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Web User Experience White Papers (View All Report Types)
 
Cloud Migration Best Practices
sponsored by CloudVelox
WHITE PAPER: 68% of cloud workloads will be in public cloud data centers by 2020. The foundation of a good cloud strategy is identifying what motivates your company to look into the cloud in the first place. Access this e-book for cloud migration best practices.
Posted: 24 Apr 2017 | Published: 24 Apr 2017

CloudVelox

The 8 Types of Questions Your Customers Ask Online
sponsored by [24]7
WHITE PAPER: Consumers want a one-stop shop for their customer service, but most companies fail to deliver this experience and live agents are expensive -- that's where virtual agents come in. Access this white paper to learn which 8 types of questions virtual agents can handle, how they boost conversion rates, and more.
Posted: 19 Jan 2017 | Published: 19 Jan 2017

[24]7

The 4 Secrets of a Successful API
sponsored by MuleSoft
WHITE PAPER: This informative white paper reveals 4 secrets of building a successful application programming interface (API), including design for great user experience, optimize for use case, and more.
Posted: 28 Apr 2014 | Published: 28 Apr 2014

MuleSoft

Intelligent Authentication and User Access Balancing Security and Convenience
sponsored by CA Technologies.
WHITE PAPER: Inside this vital resource, uncover the new technologies and trends sweeping the nation – and the security effects they are having – and discover how advanced intelligent authentication is key to ensuring your security needs are met.
Posted: 12 Jul 2013 | Published: 31 Dec 2012

CA Technologies.

Social Login 101
sponsored by Gigya
WHITE PAPER: View this white paper to learn why social login -- with permission-based access to first-party identity data -- is the better option for getting the kind of information that creates relevant cross-channel experiences. Read now to explore the basics of social login, best practices, and benefits for consumers and businesses.
Posted: 27 Jun 2014 | Published: 27 Jun 2014

Gigya

Get The Most Out of Microsoft SharePoint: Capture, Access, Govern
sponsored by EMC Corporation
WHITE PAPER: How can you get the most from your SharePoint environment? Read this guide and learn how enterprise infrastructure technologies from EMC and Microsoft help you benefit from the information contained within your Microsoft SharePoint platform.
Posted: 25 Aug 2011 | Published: 25 Aug 2011

EMC Corporation

IDC Buyer Case Study: Customer-Centric, User-Friendly Videoconferencing
sponsored by Vidyo, Inc.
WHITE PAPER: This IDC Buyer Case Study explores which videoconferencing solution Mydin, Malaysia's largest retailer enterprise, put in place to help connect and communicate, reduce costs, and achieve an optimal ROI.
Posted: 07 May 2013 | Published: 31 Jul 2012

Vidyo, Inc.

What's your Customer Experience Advantage?
sponsored by SAP America, Inc.
WHITE PAPER: SAP Insider Article covering new SAP CRM innovations which help companies empower their employees, substantially improve the customer experience, and thereby achieve a competitive advantage.
Posted: 23 Mar 2011 | Published: 23 Mar 2011

SAP America, Inc.

Aternity Extends User Experience Management Beyond Enterprise Borders to Mobile and Beyond
sponsored by Aternity
WHITE PAPER: Discover how to overcome the top four mobile application challenges with a robust end user experience (EUE) management platform that utilizes breakthrough technology to gain new levels of visibility into mobile environments.
Posted: 24 May 2012 | Published: 24 May 2012

Aternity

Compuware Helps Best Buy Optimize Its Internet Channel
sponsored by Compuware
WHITE PAPER: Read up on how one company implemented an application performance management (APM) solution to ensure real-time availability and responsiveness for increased customer satisfaction.
Posted: 22 Oct 2013 | Published: 16 Apr 2013

Compuware
 
 
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