<?xml version="1.0" encoding="ISO-8859-1" ?>










	<rss version="2.0"> <channel> <title>Most Popular White Papers and WebcastsCustomer Data Management Research</title> 
	<link>http://www.bitpipe.com/tlist/Customer-Data-Management.html?asrc=RSS_BP </link> <description>White papers, webcasts,
	podcasts, IT downloads and product information provided by Bitpipe</description>
	<language>en-us</language> <lastBuildDate>Wed, 11 Nov 2009 14:45:33 EST</lastBuildDate>
	<pubDate>Wed, 11 Nov 2009 14:45:33 EST</pubDate>  <item> <title><![CDATA[Orthopedic Center to Grow 30 Percent and Boost Productivity with Online Services]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1257967279_118.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    annatommie, an orthopedic diagnosis and treatment and rehabilitation center in the Netherlands, was growing rapidly and wanted to take advantage of electronic, automated efficiencies to save money and improve productivity, while minimizing IT costs. Read this case study to learn how Microsoft&reg; Online Services helped them reach their goals.
   Published by: Microsoft]]></description>
		<pubDate>Sun, 01 Feb 2009 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[10 Quick Wins for Sales & Marketing]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1257802735_738.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    In this e-book, we examine ten ways sales organizations can accelerate the progression from cold to close. From improving marketing results through pinpoint prospecting to making sure sales and marketing are on the same page, here are some tangible steps you can take to move faster from cold to close.
   Published by: ZoomInfo]]></description>
		<pubDate>Mon, 09 Nov 2009 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Selling to the C-Level: How to Convince Company Leaders to Buy]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1257801396_169.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This paper examines how to conduct successful C-level sales calls and the psychological strategies and linguistic tactics that help you convince company leaders to buy. Read on to learn the five steps for conducting the successful C-level sales call.
   Published by: ZoomInfo]]></description>
		<pubDate>Mon, 09 Nov 2009 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[A Guide to the Value of Reliable Data in Retail Banking]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1257189894_4.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Banks need to get smarter, attract the right customers, implement customer level risk management, and implement risk adjusted customer relationship pricing and all of this is dependent on trusted data. This paper examines the impact of unreliable data on retail banks. It then defines the requirements needed to guarantee data reliability in banking.
   Published by: DataFlux Corporation]]></description>
		<pubDate>Mon, 02 Nov 2009 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[The Total Economic Impact Of DMExpress]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1256740836_612.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of DMExpress on their organizations. Forrester&#146;s aim is to clearly show all calculations and assumptions used in the analysis.
   Published by: Syncsort]]></description>
		<pubDate>Mon, 25 Aug 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Streamline Your Business, Accelerate Your Growth: Using an Affordable Application Built for Small Businesses]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1256597961_648.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    The SAP&reg; Business One application offers a single, affordable way to manage
your entire business &#150; from sales and customer relationships to financials and operations. Designed specifically for small businesses, it helps you streamline processes, act on timely information, and accelerate profitable growth.
   Published by: SAP AG]]></description>
		<pubDate>Mon, 26 Oct 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Metro Atlanta YMCA Better Aligns its Mission, Member Engagement, and Marketing Communications Activities Using Birst]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1255973335_366.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    In an attempt to tailor and more effectively promote its programs, the Metro Atlanta YMCA turned to Birst for a new set of Business intelligence (BI) tools. Birst delivered with features that included automated dashboards and adhoc reporting at a fair price. Read on to learn the benefits YMCA experienced when they switched to Birst.
   Published by: Birst]]></description>
		<pubDate>Mon, 19 Oct 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Intelligent Secure Cloud Archiving for Application Data]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1255640469_334.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Iron Mountain&#146;s Archive Services Platform API provides developers with the ideal remedy to take control of their data archiving challenges. A Web services interface allows developers to easily integrate their data-intensive applications, using almost any programming language, with Iron Mountain&#146;s ultra-secure, highly scalable archive.
