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Genesys Global Consumer Survey - 2007
sponsored by Genesys
WHITE PAPER: This survey highlights the importance of the contact center experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations.
Posted: 25 Mar 2008 | Published: 01 Jan 2007

Genesys

The Top 9 Ways to Improve Customer Loyalty and Engagement
sponsored by Allegiance
WHITE PAPER: Customer loyalty is a critical way to retain more of your customers and grow your business faster. Explore these nine principles to foster a culture of greater loyalty and engagement and you will see immediate profits.
Posted: 10 Jan 2008 | Published: 01 Dec 2007

Allegiance

Top Five Big Data Tactics Used By CMOs To Drive Results
sponsored by IIS Technology
WHITE PAPER: Uncover 5 big data tactics the CMOs use to fuel better business results.
Posted: 14 May 2014 | Published: 14 May 2014

IIS Technology

How Big is Big Data Adoption?
sponsored by Talend
WHITE PAPER: Uncover all the results from a big data survey, and learn more about big data integration, implementation challenges and technologies.
Posted: 27 Jun 2014 | Published: 27 Jun 2014

Talend

The Intelligent Customer Front Door: Rolling Out the Red Carpet for Increased Customer Satisfaction
sponsored by Genesys
WHITE PAPER: Download the new business paper, The intelligent Customer Front Door: Rolling Out the Red Carpet for Increased Customer Satisfaction and discover how your contact center can actually anticipate customers' needs and allow them to control the interaction.
Posted: 24 Mar 2008 | Published: 01 Mar 2008

Genesys

Bridging the Business/IT Divide in B2B Integration
sponsored by IBM
WHITE PAPER: This research report presents results from a survey of 360 line of business managers in regards to B2B integration, and also offers recommendations on narrowing the gap between business and IT to maximize returns from B2B integration initiatives.
Posted: 16 Jun 2014 | Published: 30 May 2014

IBM

Site and Commerce Search: Driving ROI through Vendor Selection, Proper Implementation, and Active Measurement
sponsored by WebSideStory
WHITE PAPER: In this white paper, independent analyst JupiterResearch examines how site search drives positive ROI and tells you which vendors are providing market-leading customer facing search applications.
Posted: 25 Jul 2005 | Published: 01 Jul 2005

WebSideStory

SaaS and The Cloud—Data Protection at its Finest
sponsored by Asigra
WHITE PAPER: This analyst insight will focus on software-as-a-service as a platform for enterprise applications and the surprisingly high percentage of survey respondents that reported losing data from their SaaS applications.
Posted: 23 May 2013 | Published: 31 Jan 2013

Asigra

Market Overview: Private Cloud Solutions, Q2 2011
sponsored by Dell, Inc.
WHITE PAPER: This white paper examines the current market for cloud computing. Access survey results from your peers and learn how to differentiate between various vendor offerings.
Posted: 18 Jun 2012 | Published: 20 May 2011

Dell, Inc.

Putting Anti-spam Solutions to the Test . . . Before You Buy
sponsored by MailFrontier
WHITE PAPER: This whitepaper will help you take the anxiety out of testing anti-spam solutions. By following our five-step plan, you can test anti-spam solutions quickly and easily. Most important, you will get results you can trust.
Posted: 10 Aug 2004 | Published: 01 Aug 2004

MailFrontier
 
 
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