Most Popular White Papers and Webcasts CRM Services Research http://www.bitpipe.com/tlist/CRM-Services.html?asrc=RSS_BP White papers, webcasts, podcasts, IT downloads and product information provided by Bitpipe en-us Tue, 31 Jan 2012 12:30:24 EST Tue, 31 Jan 2012 12:30:24 EST <![CDATA[CW Buyer's Guide: Customer Relations (CRM)]]> Wed, 05 Oct 2011 24:00:00 EDT <![CDATA[Call Center Workforce Management Software Best Practices]]> Thu, 05 Jan 2012 24:00:00 EST <![CDATA[HP Enterprise Applications Services for Microsift Dynamics CRM: Flexible CRM solutions to transform your organization and optimize the customer experience]]> Fri, 06 Jan 2012 24:00:00 EST <![CDATA[Duet Enterprise: Professional Services Firm Uses Duet Enterprise as Surround Strategy for SAP]]> Wed, 04 Jan 2012 24:00:00 EST <![CDATA[Case Study- B&H Photo: Driving Rapid Top-line Growth through Ariba PunchOut™ and Online Marketing]]> Thu, 22 Dec 2011 24:00:00 EST <![CDATA[Leverage WFM for exceptional customer experiences]]> Fri, 16 Dec 2011 24:00:00 EST <![CDATA[Business Services Innovation: How Top CIOs Take the Lead]]> Fri, 09 Dec 2011 24:00:00 EST <![CDATA[Customer Experience Management Best Practices For Retail: Five Ways to Increase Conversion and Adoption Rates]]> Wed, 28 Sep 2011 24:00:00 EDT <![CDATA[Create an Online Customer Feedback Loop with Your Call Center]]> Fri, 01 Apr 2011 24:00:00 EDT <![CDATA[Stop losing revenue from poor online customer experiences]]> Mon, 01 Aug 2011 24:00:00 EDT <![CDATA[Transforming the Customer Experience: How Four Contact Centers Did It Successfully]]> Thu, 15 Sep 2011 24:00:00 EDT <![CDATA[The Social CRM Playbook]]> Wed, 31 Aug 2011 24:00:00 EDT <![CDATA[CRM and Small Business: Smaller, Faster, Better]]> Wed, 31 Aug 2011 24:00:00 EDT <![CDATA[The 10-Step Guide to Buying the Right CRM Solution]]> Tue, 12 Jul 2011 24:00:00 EDT <![CDATA[Power Solutions Article: Carry Your Digital Identity Everywhere, All the Time]]> Wed, 27 Apr 2011 24:00:00 EDT <![CDATA[Commerce Anywhere: A Business and Technology Strategy to Maximize Cross-Channel Commerce Growth]]> Tue, 26 Apr 2011 10:00:00 EDT <![CDATA[How to Win Online: Advanced Personalization in E-Commerce]]> Mon, 25 Apr 2011 12:00:00 EDT