   Published by: Iron Mountain Digital]]></description>
		<pubDate>Thu, 15 Oct 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Picis Transforms Healthcare Processes with Business Intelligence from Business Objects]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1255459188_402.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Find out how Picis incorporated business intelligence (BI) reporting and analysis technology from SAP BusinessObjects in the development of the Picis CareSuite family of products. You'll also learn how they comprise best practice applications for automating and documenting their business and clinical processes in their acute care departments.
   Published by: SAP America Inc]]></description>
		<pubDate>Tue, 13 Oct 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Acxiom Deploys Business Intelligence for Best-of-Breed Solutions]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1255457413_896.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Find out how Acxiom, specializing in providing customer and information management solutions for companies around the world, uses SAP BusinessObjects Business Intelligence (BI) solutions to transform consumer data into actionable BI.
   Published by: SAP America Inc]]></description>
		<pubDate>Tue, 13 Oct 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Beyond Survival: Thriving Through the Turbulence: BI in the Retail Industry]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1255379616_885.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Find out how retail organizations are improving the bottom line, by focusing on key tactics designed to facilitate low cost, efficient, customer-centric operations, all of which require integrated enterprise information and analysis capabilities found in business intelligence (BI) environments.
   Published by: SAP America Inc]]></description>
		<pubDate>Tue, 31 Mar 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Make CRM Work the Way Salespeople Do]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1255029623_580.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This white paper examines how traditional CRM technologies, while valuable in helping organizations manage customers and revenues, have not really assisted the salesforce do their jobs.
   Published by: Oracle Corporation]]></description>
		<pubDate>Thu, 08 Oct 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Pocket E-Guide: Data Breach Dangers -- Learn to How to Protect Data and Lower Security Spending]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1255020575_999.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Information security is important, but justifying increased security spending isn't. Even though important factors such as stock performance and customer loyalty are directly affected by security breaches. This E-Guide outlines three specific actions for your company to take in order to protect and promote brand trust by preventing data breaches.
   Published by: IBM]]></description>
		<pubDate>Thu, 08 Oct 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Enterprise, Back-Office Applications Propel our Business: An order management system, payroll and customer call center that connects your organization with customers and employees]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1254425875_354.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    With Oracle Applications Extension for Rational Performance you no longer have to jeopardize your business engine during an upgrade.  You&#146;ll eliminate risk, increase testing productivity, speedy delivery, and ensure the quality and scalability of your  business systems.
   Published by: IBM]]></description>
		<pubDate>Thu, 01 Oct 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Security in the Call Center: Verifying Customer Identities without the Inconvenience]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1253737280_341.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Is securing the Call Center possible without impacting the
customer experience? This paper discusses the advantages and benefits of using knowledge-based authentication (KBA) to bolster Call Center security over other solutions.
   Published by: RSA, The Security Division of EMC]]></description>
		<pubDate>Fri, 18 Sep 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Business Success in a Dark Market: An Inside Look at How the Fraud Underground Operates]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1253736667_289.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    The fraud underground is a sophisticated criminal enterprise that operates much like a real-world business. This white paper examines how the fraudster underground operates, the intricate supply chain that supports it, and how it continues to evolve.
   Published by: RSA, The Security Division of EMC]]></description>
		<pubDate>Tue, 08 Sep 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[2009 Annual Study: France Enterprise Encryption Trends]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1253826659_399.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Read this paper to learn the results of a study that analyzes survey results from 414 France-based businesses and IT managers about their current and future needs, motivations, uses, budgets, and strategies for enterprise data protection.
   Published by: PGP Corporation]]></description>
		<pubDate>Wed, 09 Sep 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[How to write a RFP for Master Data Management: 10 Common Mistakes to Avoid]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1253133620_707.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Critical master data management (MDM) functionality can be easily overlooked when request for proposals (RFPs) are narrowly focused on a single business data type. Ensure success by avoiding 10 costly mistakes when writing your RFP.
   Published by: Siperian, Inc.]]></description>
		<pubDate>Sat, 01 Sep 2007 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[The Flawed Vision of Customer Data Integration &#150; How to Get it Right the First Time]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1253127987_498.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    The initial goal of Customer Data Integration (CDI) was to create the most reliable customer data for the entire company. We now know that the golden opportunity for CDI lies within Master Data Management and the ability to uncover interactions and understand the relationships that companies have with their customers.
