Web Telephony White Papers

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May 23, 2013

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Web Telephony White Papers (View All Report Types)

IP Telephony TCO for the SME: Think Beyond Equipment Cost sponsored by Channel Transformation Alliance WHITE PAPER: This Aberdeen Group report unveils the results of a survey on IP telephony (IPT) usage in small-to-midsize-enterprises (SMEs). View now to uncover the initial and recurring costs of IPT and learn which system SMEs are benefitting from most when it comes to systems complexity and TCO. Posted: 14 May 2013 \| Published: 31 Dec 2012 TOPICS: Instant Messaging \| IP \| IP Telephony \| Small Businesses \| Telephony Systems \| Unified Messaging \| Web Conferences

A Small Business Guide to Unified Communications sponsored by Channel Transformation Alliance WHITE PAPER: Uncover the fundamental challenges SMBs today encounter and learn how UC can help your SMB be more successful. In addition, view a number of best practice recommendations for evaluating potential UC systems. Posted: 16 May 2013 \| Published: 30 Dec 2011 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Systems \| Instant Messaging \| IP Telephony \| Mobile Workers \| ROI \| Small Businesses \| SMBs \| TCO \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Web Conferences

Make a Match: Four Tips for Picking a VoIP Partner sponsored by Cisco Systems, Inc. WHITE PAPER: When your business wants to gain the advantages of voice over IP (VoIP) and unified communications (UC) technology, where will you find the expertise to do it? How do you choose a partner that’s right for you? Continue reading to gain advice from four small businesses. Posted: 20 Jan 2011 \| Published: 20 Jan 2011 TOPICS: Business Communications \| IP Telephony \| Network Management \| Networking \| Unified Messaging \| Unified Messaging Systems \| VoIP

Voice Architectures and Deployment Models sponsored by Global Knowledge WHITE PAPER: Telephony design requires a solid understanding of the drivers for Voice over IP, corporate policies for infrastructure design, and telephone components. Posted: 10 Dec 2008 \| Published: 10 Dec 2008 TOPICS: Bandwidth Management \| IP Telephony \| Network Infrastructure \| Telephone Switches \| Voice Networking \| Voice Portals \| Voice Quality \| Voice Recognition Software \| WAN

Overcoming IP Telephony Performance Issues in a Converged Network sponsored by Global Knowledge WHITE PAPER: In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so. Posted: 27 Aug 2009 \| Published: 27 Aug 2009 TOPICS: Converged Networks \| IP Routing \| IP Telephony \| IP Videoconferences \| Network Capacity \| Network Configuration Management \| QOS \| Unified Messaging \| Voice Networking

A unified mailbox that works sponsored by Dimension Data. WHITE PAPER: By integrating the latest release of Microsoft® Exchange with IP-based telephony, a new world of integrated messaging unfolds. The potential of a unified mailbox can only be deployed by using expert skills, explains Rudy Gopaul, Solutions Architect at Dimension Data. Posted: 08 Jun 2010 \| Published: 01 Jul 2008 TOPICS: Email Server Software \| Enterprise Computing \| IP Telephony \| Microsoft Exchange \| Software Selection \| Software Upgrades \| Unified Messaging \| Unified Messaging Systems

Avaya IP Office Release 6: Small Office Deployment & TCO vs. ShoreTel IP Phone System sponsored by Avaya WHITE PAPER: Read this white paper for a comparison of Avaya's IP Office and ShoreTel’s IP Phone System. Then discover how Avaya IP Office uses a scalable system that minimizes power consumption and avoids the need for a dedicated Windows server system in sub-20 person offices. Posted: 02 Sep 2011 \| Published: 02 Sep 2011 TOPICS: IP \| IP Networks \| IP Telephony \| Mobile IP \| Network Management \| Network Management Software \| Networking \| Small Businesses

Investing in IP Phones: How to Control Costs, Now and Later sponsored by Cisco Systems, Inc. WHITE PAPER: Businesses that use voice over IP (VoIP) service and IP phones gain many advantages. No wonder desktop IP phones are used by more than a third of small and medium-sized businesses surveyed in Europe and North America. Continue reading to learn more and discover how to make the best investment through seven key questions. Posted: 20 Jan 2011 \| Published: 20 Jan 2011 TOPICS: IP Phones \| IP Telephony \| Network Management \| SIP \| SMBs \| Unified Messaging \| VoIP

Implementing Fax over IP (FoIP) in your Organization sponsored by OpenText WHITE PAPER: This white paper discusses how fax servers and new FoIP investments fit into an organization’s overall document delivery strategy. Continue reading to learn why you should implement FoIP in your organization today. Posted: 07 May 2010 \| Published: 07 May 2010 TOPICS: Enterprise Content Management \| Fax Server Hardware \| Fax Services \| Fax Software \| FoIP \| IP \| IP Networks \| IP Telephony \| Telephony Services \| Unified Messaging \| VoIP

Transforming your Contact Center…”SIP-ly” Stated sponsored by AT&T Corp WHITE PAPER: Many businesses are investigating new ways to transform your voice now and prepare for the future of communications. This means taking a look, at and moving to, an IP-based communications infrastructure. Posted: 21 Sep 2011 \| Published: 21 Sep 2011 TOPICS: Communications Networks \| Communications Systems \| IP Networks \| IP Services \| IP Telephony \| Network Configuration Management \| Network Infrastructure \| Network Management \| Network Performance \| Networking \| SIP \| Unified Messaging \| Unified Messaging Systems \| VoIP

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