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	<rss version="2.0"> <channel> <title>Most Popular White Papers and Webcasts Business Communications Research</title> 
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	podcasts, IT downloads and product information provided by Bitpipe</description>
	<language>en-us</language> <lastBuildDate>Wed, 04 Jan 2012 09:50:20 EST</lastBuildDate>
	<pubDate>Wed, 04 Jan 2012 09:50:20 EST</pubDate>  <item> <title><![CDATA[How to realize the value of the Microsoft &amp; SAP relationship through Duet Enterprise]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1324499657_606.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Business users can benefit from unified and simplified access to the data and actions they need to increase their productivity and make nimble business decisions. Published by: Microsoft]]></description>
		<pubDate>Tue, 24 Jan 2012 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[The Total Economic Impact Of Microsoft Office 2010]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1319556016_327.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[In March 2010, Microsoft commissioned Forrester Consulting to examine the total economic impact that enterprises may realize by upgrading from Microsoft Office 2007 to Microsoft Office 2010. Published by: ComputerWeekly.com]]></description>
		<pubDate>Mon, 17 May 2010 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Analyst's take: Microsoft Dynamics CRM boosts customer service and company profits]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1319214997_467.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Microsoft Dynamics CRM enables organizations to improve customer service, effectively manage marketing and communications, and increase sales productivity, ultimately driving increased profits and reduced costs. Published by: ComputerWeekly.com]]></description>
		<pubDate>Fri, 11 Feb 2011 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Guide to using social media for customer support]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1319202769_170.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Social Media is rapidly emerging as the next big frontier for customer engagement and interactions. This is projected to grow exponentially over the next 5-6 years as the usage and number of active users of Social Media sites and forums continues to grow. Published by: ComputerWeekly.com]]></description>
		<pubDate>Fri, 25 Feb 2011 24:00:00 EST</pubDate> </item>  <item> <title><![CDATA[Retail IT - A Computer Weekly Buyer's Guide]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1319128764_583.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Competition has never been so strong and retail organisations are finding they cannot afford to stand still. Published by: ComputerWeekly.com]]></description>
		<pubDate>Thu, 24 Mar 2011 24:00:00 EDT</pubDate> </item>  <item> <title><![CDATA[Building and Sustaining Cloud Margins]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1308928954_548.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[In this e-Guide, you will learn the steps for defining a successful business model and how you can foster future development and profit within the cloud. Published by: CA Technologies.]]></description>
		<pubDate>Fri, 24 Jun 2011 24:00:00 EDT</pubDate> </item>  </channel> </rss>


