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e-Tickets White Papers (View All Report Types)
 
Omni-Channel Strategies for a Complex World
sponsored by UXC Oxygen
WHITE PAPER: Lead your digital business by embracing and enabling omni-channel commerce. Discover ways to enable your customers and prospects to interact, engage, and transact on any device.
Posted: 18 Jul 2016 | Published: 18 Jul 2016

UXC Oxygen

Today’s State of Work: The Productivity Drain
sponsored by ServiceNow
WHITE PAPER: This white paper examines the inherent, time-consuming and expensive issue faced by IT managers that rely on manual processes. View now and see how automation and consumerization of support services seek to abolish this problem once and for good.
Posted: 08 Jul 2016 | Published: 08 Jul 2016

ServiceNow

Online Fraud Benchmark Report
sponsored by CyberSource
WHITE PAPER: To advance Australia's management of online fraud and business optimization, this online fraud benchmark report examines the country's state on these matters. Learn what 197 business professionals who make fraud management decisions had to say about e-commerce and how it affects selling goods or services online.
Posted: 20 Jun 2016 | Published: 20 Jun 2016

CyberSource

Ansible In Depth: A Playbook for Complex IT Orchestration
sponsored by Red Hat
WHITE PAPER: Discover in this white paper an in-depth overview of IT configuration management, deployment, and orchestration tool Ansible, accessible for all skill levels and purpose-built for easily deploying workloads to public and on premise clouds.
Posted: 11 Aug 2016 | Published: 11 Aug 2016

Red Hat

Unlock the Possibilities of HPE Synergy and Emerging Infrastructure Types
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This exclusive white paper introduces a new approach to IT architecture, the composable infrastructure. Inside, learn about the first, purpose-built platform for composable infrastructure, and examine the technology services that can help you succeed with this innovative approach to modern IT infrastructure.
Posted: 08 Jul 2016 | Published: 31 Dec 2015

Hewlett Packard Enterprise

Five Key Initiatives to Wow Your workforce with your Service Desk
sponsored by ServiceNow
WHITE PAPER: In this white paper, learn about five ways you can improve your service desk both internally and externally. Read on and see how you can enhance your workforce's productivity, improve end-user satisfaction, and much more.
Posted: 08 Jul 2016 | Published: 08 Jul 2016

ServiceNow

Defining and Simulating ITIL Processes with Advanced Business Modeling
sponsored by Global Knowledge
WHITE PAPER: In this white paper, learn how an advanced business modeler provides both the ability to visually define process activities and the ability to define detailed information about processes, including inputs, outputs, cost, revenue, roles, and resources.
Posted: 11 Mar 2016 | Published: 26 Feb 2016

Global Knowledge

Fully-Functional, Cloud-Based, and Omni-Channel: Compounding Your E-Commerce Strategy
sponsored by UXC Oxygen
WHITE PAPER: Cloud-based e-commerce strategies remove the complexities and high costs of an on premise approach to delivering seamless engagements and transactions. Learn how to leverage a full range of omni-channel commerce functions in scalable, flexible private cloud environments.
Posted: 18 Jul 2016 | Published: 18 Jul 2016

UXC Oxygen

Understanding NIST's Cloud Computing Reference Architecture: Part II
sponsored by Global Knowledge
WHITE PAPER: This second white paper in a series on Cloud Computing Reference Architecture focuses on the activities, processes, and requirements that cloud players need to follow in order to ensure a successful delivery of cloud services. It addresses the three active cloud players that may be involved in delivering cloud services to cloud consumers.
Posted: 06 Nov 2014 | Published: 06 Nov 2014

Global Knowledge

5 steps to aligning IT to the needs of your organization
sponsored by CISCO & INTEL® XEON® PROCESSOR
WHITE PAPER: Read this white paper to uncover the five steps you can take to align your IT to the needs of your organization. Inside, uncover how to develop a vision, leverage cloud to facilitate alignment, and much more.
Posted: 09 Oct 2015 | Published: 09 Oct 2015

CISCO & INTEL® XEON® PROCESSOR
 
 
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