Bitpipe: Call Centers Research http://www.bitpipe.com/rlist/term/Call-Centers.html?asrc=RSS_BP White papers, webcasts, podcasts, IT downloads and product information provided by Bitpipe en-us Wed, 10 Jun 2009 16:15:14 EDT Wed, 10 Jun 2009 16:15:14 EDT <![CDATA[The Business Case for Desktop Integration: A practical solution with rapid ROI]]> Wed, 10 Jun 2009 24:00:00 EDT <![CDATA[Creating a Win-Win for Call Center Outsourcers and Their Customers]]> Wed, 10 Jun 2009 24:00:00 EDT <![CDATA[Better Customer Insight, Better Bottom Line - Gaining Insight from Unified Information Access]]> Mon, 01 Dec 2008 24:00:00 EST <![CDATA[Expand Your Reach: Mastering Multi-Modal Survey Research]]> Tue, 14 Apr 2009 11:00:00 EDT <![CDATA[Call Center Suite SearchCRM.com Product Directory]]> Fri, 27 Feb 2009 24:00:00 EST <![CDATA[Employee Productivity Suite: Imagine Government Agencies where Productivity is powered by the Human Voice]]> Wed, 25 Feb 2009 24:00:00 EST <![CDATA[Employee Productivity Suite: SpeechAttendant®/OpenSpeechAttendant™]]> Wed, 25 Feb 2009 24:00:00 EST <![CDATA[Employee Productivity Suite: Imagine a Healthcare Campus Where Productivity is Powered by the Human Voice]]> Wed, 25 Feb 2009 24:00:00 EST <![CDATA[Employee Productivity Suite: Imagine a Campus where Productivity is powered by the Human Voice]]> Wed, 25 Feb 2009 24:00:00 EST <![CDATA[HSN Case Study on Achieving a Zero-Downtime Oracle Siebel CRM Migration]]> Thu, 29 Jan 2009 24:00:00 EST <![CDATA[Best Practices in the Call Center: A Customer Touch-Point Methodology]]> Mon, 26 Jan 2009 24:00:00 EST <![CDATA[Differentiation through Service Excellence Driving Customer Loyalty and Service Profitability]]> Wed, 17 Sep 2008 24:00:00 EDT