Bitpipe: Call Center Management Research http://www.bitpipe.com/rlist/term/Call-Center-Management.html?asrc=RSS_BP White papers, webcasts, podcasts, IT downloads and product information provided by Bitpipe en-us Wed, 10 Jun 2009 16:15:14 EDT Wed, 10 Jun 2009 16:15:14 EDT <![CDATA[The Business Case for Desktop Integration: A practical solution with rapid ROI]]> Wed, 10 Jun 2009 24:00:00 EDT <![CDATA[Creating a Win-Win for Call Center Outsourcers and Their Customers]]> Wed, 10 Jun 2009 24:00:00 EDT <![CDATA[Delivering Superior Customer Value in Communications Firms - Enabling Optimal Offer Creation for Service Providers]]> Mon, 27 Apr 2009 24:00:00 EDT <![CDATA[Siloed CRM Applications vs. a Process-Based Approach: Which CRM Strategy Is Right for Your Business - and Your Customers?]]> Thu, 26 Mar 2009 24:00:00 EDT <![CDATA[SAP CRM]]> Fri, 20 Mar 2009 24:00:00 EDT <![CDATA[Call Center Suite SearchCRM.com Product Directory]]> Fri, 27 Feb 2009 24:00:00 EST <![CDATA[Employee Productivity Suite: Imagine a Healthcare Campus Where Productivity is Powered by the Human Voice]]> Wed, 25 Feb 2009 24:00:00 EST <![CDATA[Employee Productivity Suite: Imagine Government Agencies where Productivity is powered by the Human Voice]]> Wed, 25 Feb 2009 24:00:00 EST <![CDATA[Employee Productivity Suite: SpeechAttendant®/OpenSpeechAttendant™]]> Wed, 25 Feb 2009 24:00:00 EST <![CDATA[Employee Productivity Suite: Imagine a Campus where Productivity is powered by the Human Voice]]> Wed, 25 Feb 2009 24:00:00 EST <![CDATA[Best Practices in the Call Center: A Customer Touch-Point Methodology]]> Mon, 26 Jan 2009 24:00:00 EST <![CDATA[Reduce Your Telecom and IT Costs with Speech-Driven Packaged Applications (Presentation Copy)]]> Wed, 17 Dec 2008 24:00:00 EST <![CDATA[Reduce Your Telecom and IT Costs with a New Speech-Driven, Mobile Call Center Solution]]> Tue, 02 Dec 2008 24:00:00 EST <![CDATA[Webcast: Speech-Driven Packaged Applications Can Help Reduce Telecom and IT Costs]]> Mon, 01 Dec 2008 24:00:00 EST