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	<rss version="2.0"> <channel> <title>Most Popular White Papers and Webcasts Automatic Call Distribution Systems Research</title> 
	<link>http://www.bitpipe.com/tlist/Automatic-Call-Distribution-Systems.html?asrc=RSS_BP </link> <description>White papers, webcasts,
	podcasts, IT downloads and product information provided by Bitpipe</description>
	<language>en-us</language> <lastBuildDate>Wed, 21 Dec 2011 24:00:25 EST</lastBuildDate>
	<pubDate>Wed, 21 Dec 2011 24:00:25 EST</pubDate>  <item> <title><![CDATA[IT Automation - IT Service Management Strategies for Success]]></title> <link><![CDATA[http://www.bitpipe.com/detail/RES/1324083222_447.html?asrc=RSS_BP_TERM]]></link>
		<description><![CDATA[Learn how to use automation to cut costs and optimize your service desk, software budget, and software management. Published by: FrontRange Solutions Inc.]]></description>
		<pubDate>Mon, 19 Dec 2011 24:00:00 EST</pubDate> </item>  </channel> </rss>


