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Wireless Customer Relationship Management

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Wireless Customer Relationship Management White Papers (View All Report Types)
 
Smartphones Explained
sponsored by Global Knowledge
WHITE PAPER: This paper focuses on the smartphone and why it has become the mobile user's preference for accessing mobile networks and the benefits that can be achieved by using them.
Posted: 25 Jan 2010 | Published: 25 Jan 2010

Global Knowledge

Creating the Enterprise-Class Tablet Environment
sponsored by BlackBerry
WHITE PAPER: Discover more information about how tablets are affecting the workplace and why enterprises need to implement a tablet strategy for a secure and effective environment.
Posted: 02 Dec 2011 | Published: 02 Dec 2011

BlackBerry

Smartphone market set to expand as vendors vie for position
sponsored by ComputerWeekly.com
WHITE PAPER: The Smartphone market is characterised by increasing competition on one hand and healthy growth prospects in the medium-term on the  other. Barriers to entry are high for most players, owing to the global nature of the  mobile industry and the consequent financial strength required to enter the market.
Posted: 25 Oct 2011 | Published: 25 Oct 2011

ComputerWeekly.com

High Performance Organizations Empower Employees with Real-Time Analytics
sponsored by SAP America, Inc.
WHITE PAPER: This Aberdeen Analyst Insight highlights the challenges to come, and brings focus to issues that organizations need to consider in order to successfully deploy mobile analytics to their front line. Learn how mobile BI capabilities can enhance your employees timely decisions by making real-time information readily available.
Posted: 31 Aug 2011 | Published: 31 Aug 2011

SAP America, Inc.

Mobile Solutions for Increasing Sales Productivity and Revenue
sponsored by Sybase, an SAP company
WHITE PAPER: The most effective sales are face-to-face sales, yet sales representative only spend 26% of their time selling face-to-face. The rest of their time is taken up with administrative tasks, prep and travel. Learn how Sybase Mobile Solutions for SAP can increase sales productivity and bring the advantages of business mobility to your organization.
Posted: 01 Apr 2010 | Published: 01 Apr 2010

Sybase, an SAP company

Keeping Up with the Mobile Consumer
sponsored by SAP America, Inc.
WHITE PAPER: Mobile applications and devices have galvanized the retail industry. Read this white paper to learn about the business challenges, opportunities, organizational inhibitors, and technology enablers for retail industry mobility. Find recommendations for keeping the consumer at the center of your mobile strategy.
Posted: 27 Mar 2012 | Published: 27 Mar 2012

SAP America, Inc.

Five Calls to Make When Developing a Mobile Learning Strategy
sponsored by SkillSoft
WHITE PAPER: This brief resource provides tips for deploying mobility in the workplace.
Posted: 18 Apr 2012 | Published: 18 Apr 2012

SkillSoft

5 Steps to Serving Customers in a Mobile World
sponsored by Voxeo
WHITE PAPER: This brief resource outlines 5 steps you can take now to successfully engage customers across channels and realize profits.
Posted: 22 Mar 2012 | Published: 22 Mar 2012

Voxeo

It's All about the Salesperson: Taking Advantage of Web 2.0
sponsored by Oracle Corporation
WHITE PAPER: This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly.
Posted: 19 Sep 2008 | Published: 19 Sep 2008

Oracle Corporation

Unified Self-Service: Delivering on the Value of Multi-Channel Customer Interactions
sponsored by Voxeo
WHITE PAPER: This informative paper addresses how your company can enhance service, lower costs and increase revenue by taking advantage of these new mediums and expanding the ways in which you communicate with your customers.
Posted: 20 Mar 2012 | Published: 20 Mar 2012

Voxeo
 
 
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