ALSO CALLED: Telephone Application Program Interface, Telephony API, and Telephony Application Program Interface DEFINITION: TAPI (Telephony Application Program Interface) is a standard program interface that lets you and your computer "talk" over telephones or video phones to people or phone-connected resources elsewhere in the world. Assuming your computer is equipped with TAPI and your setup includes the right application Definition continues below.
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Craig Wilson, Principle Business Communications consultant and Bruce Mazza, Director of Avaya Intelligent Branch Solutions join Nick Lippis to discuss strategies that create value within branch offices through intelligent communication solutions.
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