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| Vertical Industries > Information Industry > |
Cable Network Industry
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ALSO CALLED: Cable Industry, Cable Networks, Cable Operators, Cable Systems, Cable Television Industry, and Subscription Programming Services
DEFINITION: Companies that operate cable TV systems.
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Telecom Providers look to managed services to differentiate from the competition
| sponsored by Alcatel-Lucent
PODCAST:
Telecom providers need to embrace higher-margin value-added services and guarantee network service quality to distinguish themselves from the competition and position themselves for growth.
Posted: 15 Aug 2008 | Premiered: 14 Aug 2008
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Making the most of OSS and service provider CRM
| sponsored by Pitney Bowes Group 1 Software
WEBCAST:
In this webcast, expert Jeffrey Paul Cotrupe will address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS).
Posted: 16 May 2008 | Premiered: Available On Demand
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Top 5 Online Billing Capabilities in the Communications Sector for the Ultimate User Experience
| sponsored by Pitney Bowes Group 1 Software
PODCAST:
Listen to this educational podcast now to discover the essential capabilities needed to help speed cash flow, reduce customer service costs and churn, and stay connected to customers.
Posted: 08 May 2008 | Premiered: 28 Apr 2008, 09:00 EDT (13:00 GMT)
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Getting the Best Results From Your Retention Programs
| sponsored by Portrait Software
PODCAST:
This podcast provides listeners with an insight into how top-performing financial and telecommunication companies are driving the best possible results from retention programs.
Posted: 15 Apr 2008 | Premiered: 15 Apr 2008, 09:00 EDT (13:00 GMT)
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BPM 101: What Is Business Performance Management and What Are the Benefits?
| sponsored by SearchCRM
WEBCAST:
This webcast will show you how to quantify BPM ROI and build the business case. It will also look at ways to leverage your existing systems to produce BPM benefits.
Posted: 20 Nov 2005 | Premiered: Available On Demand
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