Bitpipe: CRM Software Research

Sage SalesLogix Flash Demo

Mon, 22 Jun 2009 24:00:00 EDT

This brief, interactive demo highlights the benefits of Sage SalesLogix award-winning CRM solution for various organizational departments. Published by: Sage SalesLogix

Varicent for Microsoft© Dynamics CRM

Fri, 19 Jun 2009 24:00:00 EDT

Drive CRM adoption by combining compensation details with opportunity management. By providing visibilty into variable compensation, your sales team will ensure to utilize your CRM and ensure its the one source for sales performance information. Published by: Varicent Software

CRM: A Business Imperative for Companies during the Global Economic Downturn

Mon, 01 Jun 2009 24:00:00 EDT

The economic downturn means that businesses must capitalize on every opportunity to gain revenue. With the right customer relationship management (CRM) solution, you can protect current revenue streams and unearth new customer revenue opportunities - despite the most challenging market conditions. Published by: Sage SalesLogix

Considering CRM solutions? First understand CRM best practices

Thu, 01 Nov 2007 24:00:00 EDT

The Nucleus Research Guidebook Sage SalesLogix highlights the experiences of companies using Sage SalesLogix CRM solution and prescribes the best practices, missteps to avoid, and tips for fine-tuning the application to maximize its impact across the customer life cycle. Published by: Sage SalesLogix

The Business Case for Desktop Integration: A practical solution with rapid ROI

Wed, 10 Jun 2009 24:00:00 EDT

This paper describes the relationship between desktop integration and customer experience, the business benefits of building a logically integrated structure, and the best architecture for achieving the maximum benefits. It examines two successful implementations where desktop application integration has produced measurable results. Published by: Cicero Inc.

On Demand and Enterprise CRM Integration: An Alternative Approach to Integrating CRM Applications

Wed, 10 Jun 2009 24:00:00 EDT

To get the most you can out of your CRM system it needs to be able to communicate with other back-end systems. This paper examines an alternative approach to CRM integration, Desktop Integration, and explores the advantages desktop integration has over more traditional approaches. Published by: Cicero Inc.

The Top 3 Reasons CRM Initiatives (Still) Fail - And How To Avoid Them

Tue, 09 Jun 2009 24:00:00 EDT

This white paper looks at the top three reasons that CRM initiatives fail to achieve their goals and provides clear, practical recommendations for ensuring that your CRM initiative avoids these pitfalls and delivers desired returns. Published by: Pivotal CRM, a CDC Software solution

Anatomy of a PeopleSoft Enterprise Archiving Project

Mon, 04 Feb 2008 24:00:00 EST

Business-critical ERP applications, such as PeopleSoft Enterprise, represent an ongoing corporate investment. This white paper explains how the seven basic principles for managing enterprise application data can help your organization. Published by: IBM

Get Closer To Your Best Customers: A Shift In Customer Strategies In A Time Of Crisis

Tue, 02 Jun 2009 24:00:00 EDT

The extraordinary circumstances of the current economic crisis have changed the operating rules for companies of every size, in every industry. Companies now face a unique opportunity to reexamine traditional business practices and make much-needed changes - changes that will help them survive the downturn and flourish with the inevitable up... Published by: SAP America Inc

Sales Force Automation: A SugarCRM's Sales Tools Demo

Tue, 02 Jun 2009 24:00:00 EDT

Watch this demonstration of SugarCRM to learn the many benefits SugarCRM has to offer you and your company, from automated lead notification to track and share sales contacts and much more. This demonstration will show just how easy SugarCRM is to use and how it can benefit your company. Published by: SugarCRM Inc.

Top Trends Driving CRM Innovation in 2009 and Beyond

Tue, 02 Jun 2009 24:00:00 EDT

Watch this webcast to learn how many factors are colliding in the technology world, enabling more organizations to deploy CRM with positive results. This webcast includes industry analysis regarding top trends in CRM deployment and development, as well as an in-depth discussion of how decision makers can leverage these trends to their benefit. Published by: SugarCRM Inc.

