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Telephony Services
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ALSO CALLED: Telephone Services, Computer Telephony Services, Phone Services, Telephony, and Voice Services
DEFINITION: In the U.K., Premium Rate Service (PRS) is a telephone service that provides recorded information or live conversation for callers similar to 1-900 number service in the U.S. Callers are charged a higher rate on their phone bill, which is then split between the service provider and the network operator
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Enterprise telephony: IP PBX vs. UC software
| sponsored by SearchUnifiedCommunications.com
VIDEOCAST:
In this video interview, Burton Group Senior Consultant Ken Agress will examine how UC software is challenging the traditional IP-PBX and how telephony fits in the market evolution of unified communications.
Posted: 02 Sep 2008 | Premieres: 25 Sep 2008, 15:00 EDT (19:00 GMT)
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KEYNOTE: Successful UC integration: Picking the path to adoption
| sponsored by SearchUnifiedCommunications.com
WEBCAST:
In this webcast, expert Blair Pleasant will discuss four UC deployment models that will help companies realize UC's value proposition -- whether they're looking to do small pilot program or deeply integrate UC into business processes across the board.
Posted: 02 Sep 2008 | Premieres: 25 Sep 2008, 12:15 EDT (16:15 GMT)
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Intelligent Call Handling - Optio Improves Customer Responsiveness
| sponsored by Cisco Systems, Inc.
WEBCAST:
Optio Software depends on Cisco Unified Communications to deliver more responsive customer service and better manage worldwide operations.
Posted: 22 Feb 2008 | Premiered: Available On Demand
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TELEPHONY SERVICES DEFINITION (continued): … In the U.K., Premium Rate Service (PRS) is a telephone service that provides recorded information or live conversation for callers similar to 1-900 number service in the U.S. Callers are charged a higher rate on their phone bill, which is then split between the service provider and the network operator who leases the PRS number to the provider. PRS is a subcategory of Number Translation Service ( NTS), and all PRS numbers begin with 090 with 0909 reserved exclusively for adult content services. Telephony Services definition sponsored by SearchUnifiedCommunications.com, powered by WhatIs.com an online computer dictionary
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