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| Business of Information Technology > Business Management > Best Practices > |
ITIL
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ALSO CALLED: Information Technology Infrastructure Library and IT Infrastructure Library
DEFINITION: The Information Technology Infrastructure Library (ITIL) is a globally recognized collection of best practices for information technology (IT) service management. The United Kingdom's Central Computer and Telecommunications Agency (CCTA) created ITIL in response to growing
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| 1 - 10 of 11 Matches | |
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Implementing ITIL with HP Blueprint for Service Manager 7
| sponsored by Hewlett-Packard Company
WEBCAST:
HP Blueprint for Service Manager 7 delivers the missing piece. Combining ITIL based IT processes with HP experience, HP Blueprint for Service Manager 7 helps align your implementation with "best practice" service management processes.
Posted: 15 Jul 2008 | Premieres: 07 Aug 2008, 14:00 EDT (18:00 GMT)
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Network Management: Doing More with Less
| sponsored by Stonesoft Inc.
PODCAST:
Listen to this podcast to find out how network management has matured to include security processes, compliance achievement, and application performance responsibilities.
Posted: 15 Jul 2008 | Premiered: 15 Jul 2008
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Network Management: From Reactive to Proactive Mode Using Centralized Management Tools
| sponsored by Stonesoft Inc.
WEBCAST:
Check out this webcast to learn how network management is expanding beyond simple device control to include security, compliance, and application performance.
Posted: 01 Jul 2008 | Premieres: 26 Aug 2008, 14:00 EDT (18:00 GMT)
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ITIL essentials for the midmarket
| sponsored by iETSolutions
PODCAST:
This expert podcast looks at how midmarket firms can start down the ITIL 3.0 path.
Posted: 26 Jun 2008 | Premiered: 30 Jun 2008, 09:00 EDT (13:00 GMT)
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Podcast: Turbo boosting ITIL with Business Analysis Part 2: Driving Alignment with the Business Analysis Center of Excellence
| sponsored by Hewlett-Packard Company
PODCAST:
This podcast will teach you how to establish a Business Analysis Center of Excellence (BACOE) to drive alignment through all levels of your organization.
Posted: 24 Apr 2008 | Premiered: 24 Apr 2008
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Turbo boosting ITIL with Business Analysis Part 2: Driving Alignment with the Business Analysis Center of Excellence
| sponsored by Hewlett-Packard Company
WEBCAST:
This webcast will teach you how to establish a Business Analysis Center of Excellence (BACOE) to drive alignment through all levels of your organization.
Posted: 16 Apr 2008 | Premiered: Available On Demand
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Turbo boosting ITIL with Business Analysis Part 1: The Requirements Alignment Axis Podcast
| sponsored by Hewlett-Packard Company
PODCAST:
Learn how to implement a best practices strategy that achieves the greatest utilization of IT Services for better business outcomes.
Posted: 15 Apr 2008 | Premiered: 15 Apr 2008
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Turbo boosting ITIL with Business Analysis Part 1: The Requirements Alignment Axis
| sponsored by Hewlett-Packard Company
WEBCAST:
Learn how to implement a best practices strategy that achieves the greatest utilization of IT Services for better business outcomes.
Posted: 15 Apr 2008 | Premiered: Available On Demand
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ITIL v3 and the Evolution of Service Management
| sponsored by IBM Software Group
WEBCAST:
This webcast provides insights into each framework; a customer perspective on their approach to leveraging ITIL; and IBM's approach to service management.
Posted: 09 Jan 2008 | Premiered: Available On Demand
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Part IV: Justifying the business value of ITIL projects to your CEO - Expert Podcast
| sponsored by Tripwire, Inc.
PODCAST:
Download this expert Podcast to learn about a practical framework for quantifying and communicating the business value of ITIL projects to the CEO and ultimately driving business performance improvements.
Posted: 27 Jul 2007 | Premiered: 27 Jul 2007, 09:00 EDT (13:00 GMT)
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| 1 - 10 of 11 Matches | |
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ITIL DEFINITION (continued): … dependence on information technology for meeting business needs and goals. ITIL provides businesses with a customizable framework of best practices to achieve quality service and overcome difficulties associated with the growth of IT systems. Hewlett-Packard Co. and Microsoft are two businesses that use ITIL as part of their own best practices frameworks. ITIL is organized into "sets" of books which are defined by related functions: service strategy, service design, managerial, service transition, …
ITIL definition sponsored by SearchDataCenter.com, powered by WhatIs.com an online computer dictionary
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