Managing Sales During a Meltdown

Tue, 02 Jun 2009 24:00:00 EDT

During the economic downturn, it is important to manage sales in a way that ensures sales success. In this webcast SugarCRM customer Bright House Networks and Levementum discuss lessons learned from past economic downturns and how to protect your sales operation during the recession and beyond with open source enterprise applications. Published by: SugarCRM Inc.

SugarCRM and Asterisk: Automating Customer Support Processes

Tue, 02 Jun 2009 24:00:00 EDT

Watch this webcast to learn about SugarCRM's out-of-the-box collaboration capabilities and how Asterisk can help companies of all sizes implement a best-in-class telephony system. This webcast will also show how Geeks on the Way is becoming one of the fastest-growing businesses in western Canada due to the combination of SugarCRM and Asterisk apps. Published by: SugarCRM Inc.

Five Touch Points with SugarCRM®: Key Integration Points to Extend the Value of Your CRM System

Tue, 02 Jun 2009 24:00:00 EDT

Read this paper to learn all about integration between CRM solutions and other mission-critical business applications and the five examples of the most common integrations SugarCRM's customers make by leveraging SugarCRM's open source model and the resulting benefits SugarCRM's customers experience. Published by: SugarCRM Inc.

Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM

Tue, 02 Jun 2009 24:00:00 EDT

A CRM system can help drive sales performance, so the decision of which CRM provider is right for your sales organization is very important. This paper discusses the benefits of having SugarCRM® as your CRM provider and how it is based on commercial open source software, which gives the product a variety of benefits over other CRM providers. Published by: SugarCRM Inc.

Streamlining Sales Processes to Boost Performance: Five best practices for optimizing the sales pipeline

Tue, 02 Jun 2009 24:00:00 EDT

When chosen wisely and used appropriately, technology can have a positive impact on both the sales process management and the results of managing the sales effort more efficiently. SugarCRM can remedy the gap in four crucial areas. And it does so very economically, avoiding a fifth mistake, spending more money than you have to in order to improve. Published by: SugarCRM Inc.

Beagle Research Report: Bosley Self-service Case Study

Tue, 26 May 2009 24:00:00 EDT

This Beagle research study shows how adding automated appointment scheduling that is easy to use for both customers and service providers is beneficial for most any business. Published by: TimeTrade Systems

Why Are Organizations Turning to Self-Scheduling

Mon, 18 May 2009 24:00:00 EDT

Find out how government organizations and private businesses all over the US are replacing their out-of-date legacy systems and administrative practices with TimeTrade System's 'Self-Scheduling' solution to dramatically cut administration costs, increase productivity, efficiency and customer satisfaction. Published by: TimeTrade Systems

iPhone for the Enterprise

Mon, 11 May 2009 24:00:00 EDT

One of the biggest concerns of using the iPhone for the enterprise is the security and manageability issues. Read this white paper to learn how Sybase has met these issues head on and the solutions they have developed to make the iPhone ready for use in the enterprise. Published by: Sybase, Inc.

Reduce Churn Through Enterprise Feedback Management and Predictive Analytics

Fri, 01 May 2009 24:00:00 EDT

In this case study, Cablecom recognised the key to tackling churn was to identify the point at which customers become dissatisfied with the service and before they made the decision to switch to an alternative provider. Published by: SPSS Inc. Worldwide Headquarters

10 Ways Predictive Analytics Can Really Help You

Fri, 01 May 2009 24:00:00 EDT

This whitepaper details how predictive analysis can help your business. We give you 10 really good reasons on how predictive analytics help you make better, faster decisions, giving your organization a significant competitive advantage in the technology sector. Published by: SPSS Inc. Worldwide Headquarters

Empower Your Consumer Research Department with Predictive Analytics

Fri, 01 May 2009 24:00:00 EDT

In this case study of American Airlines, details are given of their choice to utilize SPSS to manage their customer information. Read on to see how an intensely competitive marketplace led American to chose SPSS. Published by: SPSS Inc. Worldwide Headquarters

