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May 27, 2012

Business of Information Technology > Business Processes > Marketing > Marketing Literature >
White Papers
ALSO CALLED: Position Papers, Whitepapers, IT White Papers, Technology Whitepapers, Technology White Papers DEFINITION: A white paper is an article that states an organization's position or philosophy about a social, political, or other subject, or a not-too-detailed technical explanation of an architecture, framework, or product technology. Typically, a white paper explains the results, conclusions, or construction resulting from some organized committee or research collaboration or design and development effort. … Definition continues below.
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10 Benefits of Configure/Price/Quote software sponsored by Steel Brick WHITE PAPER: This paper explains the benefits of Configure/Price/Quote (CPQ) tools, including faster and more accurate sales engines as well as improving performance and revenue. Posted: 14 Dec 2011 \| Published: 14 Dec 2011 TOPICS: Marketing \| Price Quotes \| Sales \| Sales and Marketing Software

10 Ways to Simplify Email Delivery for Developers sponsored by SendGrid WHITE PAPER: Find out how to prevent ISPs from confusing your legitimate messages with spam and ensure that your emails are promply delivered. Review the top ten reasons you need an email delivery service to guarantee the success of your email program. Posted: 02 Jan 2012 \| Published: 02 Jan 2012 TOPICS: Campaign Management \| Campaign Management Software \| CRM \| Customer Service Best Practices \| Customer Support Software \| Marketing \| Spam

2-Layer BPM: Oracle’s Unique Strategy Towards Exceptional Agility and Business Process Efficiencies sponsored by Oracle Corporation WHITE PAPER: A new approach to Business Process Management (BPM) is the use of BPM and SOA together in a layering strategy. This white paper explores the BPM layered concept and offers a case study of how ABN AMRO, one of the world's largest financial institutions, has benefited from its deployment. Posted: 21 Dec 2009 \| Published: 21 Dec 2009 TOPICS: Business Management \| Business Models \| Business Process Management \| Business Process Modeling \| Business Processes \| Oracle (Product) \| Productivity \| SOA

A High-Level Look at BPM from Pegasystems, TIBCO & IBM sponsored by IBM WHITE PAPER: Lustratus Research, a leading analyst, compares business process management (BPM) from Pegasystems, TIBCO & IBM to uncover the best approach to process improvement in terms of total cost of ownership, risk of investment, time to value, and overall value. Posted: 03 Nov 2011 \| Published: 03 Nov 2011 TOPICS: Business Process Automation \| Business Process Automation Software \| Business Process Management \| Business Process Management Software \| Business Process Modeling \| Business Processes

Accelerate Performance in Human Resources sponsored by SAP America, Inc. WHITE PAPER: This white paper addresses HR challenges and metrics solutions for improving operations. Posted: 02 Feb 2012 \| Published: 02 Feb 2012 TOPICS: Business Performance Management \| Business Processes \| Human Resources Management \| Human Resources Software \| Metrics

Agile Decision Services: How IBM ILOG’s Business Rule Management System Helps Organizations Deliver Fast Time to Value for Business and IT sponsored by IBM WHITE PAPER: This paper explores the challenges of trying to deliver quick time-to -value for IT projects and achieve the status of ‘agile enterprise’. It illustrates how IBM® WebSphere® ILOG BRMS can facilitate the alignment of IT with business and support the implementation of an ADS to provide business value within months of project adoption. Posted: 12 Dec 2010 \| Published: 12 Dec 2010 TOPICS: Application Development \| Application Server Hardware \| Application Server Software \| Applications Management \| Applications Management Software \| Business Management \| Business Process Management \| Business Process Management Software \| Business Processes \| WebSphere

Analyst's take: Microsoft Dynamics CRM boosts customer service and company profits sponsored by ComputerWeekly.com WHITE PAPER: Microsoft Dynamics CRM enables organizations to improve customer service, effectively manage marketing and communications, and increase sales productivity, ultimately driving increased profits and reduced costs. Posted: 21 Oct 2011 \| Published: 21 Oct 2011 TOPICS: Business Communications \| Business Processes \| Business Systems

Automate Document Processing with SAP sponsored by Esker Inc. WHITE PAPER: This paper identifies some of the challenges involved with automating document processing and how to overcome them. Also learn the benefits available to you after you successfully quit paper and manual processing. Posted: 03 Jan 2012 \| Published: 03 Jan 2012 TOPICS: Business Process Automation \| Business Process Automation Software \| Business Process Management \| Business Process Management Software \| Business Processes \| Document Management \| SAP (Product)

