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	<rss version="2.0"> <channel> <title>Most Popular White Papers and Webcasts Contact Center Workforce Management Software Research</title> 
	<link>http://www.bitpipe.com/tlist/Contact-Center-Workforce-Management-Software.html?asrc=RSS_BP </link> <description>White papers, webcasts,
	podcasts, IT downloads and product information provided by Bitpipe</description>
	<language>en-us</language> <lastBuildDate>Wed, 20 Feb 2013 09:05:13 EST</lastBuildDate>
	<pubDate>Wed, 20 Feb 2013 09:05:13 EST</pubDate>  <item> <title><![CDATA[Is it time to reevaluate your workforce management tools?]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1360706666_194.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Workforce management (WFM) tools are no longer a nice-to-have. In order to be successful in today's mobile, global market you need WFM practices that keep your business running smoothly. Access this e-guide to discover why legacy WFM tools are falling short and learn key factors to consider when upgrading your WFM system. Published by: ClickSoftware]]></description>
		<pubDate>Wed, 20 Feb 2013 24:00:00 EST</pubDate> </item>  </channel> </rss>

