Bitpipe: Customer Data Management Software Research

Complex Event Processing in Transportation & Logistics

Fri, 19 Jun 2009 24:00:00 EDT

With Apama, you can use the power of complex event processing to deliver true operational effectiveness by correlating business-relevant events from warehouse, transportation and vehicle management systems as well as environmental data from sensors, GIS/GPS devices and RFID systems. Published by: Progress Software, Inc.

On Demand and Enterprise CRM Integration: An Alternative Approach to Integrating CRM Applications

Wed, 10 Jun 2009 24:00:00 EDT

To get the most you can out of your CRM system it needs to be able to communicate with other back-end systems. This paper examines an alternative approach to CRM integration, Desktop Integration, and explores the advantages desktop integration has over more traditional approaches. Published by: Cicero Inc.

The Business Case for Desktop Integration: A practical solution with rapid ROI

Wed, 10 Jun 2009 24:00:00 EDT

This paper describes the relationship between desktop integration and customer experience, the business benefits of building a logically integrated structure, and the best architecture for achieving the maximum benefits. It examines two successful implementations where desktop application integration has produced measurable results. Published by: Cicero Inc.

Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM

Tue, 02 Jun 2009 24:00:00 EDT

A CRM system can help drive sales performance, so the decision of which CRM provider is right for your sales organization is very important. This paper discusses the benefits of having SugarCRM® as your CRM provider and how it is based on commercial open source software, which gives the product a variety of benefits over other CRM providers. Published by: SugarCRM Inc.

An Introduction to Complex Event Processing and its Role in Modern IT Architectures

Fri, 29 May 2009 24:00:00 EDT

Complex Event Processing enables you to respond to fast-changing conditions, take advantage of opportunities, and pre-empt threats. Published by: Progress Software, Inc.

eGuide: The Midmarket CIO's Guide to the Evolving CRM Landscape

Mon, 09 Feb 2009 24:00:00 EST

Read this SearchCIO-Midmarket e-guide to better understand the evolving CRM market, and learn what key questions to ask when determining what CRM solution is the best fit for your company. Published by: Aplicor

10 Ways Predictive Analytics Can Help You

Thu, 05 Feb 2009 02:00:00 EST

Predictive analytics is a powerful tool that helps organizations solve key challenges by using business knowledge to drive efficiencies and strengthen their competitive advantage. Learn how to become a Predictive Enterprise - watch the webcast today! Published by: SPSS Inc. Worldwide Headquarters

Intelligent Decisions: Enhancing Processes with Business Rules and Predictive Models

Thu, 05 Mar 2009 11:00:00 EST

Learn how your organization can integrate analytics with business processes to become a Predictive Enterprise that employs insights to make intelligent decisions. This webinar will show you the fundamentals of combining industry knowledge and business rules with powerful analytics to improve revenue generation and business performance. Published by: SPSS Inc. Worldwide Headquarters

Turning Results into Rewards: Survey Analysis and Reporting

Thu, 26 Feb 2009 11:00:00 EST

Please join Jane Hendricks, Product Marketing, and Gregory Crist, Sales Engineer, for this webcast focusing on survey analysis and reporting. See why delivering the right survey research results to the right person at the right time makes all the difference. Published by: SPSS Inc. Worldwide Headquarters

SPSS Text Analysis for Surveys 3.0: Get the Most Out of Open-Ended Text Responses

Thu, 12 Feb 2009 11:00:00 EST

Maximize survey research value with open text responses. If you've limited your surveys to close-ended questions due to the time and expense of reading and manually coding text responses, this session can be your organization's first step toward maximizing the value of your survey data. Published by: SPSS Inc. Worldwide Headquarters

Boost ROI with Faster, Easier, VISUAL Analytics

Tue, 24 Feb 2009 11:00:00 EST

Join us at this live webcast and learn how you can:

Use RFM analysis to quickly rank customers for high-return marketing
Use advanced visualization techniques to uncover segments and patterns in your data, and apply these insights to growth, acquisition, and retention planning
and more

Published by: SPSS Inc. Worldwide Headquarters

Effective Strategies for Capturing the Voice of the Customer

Thu, 12 Mar 2009 11:00:00 EDT

This free webcast will show you how to use the data you are already capturing through your feedback programs, as well as data generated through online conversations, to help you gain more value from every customer interaction. Published by: SPSS Inc. Worldwide Headquarters

Haworth, Inc. - Office furniture maker improves customer satisfaction through in-depth analysis of customer attitudes and preferences

Mon, 04 May 2009 24:00:00 EDT

Customer knowledge is market advantage. To refine its edge and better manage customer relationships, Haworth needed to learn what was important to its customers and deploy that knowledge to key decision makers. Read how they did it. Published by: SPSS Inc. Worldwide Headquarters

Miami Herald Publishing Company: Leading newspaper targets most profitable subscribers with PASW Statistics

Mon, 04 May 2009 24:00:00 EDT

To improve the profitability of its subscriptions and increase the value it provides to its advertisers, The Miami Herald Publishing Company used PASW Statistics to find and target new subscribers likely to be stable, profitable customers. Read this case study for more. Published by: SPSS Inc. Worldwide Headquarters

Better Reporting, Better Results: Successful Strategies from the Field

Tue, 17 Mar 2009 11:00:00 EDT

Learn how top companies successfully deliver research results to customers and decision-makers. If you want to know more about how to leverage all of your research data, how to communicate insights effectively, and how to get researchers and decision-makers engaged in analysis, you'll want to view this webcast. Published by: SPSS Inc. Worldwide Headquarters

Oracle and Cast Iron Systems: Delivering an Integrated CRM Experience - Podcast

Tue, 03 Mar 2009 24:00:00 EST

Hear this Podcast to discover how you can rapidly synchronize your sales and customer service data with a variety of on-premise and on-demand systems. Published by: Cast Iron Systems

Surviving and Thriving in the Customer-Driven Age

Fri, 19 Sep 2008 24:00:00 EDT

The customer-driven age is upon us and succeeding in this environment requires a new set of goals and a new set of tools. Learn how CRM is the catalyst to transform organizations, empower employees and capitalize on new market opportunities. Published by: Oracle Corporation