Enhancing the Customer Experience with Loyalty Management - Strengthen the Brand and Improve Customer Retention

Mon, 27 Apr 2009 24:00:00 EDT

By implementing loyalty programs that are integrated across sales, service, and marketing - across all channels of interaction - a firm can greatly enhance the customer experience, increase customer retention, and foster development of a community of people who serve as advocates for the business. Published by: SAP America Inc

Delivering Superior Customer Value in Communications Firms - Enabling Optimal Offer Creation for Service Providers

Mon, 27 Apr 2009 24:00:00 EDT

For communications companies - whether focused on telecommunications services or media content - these are challenging times. Markets are saturated with new offerings, and margins continue to diminish. In response, communications service providers (CSPs) are concentrating on improving offers of voice, content, and data services. Published by: SAP America Inc

Enhancing Interaction Center ROI in Turbulent Economic Times

Mon, 27 Apr 2009 24:00:00 EDT

Interaction center managers, along with their counterparts in sales, marketing, and service, are being asked to deliver greater value on shoestring budgets. While the conventional reaction in tough economic times is to simply cut costs and services, the nature of the current downturn indicates that austerity measures of the past won't work today. Published by: SAP America Inc

Best Practices of the Best-Run Sales Organizations: Sales Opportunity Blueprinting

Mon, 27 Apr 2009 24:00:00 EDT

Leadership teams in today's strongest sales groups have discovered best practices to achieve exponential results. This SAP Executive Insight looks at leading-edge companies and examines how they excel in areas where most sales organizations struggle. Published by: SAP America Inc

CRM Suite Software Product Directory 2009 Edition

Mon, 13 Apr 2009 24:00:00 EDT

Inside this CRM Suite Software Product Directory, you'll find basic information about the major vendors in the CRM suite market and the products they sell. Each listing is accompanied by a short description and a summary including limited information about functionality and product use. Published by: SearchCRM

Siebel Self Service CRM

Wed, 01 Apr 2009 24:00:00 EDT

Check out this demo to learn how Siebel Self Service 8.1.1 can help improve customer loyalty and profitability. Published by: Oracle Corporation

Oracle CRM On Demand Integration to Siebel CRM

Wed, 01 Apr 2009 24:00:00 EDT

Check out this short demo to learn how integrating customer relationship management (CRM) solutions can enhance your company's customer interaction and service across multiple company divisions. Published by: Oracle Corporation

Oracle Sales Prospector

Wed, 01 Apr 2009 24:00:00 EDT

Check out this product demo to learn about this social CRM application that provides several insights to salespeople and ultimately leads to increased sales. Published by: Oracle Corporation

Siloed CRM Applications vs. a Process-Based Approach: Which CRM Strategy Is Right for Your Business - and Your Customers?

Thu, 26 Mar 2009 24:00:00 EDT

Realizing the limitations of siloed system approaches, many companies are now seeking solutions that support end-to-end processes spanning all relevant areas of the enterprise... Published by: SAP America Inc

SAP CRM

Fri, 20 Mar 2009 24:00:00 EDT

Taking their cue from a cognitive experiment involving two teams tossing a ball and an unnoticed gorilla, SAP makes the point in this webcast that an organization's sales team shouldn't miss the obvious with SAP's power CRM. Published by: SAP America Inc

eBook: Evaluating CRM: From SaaS to software, choosing the right CRM deployment style

Mon, 09 Mar 2009 24:00:00 EDT

In this eBook, find out how on-demand and SaaS CRM is altering the CRM software landscape. Learn how both on-demand and on-premise CRM have evolved in recent years and how industry trends are playing into the decision-making process at many organizations. Published by: Aplicor

The Data Quality Ball

Tue, 19 Feb 2008 24:00:00 EST

This white paper explains how data quality vendors must "turn their applications inside out" and allow its elements to be called as web services within other applications to remain competitive. Group 1 has done this by re-architecting its Customer Data Quality Platform product into bite-sized pieces which can be called via web services. Published by: Pitney Bowes Business Insight

