Most Popular White Papers and Webcasts CRM Research http://www.bitpipe.com/tlist/CRM.html?asrc=RSS_BP White papers, webcasts, podcasts, IT downloads and product information provided by Bitpipe en-us Wed, 08 Feb 2012 15:25:11 EST Wed, 08 Feb 2012 15:25:11 EST <![CDATA[Gartner predictions around Social CRM]]> Wed, 08 Feb 2012 24:00:00 EST <![CDATA[Use effective call centers to build customer loyalty]]> Wed, 08 Feb 2012 24:00:00 EST <![CDATA[Tread carefully with social media-based customer loyalty programs]]> Tue, 07 Feb 2012 24:00:00 EST <![CDATA[Social engagement tips from author Qualman]]> Tue, 07 Feb 2012 24:00:00 EST <![CDATA[Gartner: Social, mobile and analytics to push CRM through 2015]]> Tue, 07 Feb 2012 24:00:00 EST <![CDATA[Apply the power of CRM to build customer loyalty]]> Tue, 07 Feb 2012 24:00:00 EST <![CDATA[Improving Sales Effectiveness In a Buyer’s Market]]> Sat, 31 Dec 2011 24:00:00 EST <![CDATA[Through Engagement and Interaction, The LEGO Group Nurtures Loyalty Among Consumers]]> Sat, 30 Jul 2011 24:00:00 EDT <![CDATA[TouchPoints TV: Rochelle Schard, Infor]]> Mon, 06 Feb 2012 24:15:00 EST <![CDATA[CRM and Social Media: How a Blended Approach Means Good Business in the Hospitality Industry]]> Tue, 07 Feb 2012 24:00:00 EST <![CDATA[The Social-Powered Enterprise - How social media is transforming your most important disciplines]]> Mon, 06 Feb 2012 24:00:00 EST <![CDATA[The Social Sales Revolution - 7 steps to get ahead]]> Mon, 06 Feb 2012 24:00:00 EST <![CDATA[The Customer Loyalty Conundrum]]> Thu, 30 Sep 2010 24:00:00 EDT <![CDATA[The power of Call Centers and Customer Loyalty]]> Mon, 06 Feb 2012 24:00:00 EST <![CDATA[Social Media-based Customer Loyalty Programs]]> Mon, 06 Feb 2012 24:00:00 EST <![CDATA[BoldChat Whitepaper: Proactive Chat]]> Mon, 06 Feb 2012 24:00:00 EST <![CDATA[Customers, Not Cars Now Drive Auto Importer’s Strategy]]> Mon, 31 Jan 2011 24:00:00 EST <![CDATA[Best Practices for Mobile Device Support]]> Wed, 01 Feb 2012 24:00:00 EST <![CDATA[CW Buyer's Guide: Customer Relations (CRM)]]> Wed, 05 Oct 2011 24:00:00 EDT <![CDATA[Customer Experience Exchange E-Zine Issue 2]]> Tue, 31 Jan 2012 24:00:00 EST <![CDATA[North American Contact Center Industry 2011: A Mid-Year Update and Forecast]]> Wed, 25 Jan 2012 24:00:00 EST <![CDATA[Can Your Center Keep Up with the Changes? Manage the Avalanche of Complexity and Still Control Costs]]> Wed, 25 Jan 2012 24:00:00 EST <![CDATA[Making WFM Work: Best Practices and ROI Model]]> Tue, 24 Jan 2012 24:00:00 EST <![CDATA[Smarter Commerce Manufacturing Interactive Guide]]> Mon, 30 Jan 2012 24:00:00 EST <![CDATA[B2B Benchmark Assessment for B2B Services Sector]]> Mon, 30 Jan 2012 24:00:00 EST <![CDATA[Smarter Commerce for Consumer Electronics White Paper]]> Mon, 30 Jan 2012 24:00:00 EST <![CDATA[Mass Customization for Communications Service Providers Podcast]]> Mon, 30 Jan 2012 24:00:00 EST <![CDATA[Service. Smarter. Thriving in the age of the empowered customer]]> Mon, 30 Jan 2012 24:00:00 EST <![CDATA[Sell. Smarter. Thriving in the age of the empowered customer]]> Mon, 30 Jan 2012 24:00:00 EST <![CDATA[Cognos Business Intelligence for Report Authors]]> Tue, 24 Jan 2012 24:06:54 EST <![CDATA[IBM Cognos Collaboration with Lotus Connection]]> Tue, 24 Jan 2012 24:03:29 EST <![CDATA[Customer Analytics Pay Off]]> Tue, 24 Jan 2012 24:00:00 EST <![CDATA[Yahoo, Amex talk up different customer service approaches]]> Tue, 24 Jan 2012 24:00:00 EST <![CDATA[Experts say CEM technology can build single view of customer]]> Tue, 24 Jan 2012 24:00:00 EST <![CDATA[Case Study: Sling Media - A Better Customer Experience with Integrated Support]]> Fri, 20 Jan 2012 24:00:00 EST <![CDATA[Forrester Research: Customer Experience Drives E-Signature Adoption]]> Fri, 20 Jan 2012 24:00:00 EST <![CDATA[Forrester Research: What To Look For In E-Signature Providers]]> Fri, 20 Jan 2012 24:00:00 EST <![CDATA[Gartner Research Report: SaaS E-Signature in North America]]> Fri, 20 Jan 2012 24:00:00 EST <![CDATA[Drive Lifetime Customer Loyalty with Infor CRM Epiphany Interaction Advisor]]> Fri, 20 Jan 2012 24:05:28 EST <![CDATA[Provide an Unparalleled Customer Experience with Infor CRM Epiphany Outbound Marketing]]> Fri, 20 Jan 2012 24:04:56 EST <![CDATA[Adapt your contact center for increased customer satisfaction]]> Fri, 20 Jan 2012 24:03:16 EST <![CDATA[Best Practices for Transforming to a Multi-Channel Contact Center]]> Wed, 18 Jan 2012 24:00:00 EST <![CDATA[Top 5 Ways to Make IVR Work For You and Your Customers]]> Wed, 18 Jan 2012 24:00:00 EST <![CDATA[The Case for Electronic Signatures for Human Resources & Staffing]]> Thu, 19 Jan 2012 24:00:00 EST <![CDATA[Yamaha in Tune with DocuSign for Salesforce]]> Thu, 19 Jan 2012 24:00:00 EST <![CDATA[What You Should Know about E-Signature Law]]> Thu, 19 Jan 2012 24:00:00 EST <![CDATA[Top Performing Sales Teams Use Electronic Signature]]> Wed, 18 Jan 2012 24:00:00 EST <![CDATA[Why It Pays to Use Electronic Signature]]> Wed, 18 Jan 2012 24:00:00 EST <![CDATA[LinkedIn Connects with DocuSign for Salesforce]]> Wed, 18 Jan 2012 24:00:00 EST <![CDATA[Accelerate Sales with Electronic Signature Technology]]> Mon, 16 Jan 2012 24:00:00 EST