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Workforce Management Software

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ALSO CALLED: WFM Software, Workforce Scheduling Software
DEFINITION: Software that allows managers to effectively balance work factors, such as optimal staff levels, anticipated workloads, resource availability and technological capability, all while considering elements such as employee preferences and unexpected absences.
Workforce Management SoftwareWhite Papers (View All Report Types)
101 - 125 of 128 Matches Previous Page  | Next Page
HR and the cloud: Myths vs. realities
sponsored by Ultimate Software
WHITE PAPER: Read this informative white paper to find common myths about human capital management (HCM) cloud software delivery dispelled.
Posted: 08 Jun 2012 | Published: 08 Jun 2012

Ultimate Software

How to find top talent with 12 tips
sponsored by Oracle Corporation
WHITE PAPER: This whitepaper provides solutions to the challenges companies have in all industries: jobs that must be performed—and performed well—for the companies to succeed. To ensure a flow of the right talent for these roles over time, the best practice is for organizations to build critical-talent pipelines.
Posted: 27 Sep 2012 | Published: 20 Mar 2014

Oracle Corporation

Simplify HR to Drive Performance Leading HR Organizations Share Their Strategies
sponsored by Workday
WHITE PAPER: This paper details 6 examples of leading global companies' HR departments that are at the forefront of workforce management strategies. Read this and learn how Four Seasons enables its employees to assist guests anytime, anywhere, or how Zappos.com aligns its organization around the company's 10 core values to offer exceptional customer service.
Posted: 29 May 2012 | Published: 29 May 2012

Workday

Talent Wars: The struggle for tomorrow’s workforce
sponsored by SAP America, Inc.
WHITE PAPER: This Economist Intelligence Unit report features results of a survey taken by 587 global market CEOs, CFOs, and CIOs on the shortage of talent for the demanding workforce.
Posted: 02 Feb 2012 | Published: 27 Jan 2012

SAP America, Inc.

Making WFM Work: Best Practices and ROI Model
sponsored by Calabrio, Inc.
WHITE PAPER: There has been tremendous innovation in contact center workforce management (WFM) over the past three years, with new vendors and offerings entering the scene. Find out how the new generation of WFM solutions are easier to use, improve agent satisfaction, enhance customer experience and cut costs.
Posted: 31 Jan 2012 | Published: 24 Jan 2012

Calabrio, Inc.

Business Process Management as a Blueprint for Mobile Workforce Management
sponsored by ViryaNet Ltd
WHITE PAPER: Read this white paper to learn the fundamentals and benefits of business process management (BPM), and how BPM systems work so well the mobile workforce management industry.
Posted: 23 Jan 2012 | Published: 23 Jan 2012

ViryaNet Ltd

Real-time Mobile Apps Boost Workforce Productivity
sponsored by AT&T Corp
WHITE PAPER: This paper shows ways to combine mobile devices with a robust wireless network and complementary Software-as-a-Service (SaaS)-based offerings that will allow you to choose applications that fit your needs, empowering your workers to make efficient use of time in the field.
Posted: 04 Oct 2011 | Published: 04 Oct 2011

AT&T Corp

The Formula for Project Success
sponsored by AtTask
WHITE PAPER: Project management approaches that address the needs of the entire organization enable greater efficiency and profitability. Inside this white paper, find out which 3 key drivers can help increase workforce engagement during your next project.
Posted: 12 Aug 2011 | Published: 12 Aug 2011

AtTask

Leveraging Workforce Management to Deliver Exceptional Customer Experience
sponsored by Infor WFM Workbrain
WHITE PAPER: Read this white paper for a more in-depth look at workforce management tools and how they can work in concert with retail initiatives to deliver on customer expectations.
Posted: 11 Aug 2011 | Published: 08 Aug 2011

Infor WFM Workbrain

Workforce Management: "Scheduling to the Opportunity"
sponsored by Infor WFM Workbrain
WHITE PAPER: In the face of shrinking margins, today’s retailers seek a large competitive advantage. Given that a retailer’s largest controllable expense is its workforce, retailers that implement a solution that gives real-time visibility into labor practices and generates optimized schedules will help with labor costs, store sales and customer service levels.
Posted: 03 Feb 2011 | Published: 03 Feb 2011

Infor WFM Workbrain

Human Capital: The New Measure of Performance in Manufacturing
sponsored by Kronos Incorporated
WHITE PAPER: This paper explains how workforce selection - using science-based Behavioral Assessments to screen, select, and hire the best talent - is emerging as a vital new source of strategic advantage for manufacturers. Read on to learn how using behavioral assessments to hire new employees can greatly improve the accuracy of hiring decisions.
Posted: 15 Oct 2010 | Published: 15 Oct 2010

Kronos Incorporated

7 Signs You Work Harder for your ERP Than it Works for You
sponsored by Kronos Incorporated
WHITE PAPER: Think an ERP is the solution for your workforce management needs? Stop and consider how hard you would have to work, to make your ERP work for you. This paper presents seven signs that will tell you that it’s time to go with Kronos.
Posted: 10 Jun 2010 | Published: 10 Jun 2010

Kronos Incorporated

Maximizing Workforce Management with Best-of-Breed Solutions
sponsored by Kronos Incorporated
WHITE PAPER: This paper describes the challenges organizations face in effectively handling workforce management processes and highlights how automation and tools can enable organizations to improve their workforce management processes and thereby deliver benefits to the business.
Posted: 09 Mar 2010 | Published: 09 Mar 2010

Kronos Incorporated

Legacy Tools: Not Built for Today's Helpdesk
sponsored by LogMeIn, Inc.
WHITE PAPER: This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs.
Posted: 16 Sep 2009 | Published: 16 Sep 2009

LogMeIn, Inc.

