Bitpipe: Business Service Management Research

Support Global Expansion with Trade and Financial Compliance

Thu, 05 Nov 2009 24:00:00 EST

The SAP BusinessObjects Electronic Invoicing for Brazil (SAP BusinessObjects Nota Fiscal Eletronica) application helps companies that do business in Brazil meet digital invoice regulations. The application enables automated, certified, and secure communication with government systems at the state and federal level. Published by: SAP America Inc

Strategies for Modernizing IT, Reducing Costs, and Improving Operational Efficiency

Tue, 03 Nov 2009 24:00:00 EST

To meet business demands for higher levels of performance and availability – all while adding services and reducing costs – IT has to modernize. A strong service assurance capability enabled by available Business Service Management (BSM) solutions can help you modernize IT and deliver compelling business benefits. Published by: BMC Software, Inc

Overtaken by Events? -- The Quest for Operational Responsiveness

Tue, 01 Sep 2009 24:00:00 EDT

Never has operational responsiveness, the pursuit of how continually and quickly to deliver maximum value to customers while deriving maximum profitability, been nearer the top of the business agenda. As this paper will demonstrate, harnessing business events, smart interpretation & fast response are definite objectives, and the need is immediate. Published by: Progress Software

EMA Analyst Report: Enabling Real-World Business Transformation through IBM Service Management

Thu, 01 Oct 2009 24:00:00 EDT

Visit this information center and find out how smarter technology can result in gains in efficiency, business alignment and risk management strategies. Published by: IBM

Together, we can work smarter

Mon, 05 Oct 2009 24:00:00 EDT

By giving your people the tools and resources to work more effectively, you are giving your business the opportunity to operate more efficiently. Published by: IBM

Dynamic Infrastructure - Helping Build a Smarter Planet: Delivering Superior Business and IT Services with Agility and Speed

Fri, 13 Feb 2009 24:00:00 EST

IBM has developed a strategy for a dynamic infrastructure that will help organizations address higher service expectations, rising cost pressures and new risks and threats. Published by: IBM

Leveraging System Flexibility to Reduce Costs

Thu, 01 Oct 2009 24:00:00 EDT

Learn more about reducing costs through a more dynamic infrastructure. Published by: IBM

Business Process Management Enabled by SOA

Thu, 26 Mar 2009 24:00:00 EDT

The purpose in this IBM Redpaper is to introduce you to the concepts used in the IBM BPM Enabled by SOA methodology. The IBM® Business Process Management (BPM) Enabled by SOA Method provides a structured process for developing an organization's cross-functional, customer-focused, end-to-end core business processes. Published by: PointSource

Evaluating SaaS Solutions: A Checklist for Small to Midsize Businesses

Thu, 21 Feb 2008 24:00:00 EST

This paper discusses the relevant criteria for evaluation of SaaS solutions targeting small-to-midsize businesses, and raises the key questions that should be asked. Published by: SAP

Simplify and Automate: Building Your Roadmap to Improve IT Delivery and Support - A free one-day virtual seminar brought to you by BMC Software, Inc.

Thu, 29 Oct 2009 08:45:00 EDT

Find out how you can build a plan for IT simplification and automation and get practical advice for your complex challenges around areas such as: business service management, service desk and self-service, mainframe cost optimization, virtualization and cloud computing. Published by: BMC Software, Inc

The MidMarket CIO's Guide to Successful ITIL Implementation

Tue, 15 Sep 2009 24:00:00 EDT

Businesses across the globe have adopted the concepts set forth in the IT Infrastructure Library (ITIL), a set of guidelines to help companies determine best practices to achieve quality service. This eGuide will answer the common questions that arise when considering implementation as well as introduce you to resources from Skillsoft on ITIL. Published by: SkillSoft Corporation

Presentation Transcript: Break free from high application costs and application backlog with Enterprise Mashups

Tue, 15 Sep 2009 24:00:00 EDT

Come learn best practices for getting started with enterprise mashups and lowering application costs in this information-packed presentation transcript. Published by: IBM