   Published by: Siperian, Inc.]]></description>
		<pubDate>Wed, 16 Sep 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[CRM Strategy Guide: Leveraging your customers]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1253027954_777.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Learn how innovative companies are turning CRM challenges into an opportunity for business advantage and cost reduction.
   Published by: Sun Microsystems, Inc.]]></description>
		<pubDate>Tue, 15 Sep 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Customer Relationship Management: The Winning Strategy in a Challenging Economy]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1252963712_237.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    In a growth economy, businesses typically spend aggressively to stoke the growth engine. When money is tight, however, organizations seek more cost-effective ways to nurture their business expansion. This paper explains how organizations can save money over tough times and find themselves better positioned to take the lead when times improve.
   Published by: Microsoft]]></description>
		<pubDate>Wed, 08 Apr 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1252964958_153.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This white paper explains the importance of flexible software architecture, and how the right CRM solution can support and even advance an organization&#146;s ability to evolve in lock-step with changes as they occur--enabling them to attain and maintain a competitive advantage.
   Published by: Microsoft]]></description>
		<pubDate>Mon, 14 Sep 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Using Encrypting File System to Protect Microsoft Dynamics CRM Data on a V3c Client Running Windows XP Professional]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1252611051_571.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This white paper explains how to use Encrypting File System (EFS), a feature that is provided by default in the Windows&#174; operating system, to protect data in Microsoft Dynamics CRM clients for Outlook Compatibility Update running on Windows XP Professional Service Pack 2 (SP2). There are many different solutions available to encrypt data on disk.
   Published by: Microsoft]]></description>
		<pubDate>Thu, 28 Jun 2007 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Real Estate Firm Adopts Microsoft Dynamics CRM Online to Drive Up-Sell Opportunities]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1252608996_470.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Microsoft Dynamics CRM Online delivered the reliable solution Norris needed to safeguard, analyze, and share customer data with employees. His team can now use that data to much more effectively sell and up-sell his firm's products and services.
   Published by: Microsoft]]></description>
		<pubDate>Fri, 18 Apr 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Enhance Your Business Banking Client Relationships with RIA Technologies]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1252608182_403.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Web 2.0 applications have forever changed the way that consumers interact with financial firms and those experiences have raised their expectations for online banking. Banks can now deliver Rich Internet Applications that automate business processes while providing a user experience that elicits real enthusiasm in the marketplace.
   Published by: Actuate]]></description>
		<pubDate>Thu, 10 Sep 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Teachers Association Turns to Centralized Data Repository to Improve Member Service]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1252606161_720.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    The California Teachers Association (CTA) relies on a complex and highly integrated IT environment to capture and manipulate data. CTA wanted to add a customer relationship management solution to better support its members. After exploring several alternatives, CTA chose to deploy Microsoft Dynamics&trade; CRM.
   Published by: Microsoft]]></description>
		<pubDate>Wed, 16 Apr 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Microsoft Dynamics CRM Online Case Study: High Five Sportswear]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1252547648_470.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Learn how a sports apparel company was able to drastically improve customer service by adopting Microsoft Dynamics as their CRM system.
   Published by: Microsoft]]></description>
		<pubDate>Wed, 09 Sep 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Drive Real-World Business Processes with Microsoft Dynamics CRM]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1252546202_298.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Watch this webcast to learn how Microsoft Dynamics CRM can help you develop and strengthen profitable customer relationships.
   Published by: Microsoft]]></description>
		<pubDate>Wed, 09 Sep 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Introduction to Microsoft Dynamics CRM Online]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1252548154_363.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This webcast, with an introduction from Steve Ballmer, Microsoft CEO, examines the importance of CRM software has on a company&#146;s bottom line.
   Published by: Microsoft]]></description>
		<pubDate>Wed, 09 Sep 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Increase the Value of Customer Relationships Using the 2007 Office System and Microsoft CRM]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1252544647_944.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Watch this webcast to learn how you can start enhancing your organization's interactions with customers by providing your employees with easy access to customer information through a widely adopted customer relationship management (CRM) tool, such as the Microsoft Dynamics CRM solution.