Data, Disconnected: Taking the Necessary Steps to Build Greater Accuracy into the Customer Management Processes

Mon, 09 Mar 2009 24:00:00 EDT

This white paper for the communications sector examines how inaccurate data can impact customer relationships, and how implementing a multi-phase process can help feed cleaner customer data into enterprise solutions to maximize return on investment. Published by: Pitney Bowes Business Insight

Full Spectrum Customer Data Integration (CDI) Solutions

Mon, 09 Mar 2009 24:00:00 EDT

Accurate customer information is essential to business success. It provides customer insight, informs decisions and drives strategy. Managed effectively, this information allows organizations to improve customer retention and increase the value of individual customers. This white paper covers the necessity of a customer data integration program. Published by: Pitney Bowes Business Insight

Managing Your Data Assets

Mon, 09 Mar 2009 24:00:00 EDT

Are you aware your people, your customer relationships and your corporate data provide far greater value and competitive advantage than traditional assets such as stock portfolio or desktop printers? This white paper explains how executives are turning their eyes toward what could be their most valuable asset of all: information! Published by: Pitney Bowes Business Insight

Improving the quality of customer data: A Mentor Graphics Case Study

Mon, 09 Mar 2009 24:00:00 EDT

Mentor Graphics needed a way to improve the quality of its customer data and efficiently utilize this information to better target leads. This case study details how Group 1 developed a customer data solution that provided flexibility and control in determining how to link or merge duplicate customer records. Published by: Pitney Bowes Business Insight

Oracle and Cast Iron Systems: Delivering an Integrated CRM Experience - Podcast

Tue, 03 Mar 2009 24:00:00 EST

Hear this Podcast to discover how you can rapidly synchronize your sales and customer service data with a variety of on-premise and on-demand systems. Published by: Cast Iron Systems

Oracle and Cast Iron Systems: Delivering an Integrated CRM Experience - Webcast

Tue, 03 Mar 2009 24:00:00 EST

View this Webcast and complimentary Podcast to discover how you can rapidly synchronize your sales and customer service data with a variety of on-premise and on-demand systems. Published by: Cast Iron Systems

Simplify Oracle CRM On Demand Integration

Mon, 23 Feb 2009 24:00:00 EST

Oracle CRM on Demand solutions offer tremendous benefits like rapid implementations, ease-of-use and subscription pricing. SaaS adoption is increasing so the need to integrate between such products and backend applications is critical to rapidly realizing the full benefits of the solution. Read this paper for more. Published by: Cast Iron Systems

The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success

Fri, 01 Dec 2006 24:00:00 EST

This paper explores the different categories of customization. It discusses the role a flexible architecture plays in being able to customize with ease, as well as flexibility and importance in deploying, upgrading, and integrating your CRM system. Published by: Pivotal CRM, a CDC Software solution

CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success

Fri, 20 Feb 2009 24:00:00 EST

This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business. Published by: Pivotal CRM, a CDC Software solution

10 Essential Steps to Oracle & MS-SQL Security & Compliance

Thu, 04 Dec 2008 24:00:00 EST

Download an essential chapter from "Implementing Database Security and Auditing" (Elsevier Digital Press), authored by database security expert and Guardium CTO Ron Bennatan, Ph. D. Published by: Guardium

CIO Decisions Ezine Volume 3

Sat, 11 Oct 2008 24:00:00 EDT

In this issue we tackle service-oriented architecture and dive into how Software as a Service can drive flexibility and meet business needs. Also in this issue: MDM's strongest business case and how to navigate the compliance minefield. Published by: CIO Decisions

Achieve Unlimited Growth and Acquisition Capabilities with IBM applications

Sun, 01 Jun 2008 24:00:00 EDT

Many emerging businesses today are searching for a way to move into new markets and achieve cost effective product growth. Learn how to improve your business and acquire new product segments without experiencing an increase of internal resources. Published by: Xperia