Unlock the Hidden IT Opportunities in Troubled Economic Times
sponsored by BMC Software, Inc.
WHITE PAPER: IT executives are under intense pressure to cut costs, and that pressure is significantly increased by the current grim economic outlook. So, how can your organization weather this economic storm? Surprisingly, a variety of opportunities for IT are hidden within today's financial challenges. Learn how with the right approach, processes, and...
Posted: 18 Jun 2009 | Published: 15 Jun 2009

BMC Software, Inc.

Driving IT help desk efficiency with customer-centric remote support
sponsored by GoToAssist
WHITE PAPER: Help desk managers servicing large mobile workforces, such as remote employees and workers on the road, face significant challenges. This white paper will examine key IT help desk challenges and reveal the many advantages of customer-centric remote support.
Posted: 07 May 2009 | Published: 01 May 2008

GoToAssist

Enhancing Interaction Center ROI in Turbulent Economic Times
sponsored by SAP America, Inc.
WHITE PAPER: Interaction center managers, along with their counterparts in sales, marketing, and service, are being asked to deliver greater value on shoestring budgets. While the conventional reaction in tough economic times is to simply cut costs and services, the nature of the current downturn indicates that austerity measures of the past won't work today.
Posted: 27 Apr 2009 | Published: 27 Apr 2009

SAP America, Inc.

The Lean Workforce: Applying Lean Principles to improve workforce management
sponsored by Kronos Incorporated
WHITE PAPER: Using Lean principles, manufacturers have made significant improvements to their operations, from improved productivity, increased resource utilization, to a more accurate understanding of product costs. One area where manufacturers may not have thought to apply Lean is the workforce.
Posted: 25 Mar 2009 | Published: 25 Mar 2009

Kronos Incorporated

Overall Labor Effectiveness (OLE): The Business Case for Labor Productivity
sponsored by Kronos Incorporated
WHITE PAPER: Manufacturers have made great strides in optimizing materials usage by implementing powerful supply chain applications, but the labor side of the equation, which concerns a company's most vital and controllable resource, has been largely neglected.
Posted: 25 Mar 2009 | Published: 25 Mar 2009

Kronos Incorporated

Flexing the Workforce: Using Overall Labor Effectiveness to Manage Fluctuating Demand
sponsored by Kronos Incorporated
WHITE PAPER: Flexing the workforce is an efficient way to maintain labor effectiveness when there is changing demand. But when it's used ineffectively, it can act as a buffer that masks inefficiency.
Posted: 25 Mar 2009 | Published: 25 Mar 2009

Kronos Incorporated

Six Tips to Help Reduce Costs and Boost Productivity
sponsored by Kronos Incorporated
WHITE PAPER: Falling demand. Sweeping layoffs. And widespread plant closings. Unprecedented economic challenges are driving manufacturers to find new ways to reduce costs, increase productivity, and make better decisions. Decisions that can help optimize the use of labor and resources.
Posted: 25 Mar 2009 | Published: 25 Mar 2009

Kronos Incorporated

HP Virtual Server Environment Capitalizes on Workload Management Integration
sponsored by Hewlett-Packard Company
WHITE PAPER: Virtualization can significantly improve the utilization of computing resources. In this white paper learn how virtualization can assign unused resources to workloads in other parts of an organization that can benefit from them.
Posted: 16 Oct 2008 | Published: 16 Oct 2008

Hewlett-Packard Company

Configuring and Managing Storage for Remote Sites
sponsored by Overland Storage
WHITE PAPER: Organizations with multiple locations face unique challenges when configuring and maintaining a network storage solution. In this paper learn about how to achieve a successful configuration and management of a distributed NAS solution.
Posted: 17 Sep 2008 | Published: 16 Sep 2008

Overland Storage

Productivity, Internet Abuse, and How to Improve One by Eliminating the Other
sponsored by Bloxx, Inc.
WHITE PAPER: This white paper explains the effect of Internet abuse on employee productivity, which is huge and not fully appreciated.
Posted: 05 Sep 2008 | Published: 05 Sep 2008

Bloxx, Inc.

The Paperless Office-Turning the Page on Paper Use
sponsored by SpringCM
WHITE PAPER: This whitepaper explains the benefits of a paperless office using SpringCM. Learn how to establish an inbound e-mail address and fax number to capture paper and digital content, and have incoming transmissions routed to SpringCM, saving time and paper.
Posted: 12 Aug 2008 | Published: 01 Aug 2008

SpringCM
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