E911 VoIP Essentials for Enterprise Deployments
sponsored by XO Communications
WHITE PAPER:
Deploying VoIP across multiple business locations is a great way to simplify and streamline your distributed network and reduce costs, but how does a business provide E911 effectively across the enterprise and what are the legal requirements?
Posted: 02 Dec 2010 | Published: 02 Dec 2010
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Anticipate IT issues before they impact your business
sponsored by Hewlett-Packard Limited
WHITE PAPER:
In today's dynamic IT environments containing innumerable applications, CIOs are constantly searching for better ways to anticipate problems and take care of them before they negatively impact the business. Learn 5 key features and benefits of predictive analytics that can help.
Posted: 08 Mar 2012 | Published: 01 Nov 2011
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Evaluating ITIL Help Desk/Service Desk Software Top 10 Considerations
sponsored by Cherwell
WHITE PAPER:
This white paper demystifies some of the common misconceptions surrounding help desk software selection. Inside, you'll find the top ten considerations for evaluating a help desk software solution.
Posted: 24 Jan 2013 | Published: 24 Jan 2013
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10 Tech Skills Heading the Way of the Dinosaur - 2013 Edition
sponsored by Global Knowledge
WHITE PAPER:
There are many articles devoted to what is hot in the IT industry, so we won't rehash them here. Instead, we will focus on skills that are going away. If these skills are all you have, soon you may be in an unemployment line. If these skills are the most recent ones you have, NOW is the time to update your skill set and prepare for the future.
Posted: 08 May 2013 | Published: 08 May 2013
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Enterprise Cloud Services − Unified Communications Alcatel-Lucent At-A-Glance: Exceptional Reliability, Scalability, and Security
sponsored by Hewlett-Packard Company
WHITE PAPER:
Discover how you can dissolve the barriers of time and distance by leveraging a unified communications solution that helps you evolve toward converged IT and telecom infrastructures that are efficient, flexible, and can easily adapt to the needs of fast-changing markets.
Posted: 04 Apr 2013 | Published: 31 Jul 2012
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Cloud Computing for CIOs: Getting Inside the Mind of Your CFO
sponsored by HP & Intel®
WHITE PAPER:
Making business decisions for cloud computing is no longer strictly an IT function, more and more CFOs are now getting involved in the planning and application. Check out this white paper to see how combining organizational forces will add real business value to your organization.
Posted: 28 Feb 2013 | Published: 31 May 2012
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SIP Trunking 101: A Primer
sponsored by Intelepeer
WHITE PAPER:
To be successful, unified communications and collaboration applications require a communications service that can support and expand with its evolving set of capabilities. SIP trunking provides exactly that. View this resource to learn more!
Posted: 11 Apr 2013 | Published: 28 Sep 2012
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Cloud Computing on a Smarter Planet
sponsored by IBM
WHITE PAPER:
The true promise of cloud isn’t just about advancing IT; it’s about reinventing business. Leading companies are unlocking the deeper potential of cloud as a way to manage not just their IT but also their businesses. They’re discovering that cloud can help them create new marketplaces, smarter business services and profitable new revenue streams.
Posted: 15 Nov 2011 | Published: 15 Nov 2011
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Best Practices for Migrating to a New Service Desk Platform
sponsored by Nimsoft, Inc.
WHITE PAPER:
This white paper offers guidelines and best practices for IT organizations that are in the midst of, or are planning a migration to a new service desk platform. Within, learn how you can effortlessly migrate your tickets, workflow, knowledge articles, and more.
Posted: 05 Jul 2012 | Published: 05 Jul 2012
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Part the Clouds: Find the True Business Value
sponsored by Dell, Inc. and Intel®
WHITE PAPER:
A company-wide journey to the cloud can be very complex and is accomplished in multiple stages, with many intermediate goals to meet. This white paper discusses how one provider offers the right hardware, software and services to smooth your transition and ensure an optimal cloud experience.
Posted: 21 Nov 2011 | Published: 21 Nov 2011
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