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How to Deal With a Perfect Storm of Disruption in the Managed Services Business
sponsored by N-able Technologies
WHITE PAPER: This guide explores some practical strategies for adapting your services to the rapid IT changes your customers are facing and how you can continue to provider top-notch services.
Posted: 28 Feb 2014 | Published: 31 May 2013

N-able Technologies

Choosing a Competitive Cloud Backup Solution for Service Provider Success
sponsored by Asigra
WHITE PAPER: This informative guide explores an effective cloud backup solution for managed service providers.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

Asigra

Case Study University of North Texas
sponsored by FrontRange Solutions Inc.
WHITE PAPER: This white paper introduces an ITSM solution that utilises the cloud, and eliminates the pain points of traditional infrastructure management.
Posted: 21 Jul 2014 | Published: 21 Jul 2014

FrontRange Solutions Inc.

Understanding the Vendor Neutral Archive
sponsored by BridgeHead Software
WHITE PAPER: Implementing a VAN can be rewarding for your organization, but it's critical that organizational strategies and objectives are understood to assure that all IT and service needs are met. This white paper analyzes factors that can affect a VNA deployment and considerations for a strategic deployment of a VNA.
Posted: 19 Sep 2014 | Published: 30 Apr 2014

BridgeHead Software

Are You Looking for a Way to End the Finger Pointing and Improve your Customers’ Experience?
sponsored by CA Technologies.
WHITE PAPER: This white paper explains the benefits of a monitoring solution that equips enterprise IT organizations and service providers with capabilities to dramatically improve service quality and reduce the costs and time of IT service delivery.
Posted: 04 Jun 2014 | Published: 30 Apr 2014

CA Technologies.

Data Centre Transformation - The Route to Business Service Optimisation
sponsored by Sungard
WHITE PAPER: Access this white paper to get survey results that provide insight into both existing practices and future developments in the data center. You'll also get tips on how organizations can improve the operational efficiency of their data centers and evaluate the potential of third-party data management.
Posted: 24 Sep 2014 | Published: 24 Sep 2014

Sungard

ITIL® 2015 and Beyond: Six Trends Driving the Increased Importance of the Service Desk
sponsored by Global Knowledge
WHITE PAPER: This white paper provides a snapshot of challenges for IT service and support and explains why the Service Desk is now more critical than ever.
Posted: 26 Aug 2014 | Published: 26 Aug 2014

Global Knowledge

Dell SupportAssist FAQ
sponsored by Dell, Inc. and Intel®
WHITE PAPER: This whitepaper features a series of frequently asked questions regarding Dell's SupportAssist technology.
Posted: 22 May 2014 | Published: 23 May 2013

Dell, Inc. and Intel®

IT as a service provider: Accelerating business results
sponsored by Dell Software
WHITE PAPER: In this resource, learn how you can increase collaboration between business and IT, with a multi-cloud management technology. Read on to discover how it enables IT to take and maintain control over cloud operations, while seamlessly meeting all the needs of business users.
Posted: 31 Oct 2013 | Published: 23 Oct 2013

Dell Software

Exploring Business and IT Friction: Myths and Realities
sponsored by BMC Software, Inc.
WHITE PAPER: This whitepaper explores the sources of friction between business users and IT and offers up recommendations on how to adjust your strategy to minimize these problems.
Posted: 27 Feb 2014 | Published: 17 Apr 2013

BMC Software, Inc.
 
 
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