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| Software > Applications Software > Project Management Software > |
Professional Services Automation Software
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ALSO CALLED: Professional Services Administration Software, PSA Software, Enterprise Services Automation, ESA Software, Professional Services Automation, PSA, and Professional Services Administration
DEFINITION: Software that enables external service providers (ESPs) to remotely manage people and administrative resources, such as knowledge management tools, project information, etc.
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Making the case for and understanding IT process automation
| sponsored by CA
WEBCAST:
Walking through a sample IT process, this webcast highlights the typical break points where manual IT processes can start increasing risk, error rates, compliance and general disorder in an IT operation.
Posted: 29 Jul 2008 | Premiered: Available On Demand
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