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Wireline Directory Assistance Services White Papers (View All Report Types)
 
A Field Guide to Marketing in the IT Channel
sponsored by Intronis
WHITE PAPER: Discover insights into how managed service providers become highly effective in their marketing efforts, including which channels they use, tactics that work best, and tools that help them make marketing a priority.
Posted: 06 May 2016 | Published: 06 May 2016

Intronis

How to Deploy Infrastructure as a Service (IaaS) with a Solid Cloud Foundation
sponsored by IBM
WHITE PAPER: In this white paper, learn how to deploy infrastructure as a service (IaaS) by way of integrating cloud with your IT resources and processes.
Posted: 22 Jan 2016 | Published: 31 Dec 2015

IBM

Top 3 Reasons Your Enterprise Network Matters More in the Cloud Era
sponsored by Juniper Networks, Inc.
WHITE PAPER: Explore the top 3 IT trends that will impact your cloud networking strategy, and learn how to build a network that's 100% cloud-ready. Read on to prepare your network for high bandwidth demands, high SLAs, increased scalability and security requirements, and more.
Posted: 04 May 2016 | Published: 31 Dec 2015

Juniper Networks, Inc.

Outshine “Shadow IT” — Be Your Own Cloud
sponsored by Axway
WHITE PAPER: Discover how you can outshine shadow IT by creating a personal cloud for your organization.
Posted: 18 Mar 2016 | Published: 18 Mar 2016

Axway

MSPs: Monitor, Manage and Support Customers at a Higher Level
sponsored by Solarwinds N-able
WHITE PAPER: This white paper can help you advance your MSP business by showing you how to implement software that enables you to resolve issues more effectively.
Posted: 29 May 2015 | Published: 29 May 2015

Solarwinds N-able

Driving Growth and Innovation with a Trusted Support Resource
sponsored by IBM
WHITE PAPER: In this paper, you will discover a technical support service designed to help you respond effectively to changing demands. Read on to learn about integrated, proactive support that will simplify your IT asset management, enhance service quality, and control IT costs.
Posted: 10 Mar 2016 | Published: 10 Mar 2016

IBM

Buyer's Guide: IT Service Support Management Tools
sponsored by ServiceNow
WHITE PAPER: This Gartner resource compares leading IT service support management vendors, evaluating the pros and cons of each option. Read on to determine which vendor fits your organization's needs.
Posted: 10 Mar 2016 | Published: 26 Aug 2015

ServiceNow

ABCs of ITIL®
sponsored by Global Knowledge
WHITE PAPER: Learn the ITIL® concepts of accountability, boundaries, and consistency (the ABCs) and discover how ITIL helps establish, manage, and maintain the ABCs.
Posted: 31 Mar 2015 | Published: 31 Mar 2015

Global Knowledge

IT Stress Test: Diagnosing Your Service Management Problems
sponsored by ServiceNow
WHITE PAPER: This resource provides a quick and easy interactive stress test to help you diagnose the causes of your biggest IT headaches. Take the test now to learn how can proactively improve your organization rather than simply fix what's broken.
Posted: 07 Mar 2016 | Published: 31 Dec 2015

ServiceNow

Understanding NIST's Cloud Computing Reference Architecture: Part I
sponsored by Global Knowledge
WHITE PAPER: This second white paper in a series on Cloud Computing Reference Architecture focuses on the activities, processes, and requirements that cloud players need to follow in order to ensure a successful delivery of cloud services. It addresses the three active cloud players that may be involved in delivering cloud services to cloud consumers.
Posted: 06 Nov 2014 | Published: 06 Nov 2014

Global Knowledge
 
 
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