FREE MEMBERSHIP - Create your personalized Bitpipe Service!  Members: Sign in 
 Oct 14, 2008
 Free Newsletters  Most Popular Reports  Top Topics  Research Guides  RSS  About Us
Search Bitpipe: 
   Search Help
IT Agents  >  IT Workforce  >  Information Technology Professionals  >  

Technical Support Staff

ALSO CALLED: PC Technicians, Technicians, Trainers, Technical Support Specialists, PC Support Staff, Technical Support Engineers, Technical Trainers, Computer Operators, Tech Support, and Help Desk Staff
DEFINITION: A computer operator is theperson responsible for monitoring and controlling computer systemsespecially mainframe computer systems in a company or organization.Responsibilities include troubleshooting software and hardware problems, monitoring batchprocessing, maintaining and  … 
Definition continues below.


Add Technical-Support-Staff to your RSS Reader: RSS Feed    Add to Google     Add to My Yahoo!
   ALL     WHITE PAPERS   MULTIMEDIA   IT DOWNLOADS   PRODUCTS   COMPANIES 
Limit Results:
Sort by:
2 Matches
Oracle Helps Alltel save $30 Million per Year
sponsored by Oracle Corporation
WEBCAST: This podcast explores how one phone company was able to save millions of dollars a year by migrating to Oracle. Learn how Oracle's Solutions Support Center enables you to achieve ROI and engage in customized troubleshooting.
Posted: 15 Apr 2008 | Premiered: Available On Demand
Get This Now

TOPICS:  Data Integration | Data Management | High Availability | Oracle (Product) | ROI | Scalability Testing | Technical Support Staff | Troubleshooting
Learn the Secrets to Improving Help Desk Productivity and User Perception
sponsored by Citrix Online
WEBCAST: Discover more about a secure, remote support solution to help your organization improve help desk productivity and reduce downtime and costs.
Posted: 10 Oct 2006 | Premiered: Available On Demand
Get This Now

TOPICS:  Customer Service Best Practices | Desktop Management | Help Desk Management | Help Desk Management Services | Help Desk Software | Help Desks | IT Service Management | ITIL | Technical Support Staff
 
TECHNICAL SUPPORT STAFF DEFINITION (continued): …  improving system performance and onlineavailability, maintaining all system and application documentation, andassisting personnel with computer problems. Other responsibilities depend on theemployer but might include system backups, maintaining computer room equipmentincluding printers and tape storage devices, and providingcustomer support.

A computer operator may often be asked to know or learn the main computers' operating systems, such as IBM's OS/390 and its Job … 
Technical Support Staff definition sponsored by WhatIs.com, powered by WhatIs.com an online computer dictionary



Home | About Us | Contact Us | Advertise with Us | Partner with Us | Site Index
TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

Definitions: A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Other   TechTarget - The Most Targeted IT Media
TechTarget Corporate Web Site  |   Media Kits  |   Site Map




All Rights Reserved, Copyright 2000 - 2007, TechTarget | Read our Privacy Statement