How Financial Firms Can Improve Business Integration Capabilities and Increase Straight-Through Processing Efficiency

Tue, 01 Sep 2009 24:00:00 EDT

This white paper discusses the increased demand placed on financial services organizations to improve their straight-through processing (STP) levels across all business units. Published by: Sterling Commerce

Converting Information Into Cash For Retail

Tue, 01 Sep 2009 24:00:00 EDT

This paper gives tips on how CIOs and LOB executives can close the gap between them when it comes to an organization’s ability to most strategically utilize technology to optimally leverage the value and power of information for the success of the organization. Published by: Sterling Commerce

Business Value of Sterling Commerce Managed Services for B2B Integration

Tue, 01 Sep 2009 24:00:00 EDT

Increasing cost controls and unpredictable cost increases are leading many enterprises to rethink how they support their business-to-business (B2B) operations. As a result, many enterprises are choosing to outsource B2B integration by partnering with a managed services provider. Published by: Sterling Commerce

SOA Best Practices and Design Patterns: Key to Successful Service Oriented Architecture Implementation

Thu, 03 Apr 2008 24:00:00 EDT

There is no question that the successful implementation of Service-Oriented Architecture (SOA) relies on a careful and holistic approach to business planning. One of the most important tools in the evaluation, purchase, and ongoing use of SOA is this body of best practices that vendors, consultants, and customers have compiled. Published by: Oracle Corporation

Unlocking the Mainframe: Modernizing Legacy System to SOA

Thu, 24 Jul 2008 24:00:00 EDT

Successful execution of an SOA strategy, combined with the release of the business value contained in legacy systems, can bring five proven benefits to the enterprise. Functioning as both a software development environment and a delivery framework, SOA provides a mechanism for defining business services and operating models. Published by: Oracle Corporation

Break free from high application costs and application backlog with Enterprise Mashups

Wed, 26 Aug 2009 14:00:00 EDT

Come learn best practices for getting started with enterprise mashups and lowering application costs in this information-packed webcast. Published by: IBM

The Performance Manager: Turning Information Into Higher Business Performance

Thu, 14 Feb 2008 24:00:00 EST

Download this white paper for an extensive summary of The Performance Manager, Proven Strategies for Turning Information into Higher Business Performance, a book that examines the partnership between decision-makers and the people who provide them with information to drive better decisions. Published by: IBM

Performance Management for a Challenging Economy

Wed, 11 Mar 2009 24:00:00 EDT

In a challenging economy, the price paid for bad decisions can be dire. Even average decisions can cost your organization dearly. See how information sweet spots and performance management can help you not only weather the storm, but be better prepared to steer your way with greater agility into the upturn. Published by: IBM

BI for Business Users: How IT Can Make Business Intelligence Easy for Everyone

Thu, 23 Apr 2009 24:00:00 EDT

Today, the latest BI solutions put the power of advanced business intelligence into the hands of more people throughout the organization - improving the speed and accuracy of decision-making from top to bottom. Knowing your business, market, customers, and competition is critical for any organization. Read this for more... Published by: IBM

Fixing the Pain in Fax and Mail Automation: Discover the Hard Return in Automating these Time-Intensive Tasks

Fri, 26 Dec 2008 24:00:00 EST

This white paper describes in depth the advantages of mail automation in a business world that still relies on paper-based transmissions such as faxing and mail distribution. Published by: Esker Inc.

JBoss Enterprise SOA Platform v5.0: Technology Preview

Fri, 17 Jul 2009 24:00:00 EDT

In this session, you'll learn how to leverage the new features and functionality of JBoss Enterprise SOA Platform v5.0 to rapidly and cost-effectively develop, deploy and manage SOA-based solutions that solve real problems now. Published by: JBoss, a Division of Red Hat

Ride the Express Lane in the Journey to Speed ITIL® Adoption

Mon, 15 Jun 2009 24:00:00 EDT

The journey to ITIL is challenging and requires clarity of vision and a disciplined execution to achieve that vision. By following ITIL practices, your IT organization will become more closely integrated with the business. BMC recommends making the journey to ITIL in a sequence of six incremental steps, the phases of which are driven through... Published by: BMC Software, Inc