   Published by: Microsoft]]></description>
		<pubDate>Wed, 09 Sep 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Grow Your Business with the Visibility to Capture More Sales Opportunities - Part 2]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1252542891_447.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Watch this webcast to learn of the features and benefits in the new version of Microsoft Dynamics CRM 4.0. Microsoft Dynamics CRM offers you innovative ways to access this powerful relationship management solution to empower your employees to respond quickly to customer demands and increase customer satisfaction.
   Published by: Microsoft]]></description>
		<pubDate>Wed, 09 Sep 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Taking Relationship Management to a New Level with Microsoft Dynamics CRM]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1252541299_327.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Join Microsoft Dynamics CRM technology evangelist Phillip Haase in this webcast to learn about the Microsoft strategy and investments in enterprise CRM solutions and to understand how these solutions address the requirements for users, management, and IT.
   Published by: Microsoft]]></description>
		<pubDate>Wed, 09 Sep 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Grow Your Business with Microsoft Dynamics CRM]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1252536392_549.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    View this webcast to see how that Microsoft Dynamics CRM 4.0 gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post sales.
   Published by: Microsoft]]></description>
		<pubDate>Wed, 09 Sep 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Driving Business Process Productivity by Tuning Your Customer-Centric Business Processes for Profit]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1252522268_159.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This webcast demonstrates how Microsoft Dynamics CRM can be used to capture and manage structured and unstructured sales and marketing customer data within a single, integrated system can help increase your organization's return on investment.
   Published by: Microsoft]]></description>
		<pubDate>Wed, 09 Sep 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Do Extraordinary Things Everyday with Microsoft Dynamics CRM!]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1252519625_652.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    In this webcast, we show you how the productivity of your sales, customer service, and marketing teams can be dramatically increased by taking advantage of the enhancements in the newly released Microsoft Dynamics CRM 4.0.
   Published by: Microsoft]]></description>
		<pubDate>Wed, 09 Sep 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Developing a High Performance Sales Team with Microsoft Dynamics CRM 4.0]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1252517981_313.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    View this webcast to find out how you can strengthen and streamline the way you find, keep, and grow customer relationships and to see how Microsoft Dynamics CRM is the right choice for your business.
   Published by: Microsoft]]></description>
		<pubDate>Wed, 09 Sep 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Microsoft Dynamics Webcast: Beyond the Boundaries of Traditional CRM]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1252516423_96.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Watch this webcast to learn the concrete ways Microsoft Dynamics CRM can help you attain a 360-degree view of your customers.
   Published by: Microsoft]]></description>
		<pubDate>Wed, 09 Sep 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Junk Removal Service Finds Gold with Microsoft Dynamics CRM Online]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1252471412_676.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    The founder of a full-service debris removal company discusses the advantages of Microsoft Dynamics CRM Online to his company. The cost-effectiveness of the solution, ease of implementation and robust security features are key factors in their choice of Microsoft Dynamics CRM.
   Published by: Microsoft]]></description>
		<pubDate>Sat, 02 May 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Anatomy of a Siebel CRM Archiving Project]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1252083295_696.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    The basic principles for managing an archiving project presented in this paper can help you initiate and plan an archiving strategy that meets your organization&#146;s requirements.
   Published by: IBM]]></description>
		<pubDate>Fri, 01 Feb 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Staffing Service Coordinates Sales Activities, Utilizes Business Intelligence with CRM Solution]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1251249272_400.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Volt Information Sciences, Inc. provides staffing services, telecommunications, and information solutions to Fortune 100 customers. Executives completed an in-depth request for proposal process to narrow CRM solution options to four enterprise alternatives. They selected Microsoft Dynamics&trade; CRM because it best met the firm's usability, user..
