Most Popular White Papers and Webcasts Call Center Services Research http://www.bitpipe.com/tlist/Call-Center-Services.html?asrc=RSS_BP White papers, webcasts, podcasts, IT downloads and product information provided by Bitpipe en-us Fri, 26 Apr 2013 13:50:15 EDT Fri, 26 Apr 2013 13:50:15 EDT <![CDATA[NJ 2-1-1 Success Story]]> Fri, 26 Apr 2013 24:00:00 EDT <![CDATA[Case Study: la Caixa - Bank takes customer and employee support to the next level]]> Wed, 30 Sep 2009 24:00:00 EDT <![CDATA[Contact Center Consumer Preference eBook]]> Mon, 11 Feb 2013 24:00:00 EST <![CDATA[Delivering a Personalized Experience: the Multichannel Contact Center]]> Mon, 11 Feb 2013 24:00:00 EST <![CDATA[The Inner Circle Guide to Cloud-Based Contact Center Solutions]]> Mon, 28 Jan 2013 24:00:00 EST <![CDATA[New World of Customer Expectations]]> Fri, 25 Jan 2013 24:00:00 EST <![CDATA[Best Practices in the Call Center: A Customer Touch-Point Methodology]]> Wed, 10 Oct 2012 24:00:00 EDT <![CDATA[Case Study: Fast, reliable Payment Card Industry compliance]]> Mon, 16 Jul 2012 24:00:00 EDT <![CDATA[Mobile Devices: Changing the Way You'll Service Your Customers]]> Wed, 15 Aug 2012 24:00:00 EDT