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	<rss version="2.0"> <channel> <title>Most Popular White Papers and Webcasts Business Service Management Research</title> 
	<link>http://www.bitpipe.com/tlist/Business-Service-Management.html?asrc=RSS_BP </link> <description>White papers, webcasts,
	podcasts, IT downloads and product information provided by Bitpipe</description>
	<language>en-us</language> <lastBuildDate>Mon, 23 Jan 2012 14:35:14 EST</lastBuildDate>
	<pubDate>Mon, 23 Jan 2012 14:35:14 EST</pubDate>  <item> <title><![CDATA[Key Capabilities for Mastering The Cloud]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1327074847_170.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Looking to implement a hybrid management strategy for your cloud, virtualized and physical business services? This white paper discusses the five key capabilities that IT professionals must have in order to effectively operate and manage hybrid environments. In addition, learn about common fatal mistakes and how to avoid making them. Published by: Hewlett-Packard Company]]></description>
		<pubDate>Mon, 23 Jan 2012 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Leading Interactive Games Designer Accelerates Business Intelligence Program]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1327007929_250.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[In this white paper, Rajesh K. Gupta, Electronic Arts' senior manager of  applications for business intelligence (BI) and data services, explains how EA avoids many  costly problems due to timely data access. Read this now to gain insight into how EA deployed job scheduling software and what benefits it reaped by doing so. Published by: Cisco Systems, Inc.]]></description>
		<pubDate>Fri, 20 Jan 2012 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Ensuring Service Assurance in the New Normal]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1326474791_182.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Access this white paper to learn about service assurance, the modern IT management solution designed to meet the requirements of a cloud-connected enterprise, whether it is leveraging infrastructure as a service (IaaS), platform as a service (PaaS), software as a service (SaaS), or a combination of the three. Published by: CA Technologies.]]></description>
		<pubDate>Thu, 01 Sep 2011 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Achieve Your Vision for Growth: Credit Services for EMEA]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1325619760_858.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Whether you are trying to reduce costs, manage risks, decrease capital expenditures, or expand your business, you must make sure to select the right service that offers the experience and expertise to help you achieve your goals. Access this resource to learn how to leverage your vital strategic resources while transforming your credit services. Published by: Hewlett-Packard Limited]]></description>
		<pubDate>Mon, 09 Jan 2012 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Real World SOA Stories]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1325002652_227.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Read this insightful e-book and learn how business and IT work together to build globally integrated enterprises, including how 1-800-FLOWERS.COM created an e-commerce platform for the future, or why CenterPoint Energy broke new ground in grid reliability through the power of automation, amongst more real-world stories. Published by: IBM]]></description>
		<pubDate>Wed, 28 Dec 2011 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[7 Practical tips for a Successful Business Service Management (BSM) Implementation]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1324057650_25.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[This resource explores practical tips on how to avoid common pitfalls in order to ensure a successful Business Service Management (BSM) implementation. Published by: Neebula]]></description>
		<pubDate>Fri, 16 Dec 2011 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[The Realities of Implementing Service-Centric IT Management]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1321886426_24.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Today's IT teams are tasked with solving business critical availability issues and maximizing flexibility to meet their company's global demands in real-time. This resource presents how you can successfully handle these challenges by turning to a business service management approach to manage IT from the perspective of the business. Published by: Neebula]]></description>
		<pubDate>Tue, 22 Nov 2011 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Optimize the management of your complex IT environment]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1319227892_241.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Learn how WIND Hellas, a Greek telecommunications service provider, uses HP Operations Manager as a ‘single pane-of-glass’ for their entire IT environment, where many issues that were originally sent out to various IT teams for resolution are now taken care of by first-line support personnel. Published by: Hewlett-Packard Company]]></description>
		<pubDate>Tue, 25 Oct 2011 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Analyst's take: Sterling Fax Conversion Services boost productivity and reduce headcount]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1319225317_512.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Sterling Fax Conversion Services automate the processing of faxed and paper-based purchase orders and invoices, resulting in improved productivity and reduced headcount, while increasing data accuracy and reducing cycle times. Published by: ComputerWeekly.com]]></description>
		<pubDate>Fri, 04 Feb 2011 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Analyst's take: Kronos time and attendance applications achieve greater return on investment than Oracle products]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1319135030_967.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Most companies have pay rule environments with some complexity, such as multiple states and shift differentials or collective bargaining agreements. Published by: ComputerWeekly.com]]></description>
		<pubDate>Mon, 14 Mar 2011 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[CW+: Analyst's take: Leveraging IBM Cognos software with training]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1319133601_234.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[When IBM Cognos users complement their deployments with formal training services, end users become more productive, report building costs are reduced, and more end users adopt IBM Cognos tools such as BI and PM. Published by: ComputerWeekly.com]]></description>
		<pubDate>Wed, 29 Dec 2010 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[CW+: How to use predictive modeling to run an effective technology platform]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1319128371_199.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[IT is moving from being a point of differentiation for an organisation towards becoming a point of constraint. Published by: ComputerWeekly.com]]></description>
		<pubDate>Wed, 05 Jan 2011 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[CW+: IDC Report - How to manage documents in the enterprise]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1319126281_531.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[In recent years C-level executives in many of the world's largest and most successful organizations have been forced to introduce a wide range of cost-cutting measures as macroeconomic forces continue to create a challenging and uncertain trading environment. Published by: ComputerWeekly.com]]></description>
		<pubDate>Thu, 06 Jan 2011 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Gartner: Three actions to support governance as business gets social]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1319126589_641.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[While businesses are seeing the value of becoming more open through social collaboration, there is a tightening of regulations impacting corporate governance and, subsequently, IT governance. Published by: ComputerWeekly.com]]></description>
		<pubDate>Thu, 31 Mar 2011 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Speed – HP Technology Consulting Services for HP Business Decision Appliance]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1306275030_633.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Access this resource to discover how HP Business Decision Appliance can empower your business users with self-service analytics that deliver business insights at a fast speed. Learn how this system can provide data to a wider set of users, easily access and manipulate information for business decisions and speed response to ad-hoc requests. Published by: HP and Intel]]></description>
		<pubDate>Thu, 26 May 2011 24:00:00 EDT</pubDate> </item>  </channel> </rss>