   Published by: Microsoft]]></description>
		<pubDate>Fri, 18 Apr 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Wealth Management Firms Choose CRM to Improve Productivity and Client Service]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1251250020_174.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    To more clearly understand how wealth management firms are using Microsoft Dynamics CRM, Microsoft turned to IT advisory firm Mainstay Partners for an independent assessment. Mainstay Partners interviewed a number of firms to identify the measurable benefits they have achieved through deploying Microsoft Dynamics CRM.
   Published by: Microsoft]]></description>
		<pubDate>Tue, 25 Aug 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Solutions Provider Improves Productivity with Flexible Implementation Methodology]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1251246291_307.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Stanley Stuart Yoffee & Hendrix, Inc. (SSYH), a Microsoft&reg; Gold Certified Partner based in Florida, implements software solutions utilizing the Microsoft family of products. With large-scale projects across varied industries, the company turned to the Microsoft Dynamics&trade; Sure Step Methodology to help communicate with customers...
   Published by: Microsoft]]></description>
		<pubDate>Fri, 29 Jun 2007 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1251245344_688.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics&reg; CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.
   Published by: Microsoft]]></description>
		<pubDate>Fri, 25 Jul 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[With New CRM Solution, Distributor Improves Productivity and Customer Satisfaction]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1251240389_966.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Noble Trade is a wholesale distributor of plumbing, heating, and industrial materials. The company lacked a comprehensive CRM tool that would allow employees to keep a close eye on business relationships. To address these challenges, managers selected Microsoft Dynamics&trade; CRM Online as the company's CRM solution.
   Published by: Microsoft]]></description>
		<pubDate>Fri, 18 Apr 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Executive Search Firm Implements New CRM System, Improves Productivity by 25 Percent]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1251236111_26.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Devine Capital had relied on Microsoft&reg; Office Outlook&reg; and the Encore contact management tool to meet this need. However, the Encore interface was rigid and did not integrate effectively with Outlook. After implementing Microsoft Dynamics&trade; CRM 4.0, time spent on daily administrative tasks was reduced by 25 percent.
   Published by: Microsoft]]></description>
		<pubDate>Tue, 15 Apr 2008 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Financial Services Company Gains Improved Sales Performance with Easy-to-Use Solution]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1250629122_494.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Security Benefit needed a customer relationship management (CRM) solution that would provide its remote sales force with access to real-time information. In July 2007, the company implemented Microsoft Dynamics&trade; CRM 3.0. Now, Security Benefit gains from increased agility, new sales opportunities, and reduced IT costs.
   Published by: Microsoft]]></description>
		<pubDate>Tue, 01 Jan 2008 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Microsoft Dynamics RoleTailored Business Productivity: "Software Designed for Your People"]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1250630693_427.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    By automating and streamlining financial, customer relationship and supply chain processes, Microsoft Dynamics brings together people, processes and technologies, increasing the productivity and effectiveness of the business, and helping drive business success. Explore the Microsoft Dynamics Customer Model and how it's reflected in this software.
   Published by: Microsoft]]></description>
		<pubDate>Thu, 01 Mar 2007 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Microsoft Dynamics CRM - Sports Organizations]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1248988114_855.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    For many sports organizations, a CRM system acts much like the lifeblood of the company, feeding insightful information about both customers and players to management and coaches in order to enhance business decisions. Watch this video case study to hear about the benefits of Microsoft Dynamics CRM from real customers.
   Published by: Microsoft]]></description>
		<pubDate>Thu, 30 Jul 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Chill Factore Video Case Study]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1248984221_895.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    The Chill Factore is a unique indoor snow venue located in the northwest of England. Watch this video case study and discover how Microsoft Dynamics CRM has not only enhanced Chill Factore's relationship with it's customers, but also assisted in developing a more targeted marketing strategy.
   Published by: Microsoft]]></description>
		<pubDate>Thu, 30 Jul 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Infor CRM Epiphany for Insurance]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1248800727_274.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    The market-leading Infor CRM Epiphany suite was designed with the needs of today's insurance companies in mind. It delivers what you need to execute a customer retention and growth strategy by delivering a single view of customer interactions across business.
   Published by: Infor CRM]]></description>
		<pubDate>Wed, 01 Jul 2009 24:00:00 EDT</pubDate> </item>  </channel> </rss>

