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CW+ Exclusive EquaTerra research: Taking the pulse of the European outsourcing market
sponsored by ComputerWeekly.com
WHITE PAPER: EquaTerra is pleased to offer to Computer Weekly readers a custom, European focused edition of the results from its 2Q10 EquaTerra global business and information technology (IT) services Pulse survey.
Posted: 24 Oct 2011 | Published: 15 Jul 2010

ComputerWeekly.com

Airline IT Trends Survey
sponsored by ComputerWeekly.com
WHITE PAPER: For the 11th year in succession, the Airline IT Trends Survey tracks the key technology trends in the airline industry. It demonstrates the role that the survey’s global benchmarks play in underlining the importance of IT within the airline industry, while also stimulating debate in boardrooms worldwide about the way ahead.
Posted: 24 Oct 2011 | Published: 24 Jun 2010

ComputerWeekly.com

Genesys Global Consumer Survey - 2007
sponsored by Genesys
WHITE PAPER: This survey highlights the importance of the contact center experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations.
Posted: 25 Mar 2008 | Published: 01 Jan 2007

Genesys

Optimize Customer Experience to Achieve Competitive Advantage
sponsored by Wipro Technologies
WHITE PAPER: Outsourcing Center and Wipro performed a survey that aimed to gauge how banking institutions are doing with their customer experience initiatives. While not a complete picture of how these financial institutions are progressing with their customer experience efforts, survey results point to some general trends and beliefs in this important area.
Posted: 21 Oct 2009 | Published: 21 Oct 2009

Wipro Technologies

Secure Mobility Survey Findings Report
sponsored by Dimension Data
WHITE PAPER: Find out about the gap that exists between the enterprise mobility vision and real-would implementations, and uncover a complete list of recent survey results.
Posted: 16 Jun 2014 | Published: 16 Jun 2014

Dimension Data

Master Data Management Projects in Practice - An Information Difference Research Study
sponsored by Talend
WHITE PAPER: Organizations are often turning to Master Data Management as a key enabler in improving the timeliness, quality and reliability of BI with the ultimate goal of improving business performance. This survey report presents recommendations on the "do and don't" of MDM as well as some findings on the use of open source and manual coding in MDM projects.
Posted: 16 Mar 2010 | Published: 01 Dec 2009

Talend

Bridging the Business/IT Divide in B2B Integration
sponsored by IBM
WHITE PAPER: This research report presents results from a survey of 360 line of business managers in regards to B2B integration, and also offers recommendations on narrowing the gap between business and IT to maximize returns from B2B integration initiatives.
Posted: 16 Jun 2014 | Published: 30 May 2014

IBM

Market Overview: Private Cloud Solutions, Q2 2011
sponsored by Dell, Inc.
WHITE PAPER: This white paper examines the current market for cloud computing. Access survey results from your peers and learn how to differentiate between various vendor offerings.
Posted: 18 Jun 2012 | Published: 20 May 2011

Dell, Inc.

Engaging Your Subscribers Using Interactive Media in Email
sponsored by Bronto Software
WHITE PAPER: This paper reviews the best practices for integrating engaging interactive media elements into your current email marketing program. It will cover video in email, utilizing polls, flash presentations, RSS feeds and more.
Posted: 06 Oct 2008 | Published: 04 Oct 2008

Bronto Software

E-commerce and Consumer Retailing: Risks and Benefits
sponsored by ISACA
WHITE PAPER: ISACA recently unveiled the results of its 2010 survey "Shopping on the Job: Online Holiday Shopping and Workplace Internet Safety." This white paper discusses many of the risks associated with such actions and provides recommendations for enterprises dealing with such challenges.
Posted: 01 Dec 2010 | Published: 01 Dec 2010

ISACA
 
 
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