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Web Telephony White Papers (View All Report Types)
 
IP Telephony TCO for the SME: Think Beyond Equipment Cost
sponsored by Channel Transformation Alliance
WHITE PAPER: This Aberdeen Group report unveils the results of a survey on IP telephony (IPT) usage in small-to-midsize-enterprises (SMEs). View now to uncover the initial and recurring costs of IPT and learn which system SMEs are benefitting from most when it comes to systems complexity and TCO.
Posted: 14 May 2013 | Published: 31 Dec 2012

Channel Transformation Alliance

A Small Business Guide to Unified Communications
sponsored by Channel Transformation Alliance
WHITE PAPER: Uncover the fundamental challenges SMBs today encounter and learn how UC can help your SMB be more successful. In addition, view a number of best practice recommendations for evaluating potential UC systems.
Posted: 16 May 2013 | Published: 30 Dec 2011

Channel Transformation Alliance

Make a Match: Four Tips for Picking a VoIP Partner
sponsored by Cisco Systems, Inc.
WHITE PAPER: When your business wants to gain the advantages of voice over IP (VoIP) and unified communications (UC) technology, where will you find the expertise to do it? How do you choose a partner that’s right for you? Continue reading to gain advice from four small businesses.
Posted: 20 Jan 2011 | Published: 20 Jan 2011

Cisco Systems, Inc.

Voice Architectures and Deployment Models
sponsored by Global Knowledge
WHITE PAPER: Telephony design requires a solid understanding of the drivers for Voice over IP, corporate policies for infrastructure design, and telephone components.
Posted: 10 Dec 2008 | Published: 10 Dec 2008

Global Knowledge

Overcoming IP Telephony Performance Issues in a Converged Network
sponsored by Global Knowledge
WHITE PAPER: In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so.
Posted: 27 Aug 2009 | Published: 27 Aug 2009

Global Knowledge

A unified mailbox that works
sponsored by Dimension Data.
WHITE PAPER: By integrating the latest release of Microsoft® Exchange with IP-based telephony, a new world of integrated messaging unfolds. The potential of a unified mailbox can only be deployed by using expert skills, explains Rudy Gopaul, Solutions Architect at Dimension Data.
Posted: 08 Jun 2010 | Published: 01 Jul 2008

Dimension Data.

Avaya IP Office Release 6: Small Office Deployment & TCO vs. ShoreTel IP Phone System
sponsored by Avaya
WHITE PAPER: Read this white paper for a comparison of Avaya's IP Office and ShoreTel’s IP Phone System. Then discover how Avaya IP Office uses a scalable system that minimizes power consumption and avoids the need for a dedicated Windows server system in sub-20 person offices.
Posted: 02 Sep 2011 | Published: 02 Sep 2011

Avaya

Investing in IP Phones: How to Control Costs, Now and Later
sponsored by Cisco Systems, Inc.
WHITE PAPER: Businesses that use voice over IP (VoIP) service and IP phones gain many advantages. No wonder desktop IP phones are used by more than a third of small and medium-sized businesses surveyed in Europe and North America. Continue reading to learn more and discover how to make the best investment through seven key questions.
Posted: 20 Jan 2011 | Published: 20 Jan 2011

Cisco Systems, Inc.

Implementing Fax over IP (FoIP) in your Organization
sponsored by OpenText
WHITE PAPER: This white paper discusses how fax servers and new FoIP investments fit into an organization’s overall document delivery strategy. Continue reading to learn why you should implement FoIP in your organization today.
Posted: 07 May 2010 | Published: 07 May 2010

OpenText

Transforming your Contact Center…”SIP-ly” Stated
sponsored by AT&T Corp
WHITE PAPER: Many businesses are investigating new ways to transform your voice now and prepare for the future of communications. This means taking a look, at and moving to, an IP-based communications infrastructure.
Posted: 21 Sep 2011 | Published: 21 Sep 2011

AT&T Corp
 
 
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