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ROI

ALSO CALLED: Return On Investment, ROI Calculators, Cost Calculators, and IT ROI
DEFINITION: The law of diminishing returns is a classic economic concept that states that as more investment in an area is made, overall return on that investment increases at a declining rate, assuming that all variables remain fixed. To continue to make an investment after a certain point (which varies from context  … 
Definition continues below.


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Best Practices for Managing Costs during Your Netweaver Upgrade
sponsored by HyPerformix
VIDEOCAST: In this videocast Bruce Milne talks about how to lower the cost of an SAP NetWeaver upgrade.
Posted: 16 Jul 2008 | Premiered: 16 Jul 2008
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Increase First Contact Resolution: The Key to Superior Support
sponsored by Citrix Online - GotoAssist
WEBCAST: John Ragsdale, VP of Research for SSPA makes a business case for improving first contact resolution and explain how it links to significantly reduced operating costs and increased customer loyalty.
Posted: 02 Jul 2008 | Premiered: Available On Demand
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IT Leadership Strategy: How to Provide World-Class Help Desk Support
sponsored by Citrix Online - GotoAssist
WEBCAST: Attend this Webinar to get an under-the-hood look at how GoToAssist Corporate remote support enables the IT organization to be the engine that keeps your end users productive and your company running.
Posted: 02 Jul 2008 | Premiered: Available On Demand
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Just MASH Marketing: The Customer Reference Mashup
sponsored by SERENA Software, Inc.
WEBCAST: Register now to attend this live webinar with Serena, featuring a live demo of our Pre-Built Customer Reference Mashup.
Posted: 01 Jul 2008 | Premiered: Available On Demand
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Mastering 802.11n
sponsored by Motorola, Inc.
PODCAST: This podcast details the best approach to implementing 802.11n for your business.
Posted: 24 Jun 2008 | Premiered: 23 Jun 2008
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Going Green: What's Good for the Environment Is Good for Business
sponsored by Xerox DocuShare
WEBCAST: View this informative webcast featuring Gartner "Green IT / high performance workplace" analyst Mark Gilbert and Xerox VP of Environment, Health and Safety, Patricia Calkins.
Posted: 17 Jun 2008 | Premiered: Available On Demand
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The Business Case for Business Mashups (On Demand Webcast)
sponsored by SERENA Software, Inc.
WEBCAST: View this Webcast to learn how to build a business mashup, what types of users typically build them and advice for putting together a business case. Explore the many benefits a business mashup can bring to your company.
Posted: 05 Jun 2008 | Premiered: Available On Demand
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The ROI of Database Archiving
sponsored by IBM
WEBCAST: In this Webcast, explore why customers are looking to data archiving and how it will work for your enterprise. Learn how you can manage data across the enterprise including multiple applications, databases and platforms.
Posted: 03 Jun 2008 | Premiered: Available On Demand
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Mastering Communities: Benefits and Best-practices for Implementing Online Customer Communities
sponsored by Jive Software
WEBCAST: In this webcast series, explore best-practices from industry leaders at companies like Intel and Turner Broadcasting/CNN, as they share strategies on how to start, grow, and maximize the benefits of online customer communities.
Posted: 02 Jun 2008 | Premiered: Available On Demand
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Business Social Software Jeopardy!
sponsored by Jive Software
WEBCAST: What is hype and what is real, when web 2.0 technologies get implemented by large enterprises? This webcast challenges experts from Forrester Research and Forum One to answer questions on how companies are successfully leveraging online communities.
Posted: 20 May 2008 | Premiered: Available On Demand
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Page: 2 
 
ROI DEFINITION (continued): …  to context) is to receive a decreasing return on that input.

The law of diminishing returns has broader applications than economics. In fact, it is one of the most widely recognized economic principles outside of the economic classroom. In a call center, for instance, service level improvements decline in rate in relation to each additional successive agent added.

Other real-world examples abound:



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