your current customer analytics program. Published by: Hewlett-Packard Limited]]></description>
		<pubDate>Wed, 04 Jan 2012 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Exadata: Single Source of Truth]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1323482739_863.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[You can consolidate all data warehousing and analytical processing using  Oracle Exadata. With its integrated analytics, there are no more slow  data loads and everything is run off your data warehouse, no matter how  much data you have. Watch this video and learn how to get up-to-date  information faster while managing all of it in one place. Published by: Oracle Corporation]]></description>
		<pubDate>Mon, 12 Dec 2011 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Customer Data Management- Breaking down data silos for improved business outcomes]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1323196066_677.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[This paper reviews the current problems with data silos and how customer data management services can help companies create a consolidated view of their customers and ultimately increase their revenues. Published by: Equifax]]></description>
		<pubDate>Wed, 07 Dec 2011 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Current Analysis Report: Avaya Data Networking Assessment]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1322775502_279.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Access this essential resource to learn about Avaya’s data networking concept. Discover how Avaya is leveraging this approach to compete against other networking companies through innovation and unified communication solutions to maximize customer relationships. Published by: Avaya]]></description>
		<pubDate>Fri, 02 Dec 2011 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Business Analytics Clients Build a Smarter Planet]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1321379984_818.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[This brief video shoes how predictive analytics benefits Arvato Services, Yamaha Motor Europe, Banco Itau Argentina, Avis Europe and other organizations. For example, Avis Europe uses IBM predictive analytics to drive highly personalized e-mail campaigns based on detailed customer profiles. Published by: IBM]]></description>
		<pubDate>Fri, 18 Nov 2011 24:03:09 EST</pubDate> </item>  <item> <title><![CDATA[Sophisticated insights in Banking - From complexity to client centricity]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1321379983_3.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[This white paper outlines steps that financial institutions can take to become more business savvy and efficient in the age of the consumer. Read on and learn how to leverage information and reduce risk, properly set product prices, learn about your clients and more. Published by: IBM]]></description>
		<pubDate>Fri, 18 Nov 2011 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Executive Brief Smarter Commerce is redefining value chain visibility]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1321454506_278.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Putting the customer at the center of your operations is not a new idea, but truly operationalizing this strategy can be challenging. Read this paper to find out how to improve collaboration and visibility for your customers and partners and deliver consistent and predictable outcomes by synchronizing your entire value chain. Published by: IBM]]></description>
		<pubDate>Thu, 17 Nov 2011 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Assessment Cross-Channel Experience Assessment]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1321454506_75.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[This paper offers information on rapidly developing a cross-channel strategy that reflects current customer trends and priorities, assesses a company’s Channel Capability Maturity, and helps to determine optimal future maturity needed to support the channel strategy. Published by: IBM]]></description>
		<pubDate>Thu, 17 Nov 2011 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Strategy Guide to Converged Infrastructure in Retail]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1319125530_710.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Timely access to information is something retailers need to satisfy consumer needs and wants. HP’s Converged Infrastructure can improve customer service and give retailers a competitive advantage. Learn how, through the use of HP’s Converged Infrastructure, retail businesses can streamline/standardize equipment, and advance their technology. Published by: HP and Intel]]></description>
		<pubDate>Thu, 20 Oct 2011 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Metromedia Case Study: Hotels Can Improve Efficiency and Better Manage Guest]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1315594371_517.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Access this case study to learn how a hotel developed an application to help coordinates guest requests among employees for addressing things like getting new towels or replacing light bulbs. Published by: BlackBerry]]></description>
		<pubDate>Fri, 16 Sep 2011 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Servicios Cybercell SA Customer Success Story]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1315594371_666.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Access this case study to learn how a company used Blackberry smartphones to update their daily   sales activity and have quicker access to customer data while away from the   office. Published by: BlackBerry]]></description>
		<pubDate>Fri, 16 Sep 2011 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Developers Diversified: Realtor Provides Business Intelligence to Mobile Employees]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1315594371_506.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Access this case study to learn how Developers   Diversified used the Webalo® mobile   connectivity platform to develop a  prototype application that allows the   company to run enterprise  applications on a BlackBerry® smartphone, and gained almost  real time, bi-directional, transactional access to   the most current  data. Published by: BlackBerry]]></description>
		<pubDate>Fri, 16 Sep 2011 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Key Tips to Improve Your SLA Performance]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1313427677_602.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Most service providers take a manual, reactive approach to managing and reporting against service level commitments. Read this white paper to learn how automating service level management with CA Business Service Insight reduces costs associated with service level management. Published by: CA Technologies.]]></description>
		<pubDate>Mon, 15 Aug 2011 10:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Enhance Your SLA Management Approach]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1313427677_962.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Watch this flash demonstration to see an overview of CA Business Service Insight's capabilities to govern service level agreements in order for you to manage obligations with external customers. Published by: CA Technologies.]]></description>
		<pubDate>Mon, 15 Aug 2011 10:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[HP Business Data Warehouse appliance]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1311280969_166.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[This review of HP's Business Data Warehouse Appliance should be required reading for those who've found themselves buried in a mountain of data or are just trying to avoid that situation. The right business intelligence tool streamlines your data across the various sectors of your business, allowing you to run your business more efficiently. Published by: HP and Intel]]></description>
		<pubDate>Fri, 22 Jul 2011 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Case Study: Fluid Data Finds a Home at WhereToLive.com]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1309279024_61.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[In the competitive realty market, where time is of the essence, high availability and quick data recovery can be the difference between a cold listing and a closing. WhereToLive.com needed a solution that flexible and easy to use to revitalize the company's storage infrastructure. Read this Case Study to learn how they did it. Published by: Dell Compellent]]></description>
		<pubDate>Wed, 29 Jun 2011 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Managing the customer experience across channels -- a manager's guide]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1304534454_459.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[This eBook explores optimizing and analyzing data collected from each channel and how to apply the findings to a customer experience management (CEM) strategy. Published by: Oracle Corporation]]></description>
		<pubDate>Fri, 06 May 2011 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Unlock Hidden Profits Using Effective Pricing Strategies]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1300995949_379.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Learn how to use smart, sound pricing strategies to increase revenues while protecting margins. Enterprise-wide visibility into the many drivers that come into play can help with identifying opportunities, negotiating deals properly, and adjusting with agility to changing conditions. Published by: SAP America, Inc.]]></description>
		<pubDate>Thu, 24 Mar 2011 24:00:00 EDT</pubDate> </item>  </channel> </rss>