Automating Fax and Email Orders into ERP sponsored by Esker Inc. WHITE PAPER: This white paper offers an overview of key considerations for implementing a strategy to automate fax and email orders (plus EDI, web and other order sources) into your enterprise resource planning (ERP) system. Posted: 18 May 2012 \| Published: 18 May 2012 TOPICS: Business Process Automation \| Business Process Automation Software \| Business Process Management \| Business Process Management Software \| Business Processes \| Email Management Services \| ERP \| ERP Software \| Fax Services \| Order Management Systems \| Sales Order Management \| Sales Orders \| SAP (Product)

Automating Sales Order Management with SaaS sponsored by Esker Inc. WHITE PAPER: Automated order management software can be expensive and complex to implement. Read this white paper to learn how leveraging SaaS for order processing automation can save you time and money. Posted: 18 May 2012 \| Published: 18 May 2012 TOPICS: Business Process Automation \| Business Process Automation Software \| Business Process Management \| Business Process Management Software \| Business Processes \| Order Management Systems \| SaaS ERP \| Software as a Service

Budgeting: Beyond Spreadsheets sponsored by IBM WHITE PAPER: With new technologies—such as planning and analysis solutions powered by IBM Cognos® software—companies are automating the process, getting faster reports and data that fuel “what is” and “what if” scenarios. Read this paper to learn more. Posted: 15 Oct 2010 \| Published: 15 Oct 2010 TOPICS: Budgeting \| Business Process Automation \| Business Process Automation Software \| Business Process Management \| Business Process Management Software \| Business Processes \| Forecast/Demand Management Software \| Forecasting, planning and budgeting software \| Software Selection

Cloud Services for Fax Communication in SAP sponsored by Esker Inc. WHITE PAPER: In this white paper, learn how cloud faxing addresses inefficiency of fax machines, hidden costs of fax servers, and the functional limitations of basic outsourced fax services. Posted: 03 Jan 2012 \| Published: 03 Jan 2012 TOPICS: Business Process Management \| Business Processes \| Cloud Computing \| Cloud Management \| Fax Equipment \| Fax Services \| SAP (Product)

Compliance in the Corporate World How Fax Server Technology Minimizes Compliance Risks sponsored by OpenText WHITE PAPER: This white paper explores the potential compliance related benefits to adopting fax server technology. Posted: 11 Apr 2012 \| Published: 11 Apr 2012 TOPICS: Business IT Alignment \| Business of Information Technology \| Business Process Management \| Compliance Audits \| Compliance Best Practices \| Document Imaging \| Document Management \| Documentation \| Fax Equipment \| Fax Formats \| Fax Machines \| Fax Server Hardware \| Fax Software \| Risk Management

Consolidate Fax to Cut Costs and Ensure Reliable Communications sponsored by OpenText WHITE PAPER: This whitepaper explores how fax consolidation can help business stretch their IT dollars farther while maintaining the services that support their business processes and revenue generation. Posted: 11 Apr 2012 \| Published: 11 Apr 2012 TOPICS: Business Integration \| Business IT Alignment \| Business Management \| Business of Information Technology \| Business Performance Management \| Business Process Management \| Document Imaging \| Document Management \| Document Management Software \| Fax Equipment \| Fax Formats \| Fax Machines \| Fax Server Hardware \| Fax Software \| Information Management \| Network Peripheral Hardware

Creative Commentary: The Business Value of a Developer Operations Bridge sponsored by SERENA Software, Inc. WHITE PAPER: Read this white paper to learn how to successfully integrate your development and operations management processes after an ALM implementation to: gain trust and alignment between the two teams, increase user satisfaction with IT, and increase business value and risk management. Posted: 03 Apr 2012 \| Published: 03 Apr 2012 TOPICS: Application Development \| Application Integration \| Application Life-Cycle Management \| Application Life-Cycle Management Software \| Application Performance Management \| Application Performance Management Software \| Business Process Management \| Business Processes \| Operational Support Systems

Cut Coding for Faster Service Desk Deployments sponsored by Nimsoft, Inc. WHITE PAPER: Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term. Posted: 04 Jan 2012 \| Published: 04 Jan 2012 TOPICS: Business IT Alignment \| Business Processes \| Help Desk Management \| Help Desk Management Services \| Help Desk Software \| Help Desks \| IT Service Management \| IT Services

CW+: The Open Group: Strengthening your business case for using cloud sponsored by ComputerWeekly.com WHITE PAPER: With the rapid emergence of technologies, it is important for business executives and stakeholders to focus on the real business challenges and the needs of the enterprise. This White Paper provides a high-level depiction of real-world business problems that were addressed using Cloud computing. Posted: 24 Oct 2011 \| Published: 24 Oct 2011 TOPICS: Business Performance Management \| Business Processes \| Cloud Computing \| Cloud Management