Modernizing IT: Strategies for Improving Service Quality and Reducing IT Costs

Mon, 15 Jun 2009 24:00:00 EDT

Working harder simply won't get you there. No matter how many people you allocate, sinking more labor into old IT practices cannot concurrently meet rising demands on IT and cut costs. Read about cost-effective, automated ways to meet this challenge head-on in our latest article, “Strategies for Modernizing IT, Reducing Costs, and..” Published by: BMC Software, Inc

Decide to Survive: Four Imperatives that make Decision Management Essential in Today's Uncertain Environment

Sun, 01 Feb 2009 24:00:00 EST

Download this paper and learn about a decision making solution that will help you survive in this difficult economy by managing decisions with greater precision, agility, speed and consistency while driving down costs. Published by: FICO

Energizing Utilities For The Economic Stimulus Plan: Strategies For Greater Energy Efficiency and Sustainability

Tue, 02 Jun 2009 24:00:00 EDT

This SAP Executive Insight examines specific concerns that confront utility executives in today's economy. Further, it describes how gaining greater business visibility and transparency can enable organizations to execute decisively and effectively in this challenging climate. Published by: SAP America Inc

Tough Love: When IT Security Hurts Your Business

Fri, 01 May 2009 24:00:00 EDT

As IT commoditization continues to increase audit and control activities, IT gets better at identifying and documenting the causes of significant outages. In an increasing number of cases, these ITIL efforts show the source of the outage to be action from the security department, and the BSM processes show the impact to be devastating. Published by: Global Knowledge

A Tour of HP Sarbanes-Oxley IT Assessment

Wed, 01 Apr 2009 24:00:00 EDT

This white paper describes HP Sarbanes-Oxley IT Assessment Accelerator, a template of pre-defined information based on ITGI's COBIT, which is loaded into HP Quality Center to help your organization define and execute Sarbanes-Oxley testing, evaluate the results, and develop remediation plans. Published by: Hewlett-Packard Company

MV Capacity Trending Advisor

Thu, 23 Apr 2009 24:00:00 EDT

BMC Capacity Trending Advisor saves time and money, reduces the skills required for capacity planning, and delivers precision results that give you the data you need to procure the right resources to support business services. Learn more today. Published by: BMC Software, Inc

Cablecom Delivers Unique Customer Experience through Its Innovative Use of Business Analytics

Fri, 20 Feb 2009 24:00:00 EST

This IDC Buyer Case Study describes the adoption, deployment, and utilization of business analytics software at the cable operator Cablecom. Published by: SPSS Inc. Worldwide Headquarters

Significant and Sustained: Cutting Costs While Achieving Better Performance

Wed, 18 Feb 2009 24:00:00 EST

The current economic downturn requires a strategic approach to cutting IT costs, high-performance businesses successfully reduce overall costs sharply and for the long term, shifting spend toward IT capability and business growth. Published by: Accenture

Business Process-Centric Information Technology: Aligning Business and Technology for High Performance

Wed, 18 Feb 2009 24:00:00 EST

Process-centric IT is, first and foremost, a way for the IT organization to build applications that will deliver greater flexibility and agility to the business-enabling high performance. Published by: Accenture

ITIL V3 and the PMBOK® - Distinct but Complementary

Wed, 10 Dec 2008 24:00:00 EST

This white paper examines the IT Infrastructure Library Version 3® (ITIL V3®) and the Project Management Body of Knowledge (PMBOK). Published by: Global Knowledge

Business Service Management: What It Is and Why You Should Care

Wed, 10 Dec 2008 24:00:00 EST

The purpose of this business training white paper is to explain what BSM is and what it isn't and it will also describe BSM benefits. Published by: Global Knowledge

eBook: The BPM Payoff

Wed, 12 Nov 2008 24:00:00 EST

A business process is defined as a set of related activities that produce either a service or a product, the idea behind BPM is to line up these processes with the goals of a department or company. Published by: SearchCIO.com