| |
| Software > Applications Software > Enterprise Applications Software > |
Self-Service Applications Software
|
ALSO CALLED: Online Customer Support Software, Self-help Tools, Self Help Tools, Web Self-Service Applications, Self Service Applications Software, Self-Service, and Self Service
DEFINITION: Web self-service is a new approach to customer relationship management (CRM) and employee relationship management (ERM), a version of electronic support (e-support) that allows customers and employees to access information and perform routine tasks over the Internet,
…
Definition continues below.
|
|
|
|
|
Add Self-Service-Applications-Software to your RSS Reader:
|
|
|
|
|
| Your request for Self-Service Applications Software multimedia returned limited or no results. The request has been expanded to include Enterprise Applications Software multimedia.
|
|
|
| 2 Matches |
|
Gain a Faster, Cheaper Way to Manage Workload
| sponsored by BMC Software, Inc
WEBCAST:
Batch Application Integration allows you to process critical transactions, such as payment authorizations, in real-time, and cue fulfillment (such as packaging and shipping) or other lower priority actions for batch processing.
Posted: 03 Oct 2008 | Premiered: Available On Demand
|
|
 |
|
How to Drive Quality with a Strategic QA Approach
| sponsored by Telelogic, An IBM Company
WEBCAST:
Join Telelogic's complimentary Webcast and you will know how your organization can use a new approach that brings your QA process to the forefront so that it becomes an integral, invigorating and cost efficient way to meet your goals.
Posted: 18 Sep 2008 | Premiered: Available On Demand
|
|
 |
|
|  |
| |
SELF-SERVICE APPLICATIONS SOFTWARE DEFINITION (continued): … without requiring any interaction with a representative of an enterprise. When it is specific to Web-enabled employee interactions, the practice is known as employee self-service (ESS). When it is specific to Web-enabled customers, it is called customer self-service (CSS). For employees and customers, self-service offers 24 hour-a-day support, and immediate access to information without having to wait for an email response or a returned telephone call. Ultimately, the success of …
Self-Service Applications Software definition sponsored by SearchCRM.com, powered by WhatIs.com an online computer dictionary
|
| |
|
|
|
Free Newsletters