Data Quality: A Survival Guide to Marketing sponsored by SAP America, Inc. WHITE PAPER: Discover the concept of data as it pertains to marketing, and particularly as it is supported by data quality functions inside of the broader EIM framework. This white paper reviews how to improve your customer data for marketing effectiveness. Posted: 05 Jan 2011 \| Published: 05 Jan 2011 TOPICS: Data Analytics \| Data Collection \| Data Integration \| Data Management \| Data Quality \| Marketing

DevOps: Advances in Release Management and Automation -- The Ovum Rainbow Map for DevOps Solutions Comparing 11 Vendors sponsored by SERENA Software, Inc. WHITE PAPER: DevOps, new tools for improved automation and release management, are taking the software development world by storm. Read this detailed white paper for a comparison of the 11 top vendors in this new space. Learn the strengths and weaknesses of each competitor and determine which one would best suit your development team's needs. Posted: 09 Apr 2012 \| Published: 09 Apr 2012 TOPICS: Application Development \| Business Process Automation \| Business Process Automation Software \| Business Processes \| Software Development Life-Cycles \| Software Development Methodologies \| Software Development Tools \| Software Project Management \| Software Quality Assurance \| Software Testing \| Workflow Software

Eliminate Manual Accounts Payable to Gain Efficiency Benefits sponsored by Esker Inc. WHITE PAPER: In this paper, discover the results that Esker research found indicating that accounts payable automation can typically save organizations 40 to 60 percent of operational and administrative AP costs. Also explore the abundant benefits that automated processing of vendor invoices can help business like yours achieve. Posted: 03 Jan 2012 \| Published: 03 Jan 2012 TOPICS: Accounting \| Business Process Automation \| Business Process Automation Software \| Business Process Management \| Business Process Management Software \| Business Processes \| SAP (Product) \| Workflow Software

Embedded or Best-of-Breed: What’s Better When It Comes to Warehouse Management? sponsored by Epicor Software Corporation WHITE PAPER: This paper will help you identify and examine the vital points to consider as you seek the best warehouse management system (WMS) solution to accomplish your goals and move your company into a more competitive position. Posted: 25 Oct 2011 \| Published: 25 Oct 2011 TOPICS: Business Processes \| ERP \| Manufacturing \| Manufacturing Industry \| Supply Chain Management \| Supply Chains \| Warehouse Management \| Warehouse Management Software \| Warehouses

Enabling Sustainable Compliance Management sponsored by IBM WHITE PAPER: Read this white paper to see how adopting a sustainable security compliance strategy minimizes risk, while making proper use of people, process and technology. Also learn how you can cost-effectively comply with regulations, while maintaining business flexibility to achieve mission goals. Posted: 22 Dec 2008 \| Published: 22 Dec 2008 TOPICS: Best Practices \| Business Processes \| Compliance (Systems Operations) \| Compliance Audits \| Compliance Software \| Data Security \| Enterprise \| HIPAA

Establishing IT Operations in Emerging Markets: Strategies to Connect to the Global Infrastructure sponsored by SkillSoft WHITE PAPER: This white paper explores the critical role of IT for businesses entering emerging markets. Within, you'll find valuable advice from three top IT leaders drawing from their experience in this setting. Posted: 24 Apr 2012 \| Published: 24 Apr 2012 TOPICS: Business Architectures \| Business Communications \| Business Development \| Business Intelligence \| Business IT Alignment \| Business Management \| Business of Information Technology \| Business Process Management \| IT Best Practices \| IT Departments \| IT Industry \| IT Infrastructure \| IT Management

Executive Dialogue: Finding Customer Loyalty in a Multichannel World sponsored by Oracle Corporation WHITE PAPER: Loyal customers are the lifeblood of a business. Read this paper for a discussion, given by executives Don Peppers and Melissa Boxer, of the four key principles of success in gaining customer loyalty. Posted: 02 Apr 2010 \| Published: 02 Apr 2010 TOPICS: CRM \| CRM Best Practices \| Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Market Trends \| Marketing

F&A BPO services: Life beyond lift and shift sponsored by Hewlett-Packard Limited WHITE PAPER: Learn how your business can benefit from business process outsourcing (BPO) for finance and accounting, as well as critical factors in building a BPO relationship. Posted: 15 Feb 2012 \| Published: 15 Feb 2012 TOPICS: Accounting \| Accounting Software \| Business Process Automation \| Business Process Automation Software \| Business Process Management \| Business Process Management Software \| Business Process Outsourcing \| Business Processes \| Outsourcing

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WHITE PAPERS DEFINITION (continued): … Several versions of Webster's indicate that the term arose within the past few decades in England to distinguish short government reports from longer, more detailed ones that were bound in blue covers and referred to as "blue books" (not to be confused with the blue books used when taking college exams). A shorter government publication providing a report or position about something was bound in the same white paper as the text - hence, "a white paper." In information technology, a white paper is often a paper written by a lead product designer to explain the philosophy and operation of a product …
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