Most Popular White Papers and Webcasts Call Center Services Research http://www.bitpipe.com/tlist/Call-Center-Services.html?asrc=RSS_BP White papers, webcasts, podcasts, IT downloads and product information provided by Bitpipe en-us Thu, 05 Jan 2012 14:15:19 EST Thu, 05 Jan 2012 14:15:19 EST <![CDATA[Case Study: la Caixa - Bank takes customer and employee support to the next level]]> Thu, 05 Jan 2012 24:00:00 EST <![CDATA[Debunking Security Concerns with Hosted Call Centers]]> Fri, 16 Sep 2011 24:00:00 EDT