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e-Outsourcing White Papers (View All Report Types)
Business Value of Managed Services
sponsored by IBM
WHITE PAPER: This white paper outlines the business value of managed services. Read on to learn about the results companies see when switching to managed services.
Posted: 01 Sep 2015 | Published: 01 Sep 2015


How one Australian Company Built Efficiencies Around their All-Star Team
sponsored by ConnectWise
WHITE PAPER: This white paper describes how IT solution provider PowerNET implemented an integrated business process management and sales analytics system to create profitability through efficiency.
Posted: 19 Feb 2015 | Published: 19 Feb 2015


Increase Employee Productivity with Cloud-Based IT Service Automation
sponsored by ServiceNow
WHITE PAPER: This white paper examines the challenges associated with replacing an inefficient ITSM platform, and outlines the benefits of switching to cloud-based IT service automation. Access this case study to learn how you can deploy a singular ITSM platform.
Posted: 27 Aug 2015 | Published: 30 Apr 2014


5 Reasons Cisco UCS is the best choice when migrating applications
sponsored by Cisco
WHITE PAPER: Here are five reasons why Cisco UCS is the best choice when migrating applications. Inside, learn what distinguishes this company for migration prowess better than others in the field and ultimately, come away with insight into how to ensure your application migration is as successful and headache-free as possible.
Posted: 07 Oct 2015 | Published: 07 Oct 2015


How To Sell Cloud Services to the Right Customers
sponsored by Solarwinds N-able
WHITE PAPER: This informative whitepaper provides valuable insight for MSPs about cloud impacts and the selling of managed services.
Posted: 25 Apr 2014 | Published: 25 Apr 2014

Solarwinds N-able

CW+: 500 Club case study: The Royal Mail approach to supplier relationship management
sponsored by
WHITE PAPER: Your IT department and your suppliers are at loggerheads. There is a culture of one-upmanship and awkwardness on both sides. It’s not quite war, but its getting there. What do you do?
Posted: 21 Oct 2011 | Published: 21 Dec 2010

How to Balance Consistency & Agility to Build a Perennially Relevant IT Solutions Business
sponsored by LogicNow
WHITE PAPER: This white paper explores how MSPs can adapt their business practices to balance consistency and agility, providing the reliable services their customers need today while also anticipating the needs of tomorrow.
Posted: 27 Aug 2015 | Published: 31 Dec 2014


The Business Value of Adopting Advanced Support Tools and Utilities
sponsored by Hewlett-Packard Company
WHITE PAPER: Discover the obstacles associated with supporting advanced technology in complex IT environments. Review what you should look for when considering support features and deliverables, and learn how specific support tools can enable improved problem resolution and minimize downtime.
Posted: 26 Apr 2012 | Published: 01 Sep 2011

Hewlett-Packard Company

The 101 Guide To The Cloud
sponsored by Rackspace Hosting
WHITE PAPER: You may have heard the term cloud computing or 'the Cloud', but could you describe what it is?
Posted: 16 Nov 2010 | Published: 16 Nov 2010

Rackspace Hosting

SunGard Cloud Computing: Resiliency is the Key to Success
sponsored by SunGard Availability Services
WHITE PAPER: Welcome to cloud computing. This white paper will briefly explain what cloud computing is, review the facts which underlie the hyperbole, and will consider both the benefits and challenges that it brings to organizations.
Posted: 18 Aug 2010 | Published: 18 Aug 2010

SunGard Availability Services
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