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	<rss version="2.0"> <channel> <title>Bitpipe: CRM Services Research</title> 
	<link>http://www.bitpipe.com/rlist/term/CRM-Services.html?asrc=RSS_BP </link> <description>White papers, webcasts,
	podcasts, IT downloads and product information provided by Bitpipe</description>
	<language>en-us</language> <lastBuildDate>Mon, 22 Jun 2009 17:15:33 EDT</lastBuildDate>
	<pubDate>Mon, 22 Jun 2009 17:15:33 EDT</pubDate>  <item> <title><![CDATA[Sage SalesLogix Flash Demo]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1245702314_720.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This brief, interactive demo highlights the benefits of Sage SalesLogix award-winning CRM solution for various organizational departments.
   Published by: Sage SalesLogix]]></description>
		<pubDate>Mon, 22 Jun 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[A Guide To Building a Business Case for Self-Service Appointment Scheduling]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1244663705_475.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Organizations are using specialized enterprise software designed exclusively for scheduling and managing thousands, even millions, of appointments per year. This document is designed for a project leader or business consultant tasked with developing the business case for customer self-service appointment scheduling using EAS software.
   Published by: TimeTrade Systems]]></description>
		<pubDate>Wed, 10 Jun 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Building a Business Case for Self-Service]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1243869838_807.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This Expert Podcast explores today's self-service technology market and provides tips for building a business case and using self-service technology effectively.
   Published by: TimeTrade Systems]]></description>
		<pubDate>Mon, 01 Jun 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[How Self-Service Scheduling Drives Business for Appointment-Based Operations]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1242668470_619.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This white paper will show how a new generation of Web-based, on-demand,
Software-as-a-Service (SaaS) solutions is helping organizations of all sizes
overcome the new macro-trends that are making it increasingly difficult for service-based businesses to run at optimal efficiency.
   Published by: TimeTrade Systems]]></description>
		<pubDate>Mon, 18 May 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Customer Experience Management & Metrics]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1242159774_483.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This white paper will assist your organization in developing and implementing a methodology for assessing its customer experience state as of today and will provide insight into designing metrics to track the same for the future.
   Published by: Wipro Technologies]]></description>
		<pubDate>Tue, 12 May 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Reduce Churn Through Enterprise Feedback Management and Predictive Analytics]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1241204614_283.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    In this case study, Cablecom recognised the key to tackling churn was to identify the point at which customers become dissatisfied with the service and before they made the decision to switch to an alternative provider.
   Published by: SPSS Inc. Worldwide Headquarters]]></description>
		<pubDate>Fri, 01 May 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[CRM Suite Software Product Directory 2009 Edition]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1239644027_787.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Inside this CRM Suite Software Product Directory, you'll find basic information about the major vendors in the CRM suite market and the products they sell. Each listing is accompanied by a short description and a summary including limited information about functionality and product use.
   Published by: SearchCRM]]></description>
		<pubDate>Mon, 13 Apr 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Building Customer Connections: Increase customer loyalty by simplifying how people work together to deliver business value]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1238696046_660.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    This white paper outlines some of today's challenges and trends as companies work to create the optimal customer experience and achieve anticipated value from their customer relationship management (CRM) investments.
   Published by: Microsoft]]></description>
		<pubDate>Thu, 01 Mar 2007 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Oracle CRM On Demand Integration to Siebel CRM]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1238624362_601.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Check out this short demo to learn how integrating customer relationship management (CRM) solutions can enhance your company's customer interaction and service across multiple company divisions.
   Published by: Oracle Corporation]]></description>
		<pubDate>Wed, 01 Apr 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Oracle Sales Prospector]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1238624704_106.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Check out this product demo to learn about this social CRM application that provides several insights to salespeople and ultimately leads to increased sales.
   Published by: Oracle Corporation]]></description>
		<pubDate>Wed, 01 Apr 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Siebel Self Service CRM]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1238625402_116.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Check out this demo to learn how Siebel Self Service 8.1.1 can help improve customer loyalty and profitability.
   Published by: Oracle Corporation]]></description>
		<pubDate>Wed, 01 Apr 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Advanced Customer Services for Oracle CRM On Demand]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1238103188_862.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    Oracle Advanced Customer Services provides collaborative, highly personalized services for ongoing operational improvement and helps you maximize the return on your Oracle investment. If CRM On Demand is your CRM solution, Oracle Advanced Customer Services offers select services to support and enhance your solution.
   Published by: Oracle Corporation]]></description>
		<pubDate>Thu, 26 Mar 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[eBook: Evaluating CRM: From SaaS to software, choosing the right CRM deployment style]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1236644601_47.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    In this eBook, find out how on-demand and SaaS CRM is altering the CRM software landscape. Learn how both on-demand and on-premise CRM have evolved in recent years and how industry trends are playing into the decision-making process at many organizations.
   Published by: Aplicor]]></description>
		<pubDate>Mon, 09 Mar 2009 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[REI: Workforce Optimization and Management]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1228499943_588.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[
    REI implemented Workbrain for Retail&#44; a centralized&#44; web&#45;based workforce management solution as it is specifically designed to meet the complex challenges faced by retailers and provides a single&#45;source solution for workforce optimization.
   Published by: Infor]]></description>
		<pubDate>Fri, 05 Dec 2008 24:00:00 EST</pubDate> </item>  </channel> </rss>

