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IT Outsourcing Services
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ALSO CALLED: e-Outsourcing, Outsourcing Services, Strategic Sourcing, eOutsourcing, Information Technology Outsourcing Services, IT Services Outsourcing, Offshore Services, and Offshore Development Services
DEFINITION: For a business, e-outsourcing is buying information technology products and services that could be furnished in-house from one or a variety of sources on the Internet. For example, an organization might hire a Web hosting firm to set up and run its Web site, an application
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Definition continues below.
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Making the most of OSS and service provider CRM
| sponsored by Pitney Bowes Group 1 Software
WEBCAST:
In this webcast, expert Jeffrey Paul Cotrupe will address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS).
Posted: 16 May 2008 | Premiered: Available On Demand
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Top 5 Online Billing Capabilities in the Communications Sector for the Ultimate User Experience
| sponsored by Pitney Bowes Group 1 Software
PODCAST:
Listen to this educational podcast now to discover the essential capabilities needed to help speed cash flow, reduce customer service costs and churn, and stay connected to customers.
Posted: 08 May 2008 | Premiered: 28 Apr 2008, 09:00 EDT (13:00 GMT)
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Sourcing Strategies for Human Resources (HR) - A Webcast by Forrester
| sponsored by Hexaware Technologies
WEBCAST:
View this Forrester Research Webcast to learn how you can utilize external sourcing alternatives to help improve the overall effectiveness of your human resources (HR) department.
Posted: 10 Apr 2008 | Premiered: Available On Demand
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IT OUTSOURCING SERVICES DEFINITION (continued): … service provider ( ASP) to provide specific back- and front-office applications, and an outside security firm to install and maintain a firewall and a virtual private network ( VPN). In a sense, the vendors act as the IT departments for the company, which is then free to focus on its core competency. E-outsourcing may also be provided in a package from one vendor that provides a wide range of services from other vendors. Usually e-outsourcing …
IT Outsourcing Services definition sponsored by SearchSOA.com, powered by WhatIs.com an online computer dictionary
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