How Mobile Devices are Driving Innovations in Contact Centers
sponsored by Avaya
WHITE PAPER:
Failing to adopt a customer service strategy for mobile devices could put your business at a serious disadvantage. Gartner research suggests that 80% of companies will suffer revenue loss from the lack of customer support on mobile devices by 2013. Read this paper to learn how to utilize the opportunities mobility offers customer service.
Posted: 29 Oct 2012 | Published: 29 Oct 2012
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CW+: Mobile Games: App store strategies, business models and forecasts
sponsored by ComputerWeekly.com
WHITE PAPER:
The last two years have been, without a doubt a renaissance era, in mobile games. Driven by the iconic iPhone and its complementing App Store, developers great and small are reaping the rewards of heightened interest in the platform.
Posted: 21 Oct 2011 | Published: 05 Feb 2011
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Mobilize Your CRM Investment, Empower Your Sales Teams
sponsored by Kony
WHITE PAPER:
This white paper introduces a mobile customer relationship management technology that gives your sales team access to account, lead, opportunity, and customer information on any device, at any time. Read on to learn how this technology enables a more efficient, productive sales force and can provide your company with a multitude of benefits.
Posted: 02 May 2013 | Published: 31 Dec 2012
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Marketing Executive Strategy Brief
sponsored by Oracle Corporation
WHITE PAPER:
In this white paper, explore the deep connection between customer experience and business value, and discover how third-party marketing and loyalty strategies and services can bolster that connection.
Posted: 03 Apr 2013 | Published: 31 Jul 2012
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Five reasons why mobilising Windows applications is simpler than you think
sponsored by Citrix
WHITE PAPER:
In this white paper, uncover five myths about Windows application development and how your company can go mobile relatively painlessly.
Posted: 11 Mar 2013 | Published: 11 Mar 2013
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Mobility is Sweeping Across the Enterprise
sponsored by SAP America, Inc.
WHITE PAPER:
Learn about the momentum behind enterprise mobility and about SAP's plans for keeping up.
Posted: 23 Mar 2011 | Published: 23 Mar 2011
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Increasing Productivity for the Windows Mobile Workforce
sponsored by Celio Corp / REDFLY Mobile Companion
WHITE PAPER:
The REDFLY Mobile Companion is a smartphone terminal that allows the smartphone to be used like a laptop when connected to REDFLY, its 80-key keyboard and 8-inch display allow users to interact with Word Mobile just like any word processor.
Posted: 30 Oct 2008 | Published: 29 Aug 2008
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Realizing Rapid ROI Through Mobility
sponsored by BlackBerry
WHITE PAPER:
Companies are reaping the benefits from mobile CRM, field service and sales force automation processes with the latest Research In Motion (RIM) offerings. Read this white paper to learn more!
Posted: 18 Feb 2010 | Published: 18 Feb 2010
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Empowered Customers Drive Collaborative Business Evolution
sponsored by IBM
WHITE PAPER:
Read this groundbreaking new study, conducted by Forrester Consulting on behalf of IBM, to understand how empowered customers are changing the way business is doing business—today and in the future.
Posted: 13 Aug 2012 | Published: 31 May 2012
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Mobile Virtualization and Remote Access on Windows Mobile Smartphones
sponsored by Celio Corp / REDFLY Mobile Companion
WHITE PAPER:
Remote access and virtualization on the smartphone is a secure and efficient way to provide the mobile workforce access to robust applications and desktop features.
Posted: 30 Oct 2008 | Published: 29 Aug 2008
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